We were working with a local government client last week in a meeting that had a very contentious subject matter focused on the return of land and uses of that land, to First Nations owners. There was an important conversation as a part of this work that involved removing a structure that had some historical significance to the community but was seen as a mark of an oppressive history by the First Nations owners who could not contemplate it remaining on their land. It is a wickedly complicated issue right at the heart of what reconciliation really means: returning land, transferring ownership and working with history.
Our client did an incredible job of preparing multiple stakeholders to participate in this discussion, by meeting each group personally and hearing their thoughts on the situation. All the stakeholders, twenty in total, agreed to come to a two hour dialogue to discuss the issues at hand. Our client put together a beautiful 8 page booklet with much of the technical information in it about proposals and process and sharing some of the things they had heard in the pre-meetings. The format of the day included a presentation from the First Nations about what they were proposing and why, with most of the meeting involving a World Cafe for dialogue.
It went well. We received a couple of really powerful pieces of positive feedback.
These kinds of conversations are the sharp edge of the reconciliation wedge. It is one thing to conduct a brief territorial acknowledgement at the beginning of a meeting or event, it is entirely another for people to sit down and discuss the issues around the return of land.
In debriefing with our client this week, she made the following observations about what contributed to the usefulness of the container for this conversation:
- Very small groups – no more than four at a table – meant that there was no need for people to “take their best shot” as they would have in a larger plenary format. Groups smaller than five reduce the performative nature of conversation and allow dialogue to fully unfold. This enabled people who needed to invest a lot of emotional energy and attention in their speaking and listening, to operate in a more relaxed way.
- The questions for the dialogue were very broad. Sometimes the most powerful question is “what are you thinking and feeling about what you just heard?” This question kicked off 45 minutes of intense learning, listening and story telling at the tables.
- The invitation process is everything. We helped our client design an invitation process but she took the lead in going to each group separately and talking to them about why they were needed in the conversation.
- There were no observers. Everyone in the room was at a table except for me and our graphic recorder. Everyone at a table had a question they needed answered or a curiosity about the outcome. there was no certainty in the room, no positionality, and yet, each person spoke about their own experience and their own perspective and listened carefully to what others said. Also, everyone in the room had to stretch their perspectives to participate. This was not comfortable for anyone, because this work isn’t comfortable for anyone. It is literally unsettling.
- The First Nations leadership pulled no punches in explaining their reasons for their proposal and why it was important that the structure be removed from their lands. This can be a very tricky thing because while it is important for non-indigenous stakeholders to hear First Nations perspectives, there is a tremendous amount of emotional labour involved in talking about traumatizing history. We had one of our own team prepared to talk about the history and emotional legacy of the structure. She had interviewed people from her community and was well positioned to share the rationale but on the day we didn’t need to her to tell the story as the leadership were willing to tell that story themselves. Enabling this to happen well is important.
Reconciliation is nothing without the return of the lands or the influence over the lands which we acknowledge as “unceded territory.” What stops people from going much further than territorial acknowledgement is the fear of being unsettled in the conversation. But we can’t do this work without holding containers that allow for people to be unsettled. Only that way to we share perspectives and find possibilities and to do so in small, deep conversations where stories can be shared, perspectives understood and . Or sometimes not. But the path to reconciliation requires us to try, and these few notes and observations might help in that.
In the Cynefin framework, the domains are really shades with some clear boundaires. Strategic work using Cynefin is about making various moves between different domains for different reasons. This is called Cynefin dynamics, and there’s an old but good paper on it here.
In Cynefin dynamics there is a strategic move of “taking a shallow dive into chaos” which is useful for strategic purposes when one needs to break pattern entrainment. It is a very useful move in teaching contexts when we are trying to get people to let go of some of their fixed ways of seeing and doing things. Even putting a group in a circle can be a shallow dive into chaos. The idea here is that in complexity you have a system with a permeable boundary with lots of connections between the elements in the system (people, ideas, resources). That allows for emergence to happen. In chaos, the connections break down and you need to hold a tight container – nothing is emerging, everything is breaking. So if you want to take a shallow dive into chaos, the container needs to be very tight, very constrained, and the relationships between people and ideas that are within that container are very open. That’s how you break patterns without creating a deep experience of chamos, which would be when everything breaks down, including the container. Sometimes that is required, but there is a much lower likelihood of recovering from that kind of thing. I wouldn’t call that “leadership.” It’s more like “abandonment.” No one wants to create a deep dive into chaos unless you want to create a civil war or a revolution, and even then you have no right to expect you’ll survive it.
Chaos is a very high energy state, and it costs a lot to be in it. As a result systems (or learners) that are in a state of chaos won’t stay there for long. Typically they will respond to the first person that comes along and applies tight constraints (think about a paramedic arriving on the scene of an accident). From the perspective of the person in chaos, anything that helps stabilize the situation is welcome.
This can make chaos in systems VERY VERY vulnerable to unchecked power. In times of war, fear or conflict, it is very easy for people to choose and trust despotic leaders that bring tight constraints to the situation, because bringing constraints is actually the right move. I have seen meetings and gatherings happen where chaos was deliberately triggered (sometimes under the guise of “there’s not enough happening in this container”) and then people come in and hijack the agenda and apply their own power. In my experience, very few people are deeply skilled at initiating deep levels of chaos to break patterns and then creating complexity responses (rather than imposing their will), but on the national scale perhaps Iceland is an example.
In workshops sometimes participants want to question or check the power of the facilitators. This has happened twice to my colleague Tuesday Ryan-Hart and I when we have taught groups of activists who seized on her power teaching to question the power dynamics of teacher/student within the workshop. In both cases we took responsibility as hosts to hold a tight container in which the relationships could dissolve and so that the group itself could discover what to do next. We did this by suspending the agenda and hosting a circle and a Council. The decisions that came out were both group owned and I think made the workshop a better learning experience for everyone AND proved the efficacy of our tools and processes. I have seen other examples where the hosts did not take that responsibility and instead the participants were left designing their own gathering. That kind of thing is poor strategy in chaos, unless you are planning on just abandoning the situation and letting others take over, in which case it’s an excellent strategy to ensure you’ll never be invited back (I have also done this sometimes intentionally and sometimes accidentally.)
So that is the kind of decision that you have to make from time to time. Working with constraints is what leaders and teachers do. Being conscious about that is good practice.
At his two day class last week in Vancouver, Dave Snowden presented this constraints based take on Cynefin and shared the evolution of the framework. There is now a new version of this known as “liminal Cynefin” that explores the boundary conditions between complicated and complex and complex and chaotic. I like this because it begins to highlight how dynamic the framework is. I use Cynefin to explain systems and I use the Chaordic Path to talk about developing the leadership capacity to stay in the dynamism of flows around these types of systems.
At the end of a couple of weeks in Europe and being here in Glasgow during this past week has heightened my sensitivity to how democracy, devoid of deliberation and focused only on numeric results, has been hijacked and rendered ineffective for making complex decisions related to governance of complex issues. The UK is currently paying the price for a ridiculous decision made in June of 2016 to leave the European Union. Whatever you think of the merits of Brexit, there can be no denying that the method for doing so has been deeply flawed both in its democratic implementation and the subsequent negotiation. Britain is currently mired in apolitical, constitutional and economic mess of its own making.
So how to we make better decisions together? This video has some very interesting hypotheses that combine complexity science with deliberation practice. It’s worth reflecting on.
Last week I was a guest keynote facilitator at Econous2017, the annual gathering of Canadian community economic development practitioners. In all, 450 people from across the country gathered together in a traditional conference of panels, workshops and tours to learn and develop their own practices of social entrepreneurship, community development, planning and research.
The conference organizers, led by the courageous Barb Davies of Momentum Consulting were resolved to make at least part of the conference a participatory plenary. The idea was to put the intelligence of the network to use and to ground and apply the learning and experiences of the previous three days on actual projects. We secured 250 small tables that only seated four, which is essential for doing participatory work in a conference setting. Rounds of 6, 8 or 10 people are useless as people cannot hear each other and they are seated too far apart. The inimitable Avril Orloff designed some templates for us and Matt Mayer and Brenna Atnikov were on hand to help hold space and to be good sounding boards for design and harvesting ideas. Team, tools, physical set up all in place. We had a plan.
Pro Action Cafe is a method that was invented by Rainer von Leoprechting and Ria Baeck in Brussels in the early 2000s. It is now a core method in Art of Hosting trainings worldwide, as it is a brilliant combination of the self-organizing nature of an Open Space Technology meeting with the constraints of time, space and questions of a World Cafe. You can learn more about the core method by watching a short video or by downloading a user-guide to the process. While there is lots of scope for variation, the basic flow of questions: from need and purpose, through to what’s missing, to next steps, are as simple a planning framework as one can imagine. I’ve used the process in groups as big as 120, so 300 was going to be a new challenge.
For the conference we needed to customize the process in our planning and in real time. The initial idea was to have participants at the conference post project topics all week long on a long clothesline outside the plenary room. This was intended to save time, as having 80 or more projects hosts identify and name their projects in a plenary room would be massively time consuming and boring.
It quickly became very clear to me that everyone had a very different idea of what that clothesline was, and soon it became filled with information about things people were doing in addition to projects that people were working on. It was a cool news wall, but it wasn’t serving our function of being an emerging agenda wall for the final day’s plenary session.
This meant that we had to adjust our work on the fly. One important lesson for keynote facilitators when working with a conference is never expect people to remember instructions. When you are working with a group of people who are moving in 400 different directions, they can only respond together to directions for the next thing to do. Give them one instruction at a time. Conferences are bubbly and chaotic and participants are there for individual learning. Group activities need to take place within a well managed but not overly controlled container.
When it came time to begin our Pro Action Cafe on Friday morning following a panel presentation and some great rhythmic improv by Troo Knot. I knew we had to change our plan. Instead of asking people to remember what they had posted on the clothesline we took the 40 or so cards and laid them on the stage. I then led the group through these steps:
- Everyone move to a table of four.
- Anyone who posted a project on the clothesline who wants to work on it, retrieve it from the front and return to your table and sit down.
- At all the other tables, the first person to sit down gets to host a project for the morning. Host write there project on a table card
- Once every table had a host, participants had two minutes to cruise the room and find a group to work with.
- We then proceeded through a normal Pro-Action cafe.
This wasn’t a 100% ideal situation, as there may have been more than one person at a group of four that wanted to champion a project, but when you are working with a group of 300 people in an on the fly design, you simply can’t accommodate a very nuanced approach to individual desires. At any rate, there were no complaints at the end of the morning that people didn’t get to champion a project. One quarter of the room got to bring projects into the space and everyone else fulfilled the role of listeners and advisors. I let people find the projects they wanted to work on, but only a maximum of three advisers could join any round. I also encouraged people to just randomly sit at a table and offer a naive perspective to the work, one which can be very valuable.
Following three rounds of work (which included a short break) we had a popcorn feedback session where people stood to offer reflections and gratitudes on what they had received during the morning to the plenary
We had a number of really interesting projects emerge on the day covering the full spectrum of community economic development from food production to access to capital for entrepreneurs to community renewable energy models to creating labyrinths in a city. Participants left with filled in templates that captured their need and purpose, new ideas to improve the project and a list of resources and people that might help them move forward.
It takes attention and a small team, but creating participatory and productive sessions in large conferences is possible. It means disrupting traditional conference organizing and conference hosting, but the upside is that participants get to work with the people in the room, get to exert agency over their learning agendas and everyone gets a chance to participate. I can’t overestimate how important it is work with good physical space set ups and to build in more time than you think you need in order for participants to not be rushed. Moving three hundred people around a room is a lot of work, and the herd moves slowly!
Keynote facilitation is something I have done lost of in the past ten years. I’d be happy to chat with you about making your next conference more interactive and truly participatory beyond accepting questions to a panel from the floor, or having people tweet on a back channel to be engaged. Pro Action Cafe might just be the perfect tool to bring a conference to action in a short period of time and put the inspiration and learning to work.
Nadia has a small piece this morning on one element of good design, reflecting on a book review by Ian Pinasoo. I like the way she puts this:
Great workshops are based on a creative challenge. A creative challenge is real and not fake. It matters. A creative challenge engages, pulls us in and takes us on a discovery tour. Responding to a creative challenge is like the hero’s journey of accepting a call, going through the process of revelation and returning with deep insights.
I would add that if the challenge is anchored to a common need, and the people you have identified and invited are the ones with enough agency to take on the challenge, you really start cooking.