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Category Archives "Facilitation"

Constraints that enable emergence

May 13, 2020 By Chris Corrigan Bowen, Collaboration, Complexity, Culture, Emergence, Facilitation, Featured, Learning 8 Comments

I adore Alicia Juarerro’s work. So much so that I just watched a short video and spent the last hour writing about it. Here’s what I’m learning

Alicia Juarrero is a philosopher whose thinking about causality, complexity, action, and emergence has been critical to some of the ways in which folks like Dave Snowden have thought about this field. Her book Dynamics in Action is a really important read, packed full of thinking about complex systems and constraints. It’s a hard book to get into – indeed advice I have had from others is “start in the middle” (a helpful enabling constraint) – but worth the read.

But if reading philosophy is not your idea of a fun pandemic activity and you’d like a tiny primer into her work, I strongly encourage you to watch this 27-minute video of her presenting on emergence, constraints, and closure. Watch it first and then come back to these notes, for I am going to summarize her ideas and bring them into more common applications. I’ll probably end up carving massive holes in her thinking – so feel free to correct my takes here – but here’s what got me thinking.

Juarrero presents on three main topics, emergence and constraints, context-free and context-sensitive constraints, and closure.

Emergence

Here are her main points:

  • Nature uses constraints to generate emergence and sustain it. Constraints both limit and enable.
  • Evolution selects for resilience, adaptability, and evolvability.
  • Resilience is sustained by micro-diversity.
  • Ecosystems are sustained by distributed control rather than governing control. The key is in the links.
  • The emergence of novel practices – innovation – cannot be caused, but novelty can be enabled. You do this by catalyzing conditions that allow innovation to occur.
  • Think of constraints as phenomena that change the likelihood of things, and the probabilities of what is going on.

SO the conclusion from this section is pretty straightforward. One cannot simply say to people “INNOVATE!” and expect emergence to happen. In order to create the conditions for novelty, one must change the interaction between the people in the system. You can do that in any number of ways, by changing a constraint. Everyone will be familiar with what happens when you are given a task with a constrained amount of time in which to complete it. The pressure of a deadline sometimes creates the conditions for novel practice. By cutting your available time in half, you will discover that a solution that requires an hour will not work, and you may discover that you can find a way to do the task in 30 minutes.

Folks are. discovering this all the time right now. Being forced to work from home is suddenly creating all kinds of novelty and innovation. Many people are discovering that the commute is simply not worth it. Some are finding that they cannot do their work from home and so must find new jobs or new ways to do what they did before. Being forced to isolate has created the conditions for emergence and innovation, and not all of it is successful. Complexity-informed governments have created temporary universal incomes to enable people to be safe to fail. This is not the time to force people to “stand on their own two feet.” If you want people to stay at home, you have to enable them to do that in order to disrupt the pandemic, otherwise, they will have no choice but to head out looking for jobs, thereby increasing the spread of COVID-19.

Context-free and context-specific constraints

This is important and dense stuff, and Juarerro gets this from Lil Gatlin who wrote about it as far back as 1971, but here are the main points:

  • In a system, the probability that something will happen vs. something else happening is due to constraints.
  • A system with no constraints is “smooth,” in other words there is an equal probability of anything happening.

For example, if I give you a random number sequence like 761893826544528… what do you think the next number will be? In a random system, there is an equal probability that the next number will be between 0-9.

Now If I give you this number sequence: 123456… there is a much higher probability that the next number will be a 7. Why? Because the way to make some things more likely than others is to provide constraints. In this case, the constraint is your bias that the number sequence is not random and you are entrained to expect a 7.

So then what of constraints. Juarerro says:

  • All systems come with built-in probability: it’s more likely to be one thing or another. Probability is determined by two types of constraints: context-free and context-sensitive.
  • A context free-constraint is like a bias, or an assumption, or a preference.
  • A context-sensitive constraint is something that is conditional on a state in the context.

For example, you might say “I like walking on the beach” and that is a context-free constraint that might help you get a date. But a context-sensitive constraint like “If it is raining, I hate walking on beaches” is helpful for your date to know so they don’t invite you out for a beach walk on a rainy day, thereby ruining the chances of romance.

(“But you said you liked to walk on beaches!” is not an endearing thing to say to a waterlogged and miserable partner)

This is useful for innovation because a context-free constraint – like a shared purpose – can help give a sense of direction to work. Developing a new shared purpose will cause some things to be more likely than others. If you decide to stop farming and start building cars, you will be unlikely to be found buying seeds, discussing the weather, or thinking about crop yields. You will be more likely to be focused on supply chains, manufacturing efficiency, engineering, and roads. But in both cases, the higher level context-free constraint is the need to make money.

Context-sensitive constraints begin to give a system coherence. A context-sensitive constraint creates an interdependence or an interrelationship between to parts of a system. Hating rain makes one’s mood dependant on rain, and that can govern or enable a whole set of behaviors. If you end up with a friend who loves rain and one that hates rain, the probability of enjoying each other outdoors on a rainy day decreases radically. But it also means that two people may find that they both love being indoors playing board games while it is raining outside. Sustainable long term relationships are dependant on people finding novel ways of being together as their context-specific constraints change. This is called resilience: the ability to maintain coherence while changing.

Juarrero then talks about some useful kinds of constraints:

  • Linkages and relationships: innovation requires interaction and collaboration and interdependence among what will become the components of a larger system.
  • Catalysts: things which, given their presence, make other things possible. Catalysts act to break patterns or to create new ones and can sometimes become attractors in their own right.
  • Feedback, especially positive (reinforcing) feedback between parts in a system which increases the likelihood of emergence.
  • Rhythm, gait, cadence, sequence, order, and timing – temporal constraints – which are very helpful context-sensitive constraints that make things interconnected and interdependent in time as well as space.

In my work as a facilitator and a consultant that helps people innovate, I catalog these attractors with the ABCEI acronym, standing for Attractors, Boundaries, Connections, Exchanges, and Identities. These constraints can all be found active in systems and sets of problems. When people tell me that they are “stuck” we can usually find some of the constraints at play that are causing that state of affairs. Once we have put our finger on something, it’s a good idea to try catalyzing that constraint to see if we can break it or tighten it as need be, to create the conditions in which another course of action is more probable.

For example, today I was coaching someone to use Zoom. She had read the documentation and watched videos, but she had context-specific questions about the application. Clearly she needed more connection with someone who had more experience than she did. So I tightened that connection with her and focused the exchange of information. I started by giving her a tour and I showed her things, but when when I was going too fast she slowed me down, and ask me how she could do those things. Responding to this new constraint on our session – her desire to learn hands-on – I shifted her identity and handed her the power to host our meeting and she took a turn making breakout groups. The whole session took a funny turn when we ended up chasing each other through ten breakout rooms we had created.

By the end of the session, she had enough information to be able to schedule and host a Zoom meeting. She took on the mantle of “Zoom host” an identity that an hour previously, we didn’t even know existed.

Learning like this is emergent and one can work with constraints to discover new ways to teach, new ways to learn and play, and new things to do to address old problems. Constraints-led learning is major field of pedagogy and my friend Mark O Sullivan, a football coach with AIK in Stockholm, is one of the leading proponents of this way of learning skills and teaching the complex sport of football.

Closure

The last part of Juarrero’s talk is about closure, the essential dynamic that makes emergence possible. She says:

  • Loops create novelty and innovation. When a loop closes, what emerges is cohesion and cohesiveness.
  • Autocatalytic, circular causality and closed positive feedback loops generate novelty.
  • Parts interact and when the loop closes, an emergent whole is created, and when that loops back it influences the parts: cultures, systems, organizations, communities, identities,. These are all cohesive and influence parts that come into the system.

Stuart Kauffman’s work on evolutionary biology and autocatalytic systems describes this process beautifully. Essentially the ancestors of all living things are small contained systems of molecules that act on one another. A interacts with B to create C and C interact with A to create B, and suddenly you have a coherent system that “creates itself.”

At the cultural level, look at the way that feedback loops and closure create communities online, for better or worse. In highly partisan contexts, “echo-chambers” are simply autocatalyzing social systems, where biases are reinforced, shared purposes are strengthened and new identities are formed and stabilized. This can create such deep attractor wells into which people fall, almost like cults. Family members can no longer relate to them, they become unable to work with people who are different than they are, especially those who are considered “the enemy.”

Closure creates identity and landscapes of mountains and valleys that Juarrero talks about toward the end of her talk. A mountain might represent an idea that is unthinkable – having dinner with your racist uncle – and a valley might be a much easier, more preferable, and more possible outcome, such as going to a rally for racial justice with your friends. The way in which constraints have closed and looped and fed back information to you in your life will determine which of these two scenarios is most probable. When you choose dinner with your uncle. everyone will express surprise. They never saw that coming. You must have climbed a mountain to make that possible.

Juarrero ends with a really important point about what happens with context-specific constraints operate in a closed system: you get identities, cultures and mindsets, which themselves become context-free constraints for new things entering the system. If you have ever had the experience of moving to a new place you know this well. On our island where I live we have a “Newcomers Guide” that talks about practical realities of becoming a Bowen Islander. It contains a helpful mix of tangible facts – like where the school is, and how to check the ferry schedule. But it also contains insider information about the emergent characteristics of Bowen Island life that have grown out of our interactions with each other and our environment over many decades. These include things such as “Someone flashing their hazard lights in the rearview mirror is not being a jerk. They are a firefighter on their way to a call” or “Don’t ask online for whom an ambulance siren was sounding…” The original guide was written in 2016, and I can already see where things need changing, although the heuristics by which one shod live here, seem robust enough for now.

Like everything associated with complexity these three simple concepts – emergence, constraints, and closure – are easy to see, difficult to unpack, and powerful in practice. Go read and listen to Alica Juarrero though, and be grateful, as I am, that someone as brilliant as her has done the heavy lifting for us.

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A framework for planning a harvest

May 6, 2020 By Chris Corrigan Art of Harvesting, Chaordic design, Collaboration, Complexity, Design, Evaluation, Facilitation, Featured 4 Comments

I love working with frameworks, of all kinds. Templates, canvases, questions, story spines…all the different kinds of ways of bringing a little form to confusion. As a person who specializes in complex facilitation, using a good framework is the wise application of constraints to a participatory process. It’s hard to get it right – sometimes I offer frameworks that are too tight and don’t allow for any creativity, and sometimes they are too open and don’t help us to focus. But when you are able to offer a group just the right degree of constraint balanced by just the right degree of openness, the magic of self-organization and emergence takes over and groups learn and discover new things together.

Today I was on a coaching call with some clients and they were talking about a long term process that had a lot of technical steps but needed good relationships to be sustainable. It was possible for them just to do the required tasks and kick relationships to the curb, but they also knew that doing so would make the work harder, riskier, and over the long term, less sustainable.

To help out I offered them an old framework that I have been using more frequently with clients. This is based on the integral framework of Ken Wilber. I like it not because I love Integral Theory – I don’t – but because it offers an open frame with just enough container that it allows for focus and still inspires insight into “things we haven’t thought about.” It helps us to see. I wrote about using this one late last year, but here’s a cleaner version of the tool.

Basically the way you use this is in the design process of a gathering. The framework assumes that every conversation, interaction or process will produce outputs and results in all four of these quadrants. If you are not intentional about naming these things, you run the risk of over-focusing on one particular quadrant (usually from the tangible side of the framework). It is entirely possible to do good quality work as a group and destroy group cohesion, trust, and individual commitment. So I have found that supporting a planning team to name outputs in all the quadrants helps them to focus on choosing tools and processes that will be conscious of the effect of their work on the intangibles.

Time after time, using this tool creates interesting conversations about what we want to happen, what is possible and what we need to do differently to get results that are far more holistic and sustainable over time. As you use this tool you will discover questions that work to elicit ideas in each quadrant, and you will build up your eye for spotting where folks are missing a big part of their planning.

Give it a whirl in your process design conversation and see how it changes your practice and your group’s design. Leave a comment to tell me a little about your experience.

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Slow down: a reminder for facilitators working online

March 19, 2020 By Chris Corrigan Art of Hosting, Design, Facilitation, Featured 18 Comments

Facilitators are getting inundated with panicky requests to host meetings online. Some of us have the tech know-how to do this, and others don’t. Clients are feeling pressure and urgency to get teams up and running online and folks are hoping the important meeting that they have been working with for months can suddenly go online and get the same kinds of results.

Here is some stuff to help you out.

Slow down. Just because you are not hosting face to face does not mean you are not hosting. Make sure that you do the due diligence in designing and hosting the meeting. You will need to talk to your clients and coach them and give a sense of some of the realities of what is possible and what isn’t, and you are going to need to remind them that this will be clunky and difficult as people learn new ways to work together. Have them invite the group to be patient as everyone learns how to do this.

Work with a tech person and a harvesting person. No matter what platform you are using. hosting online takes a special kind of presence and attention, and it is helpful if you have a small team of people to help you. Notably, if you can have someone managing the tech – including taking participants with technical problems offline – that helps a lot. Also harvesting and documenting as you go is important. As in all processes I run, I try to get folks to co-create the harvest, and when working online you can do that in a Google document where you can set up a template beforehand. If you aren’t able to get everyone to work on the Google document – because people are connecting by phone, for example – then make sure someone is keeping good notes of decisions. At a minimum type these in the chat function, but don’t forget to save the text before exiting the meeting.

Keep it simple. You might be super interested to use all the new tech tools and apps, but bear in mind that your participants are most interested in connecting and getting their work done. Use the easiest mode possible, even if that is a good old fashioned conference call, and taking notes with paper and a pen.

Design together. Let your clients know that it will be helpful to design well. At the very least you should have a conversation with them about the urgent necessity for the meeting and the purpose, the outputs that you are looking for, and the structure and flow of the meeting that will serve that. You can download the Chaordic Stepping Stones tool for a deeper dive into design, or just keep it simple and high level. But let them know that just because you are going online does not mean you can shirk on design time.

Consider the check in. Check ins are really important parts of meetings. It brings people into the meeting space and helps them ground. Invite folks to do these things:

  • Shut down all their other apps and programs and clean up their monitor view. This will help people not get lost navigating between windows and will prevent them from getting distracted, and it also conserves bandwidth and makes connections more stable. My friend and colleague Amanda Fenton today shared that it is a kind of aesthetic practice, to create a clean and beautiful workspace for work.
  • Give a moment of silence. Just invite a breath, There is a lot going on. Bring a bit of calm into the space.
  • Invite people to check in on the google document or in the chatbox. Doing this invites people to immediately participate, by typing and seeing other people working. It helps focus attention on the work at hand and prevents a distraction.

Attend to dynamics:

  • Be aware of grief. Everything is shitty right now. People are not coming into work situations in the best mood and some may be experiencing crippling anxiety or grief. If you have an intense meeting coming up with important content, consider offering the check-in as a special gathering an hour or two in advance, just so people can connect with their colleagues and share their emotions. At the very least, remember that in stressful times, people swing wildly in their responses to things. You may need to intervene more often than usual and offer silence and regrounding.
  • Be aware of the hum of rush. There is a hum running under everything that is making folks feel rushed. It’s as if the meetings I have hosted or participated in have been running at about 500rpm higher than normal. It’s barely noted consciously, but I’ve noticed that it spins people into intensity. Add to that any technical glitches and frustrations, and it’s difficult to keep it together. So between grief and the hum of rush, pay attention to the emotional tone of the meeting. Focus on the important urgent matters with the right urgency.
  • Get ready to let go of your design. That should go without saying in any facilitation, especially if you are facilitating in turbulent and complex situations, but it’s even more true now. Take time to design, but as my friend and colleague Ciaran Camman remarked today, “really be ready to let things go, to find out what the need is again, and respond to that.”
  • And this one from Amanda Fenton: “Everything takes a little bit longer. If you ask a question, wait twice as long as you would when hosting face-to-face. People are working harder to sense cues from each other on who might be ready to speak or be fumbling for their un-mute button. If you use break-out rooms, give a minute of informal reintegration before transitioning. Welcome those little pauses.” Good advice.

And finally, attend to your practice. Remember when we used to facilitate face to face meetings? You are still that person, and you still have that practice. Take some time in the next few days to sit down and remind yourself of that. Just because we are doing things in a different way doesn’t mean that we aren’t needed in the same way.

Please share more tips and practices below, especially as it relates to the role and practice of hosting and facilitation and less about tools and software.

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Sense-making in real time

March 18, 2020 By Chris Corrigan Complexity, Evaluation, Facilitation, Featured 4 Comments

I put a call out on twitter yesterday, inviting topics for blog posts that could be helpful. I’m happy to take requests! Today my friend Trilby Smith, the brilliant Director of Evaluation at the Vancouver Foundation, replied with this:

Sense making in real time. Like what are the practices we can use to make sense of what is happening to us as it happens? And how can those of us who work in orgs support our colleagues to do this work?— Trilby Smith (@TrilbySmith) March 17, 2020

The last few days have been full of information. It comes streaming through twitter, facebook, texts, emails. And the way the COVID-19 crisis is moving and changing means that we have to look at stuff coming in, sift through it and make some decisions.

This is true in any fast-moving, data-rich situation, but COVID-19 gives us a chance to practice in real-time. So what are some simple tools? Here are a few, rooted in, and derived from, Participatory Narrative Inquiry and Human Systems Dynamics.

Observe the situation. Just watch things for a bit. Whatever the situation, see if you can gather a bunch of data points about it. If this is a meeting, have people bring in a bunch of notes about the situation. These notes should be observations, relatively free of interpretation. Fine-grained data objects, like stories, tweets, news items, reports, stats are all good. Anything that helps describe what you’re all seeing. And having everyone do this ensures that you get a diversity of perspectives. Have everyone come to a meeting with 10 data objects. Or start your meeting by having people sit around and tell some little stories and share observations about the situation, placing each data point on a post-it note. It should only take you less than 20 minutes to generate dozens of data points if you work in pairs. This, by the way, is what we call “situational awareness.”

Look for patterns. In complexity, you’re trying to work with patterns. My go to is to have the group sort through the data and find things that are similar. Cluster these together. These start to look like patterns. From there do a couple of things…

Inquire. I sometimes think that looking at data is a bit like nosing whisky, or appreciating the scent of a wine or a coffee. You begin with overall impressions and then you use specific techniques to get the most out of the experience. Same with data. When you are sifting through data with a group start by recording what people notice in general. Overall first impressions are useful. Keep it open.

After that you can drill down with a little more discipline and rigour, Royce Holliday offers these questions, from her piece on pattern spotting:

  • Generalizations: “In general, I notice…
  • Exceptions: “In general I notice…but…
  • Contradictions: “On the one hand I notice…but on the other hand…”
  • Surprises: “I am really surprised that…”
  • Curiosity: “I wonder if…”

These questions help you to find differences in the patterns and differences are what give you the potential to act.

Look at what is keeping these patterns in place. If a problem is complex, you will probably start to notice patterns that are stable and hard to change. Alternatively, you might notice a lot of turbulence and wonder what you can stabilize. Looking at what is keeping patterns in place is fairly straightforward. A system or a set of problems is made of connected agents interacting with a space defined by attractors and boundaries.:

  • Attractors hold things together coherently. Think of these as the things that grab your attention or the rhythms that dictate your work.
  • Boundaries separate things. These can be tight or loose or permeable or hard.
  • Connections in a system describe how agents are connected to one another. Think of a murder mystery where the detective is always trying to figure out how things are related in a meaningful way.
  • Exchanges are what flows over connections including information, power and resources.
  • Identities come into play and can skew a system with power dynamics, expertise or the diminishment of voice and ideas.

Once you can find a few of these constraints that are at play, you can list things that are in your control and make adjustments. In general, to stabilize a system, you tighten constraints. To break up a system, in order to break patterns or learn new things, you have to loosen constraints. The art is in deciding how much and in monitoring and adjusting as you go. Choose constraints that matter that you have some degree of control over, and you will be able to shift things more easily.

I reckon you could do this quickly in 1:45 or so if you had to generate data objects to start with, less time if people are collecting data objects before the meeting. A sample flow might look like this:

  1. Check in and framing (15 minutes)
  2. Break into small groups to generate data objects (20 minutes)
  3. Randomize the data objects and cluster them into themes (15 minutes)
  4. Ask each person to look at the patterns and answer the inquiry questions individually (10 minutes)
  5. Small groups to compare notes and find commonalities and differences (10 minutes)
  6. Finding ABCEI constraints in small groups (use this template) (10 minutes)
  7. In small groups decide on a small action to shift things. (use this template) (5 minutes)
  8. Compare these actions across the group and wrap up (20 minutes)

In the comments, I would be interested to hear if this is helpful and what kinds of specific situations folks are needing to make sense of.

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The troublesome word “container”

February 9, 2020 By Chris Corrigan Art of Hosting, Chaordic design, Complexity, Conversation, Culture, Design, Emergence, Evaluation, Facilitation, Featured, First Nations, Leadership, Organization, Power 26 Comments

I’m in trouble. In the best way. So get ready for a long and rambling post about geeky dialogic philosophy and complexity practice.

I’m a little bit known in some communities as a person that is writing and working with the notion of “container” in dialogic organization development. The word and concept itself comes from a lineage of thinking about the spaces inside which dialogue takes place, and there is certainly lots written about that. I think I first learned the term from the work of William Isaacs whose classic work, “Dialogue,” is a seminal reference in this field. He describes a dialogic container as the “sum of assumpitions, shared intentions, and beliefs of a group.”

While that was the first place I learned of the concept of container in dialogue, my learning about it was also informed by reading about complexity science, and especially learning about dissipative structures and autopoiesis, two key concepts in self-organization in living systems. Furthermore, I learned of the notion of sacred space in both Christianity and indigenous ceremonies, especially the Midewiwin, to which I was exposed in my University years. Finally, my thinking about container with respect to complexity has been heavily influenced by both Dave Snowden and Glenda Eoyang‘s work, as they have explored how these concepts and dynamics from the natural sciences show up in human systems. In this context, Dave’s work on enabling and governing constraints is incredibly useful and Glenda’s broad palette of tools helps us to illuminate and work with containers.

So that is a brief survey of where my understanding has come from. I find the concept incredibly helpful in understanding the dynamics of self-organizing systems and it helps us to find places to intervene in a complex system with a rigorous approach to explore and change the patterns of self-organization and emergence.

So I use the word “container” with a very specific meaning, but it’s not a meaning that is shared by everyone and it definitely not a meaning shared by folks who have a history of being contained. Occasionally I get scolded for using the word, and I own that. We must be VERY thoughtful about language in this work so this is a long post where I think about the implications of this troublesome word which is used to describe a useful concept badly.

The word and concept are useful in understanding and describing dialogic practice. But it has some SERIOUS baggage because in contexts of oppression and colonization the history of colonization, enclosure, and imprisonment is entirely the history of containing people; on reserves, in jails, in schools, in groups defined by race and marked by lines, in ghettoized neighbourhoods, in a million places in which people are contained, enclosed and deprived of their agency and freedom to create and maintain boundaries.

In these contexts, the word “container” is often heard as a reference to places that are created by people with the power to contain others, and very often they contain people who have a lesser amount of power to change or free themselves from that container.

It is true and important to note that any discussion about how to manage dialogic spaces – containers – is entirely dependant on the power one has to create and influence the boundaries, and manage the connections and exchanges. Creating a dialogic container is an act of privilege. Using the word “container” will almost always trigger a negative reaction in people that have been SUBJECTED to containment, against their wills, against the interests, and in the service of depriving them of power.

Liberation movements all over the world in all moments of history are about creating alternative spaces to the oppressive culture and conditions of the present. These are expressed in all kinds of ways. In land reform movements, for example, colonized lands are recovered and returned to their original owners. In movements to free people from enclosed and coercive spaces like exploitative labour, prisons, residential schools, oppressive child welfare practices, or human trafficking, alternative spaces are built for equality, justice, freedom, learning, self-actualization and growth. And the metaphor and reality extends to spaces where people change the language to talk about their conditions and create spaces where conversation, dialogue, and organizing can happen in a way that draws a line between the oppressive practices of the past and the liberating spaces of the future. Socially constructed narratives can provide alternative stories that begin to link, connect, and differentiate people in a way that helps them organize their conditions of freedom.

So one major problem with this troublesome word is how it works in English. The word “contain” can be brutal, because in English it is a transitive verb that is not continuous, meaning that it implies an action conducted upon a object and then arriving at a resting place, where the object is contained and the action is done. That is a troubling truth of the word “container” and partially explains why it rests so uncomfortably on a dialogic practice that is intended to create spaces of generatively, creativity and life. It objectifies the object of it’s action and it acts upon that object to bring about a final conclusion. There is a lot buried in the particular grammatical function of the word. There is no room in the English definition of the word for self-organization and emergence.

Truthfully, the space required for dialogic practice needs a type of verb that doesn’t come so easily to English: a collectively transitive verb that is generative, continuous, and describes something that changes in its use. I suspect, having been a poor student of Anishinaabemowin and a bit of Skwxwu7mesh snichim, that there are maybe such verb forms in these languages. In my long study of the Tao te Ching, I’ve come to understand the concept of “yin” to be this: the form that life takes, in which creative energy is contained so it can do it’s work. It is created and changed in its interdependent relationship to what happens within it, like the way a river bed both holds the river and gives water its form of “river” instead of “lake” and is changed by the river being in it. It implies “receptivity” to creative energy. In Japanese where there is a sophisticated vocabulary for these kinds of spaces, “ma” (?) might be the word I’m looking for: a word that my friend Yurie Makihara defines this way: “Ma is the time concept expressing the time between something and other thing. We say how to create Ma is really important to encourage you to speak or “it’s kind of nice to have this kind of Ma.” For me Ma is the word to include some special sense to say, so we don’t use it just to express the time and the place.” Even though Yurie’s English is quite good, it’s clear that translating this into English is nearly impossible! But I think you get a sense that Ma is a collective sense about the shared time and space relationships that create a moment in which something is possible. Ma describes that moment, in a spatial way.

So. As is often the case, I’m left with the hidden poverty of English to give me a word that serves as both verb and noun and that is highly process-dependant. Over the years folks have suggested words like “nest” “hearth” and “field” to describe it. These are good, but in some ways they are also just softer rebranding of the word “container” to imply a more life-filled space. The terms still don’t ask the question of who gets to create, own and maintain the container nor do they fully capture the beauty and generativity of a complex adaptive structure in which meaning-making, relationship, healing, planning, dreaming both occur and act to transform the place in which they occur.

If we cast our eyes about the culture a bit wider, they quickly land on the word “space.” We use the word “space” a lot in social change circles, but it has its own troublesome incompleteness. The problem with “space” is that it often tends to turn attention towards what is between us and away from the boundary that separates us from others. This can be the way in which creating space for social change can fall victim to an unarticulated shadow: inclusion always implies a boundary between what is included and what is not included. Many social change initiatives falter on an unresourceful encounter with the exclusion that is implied by radical inclusion. A healthy social system can speak as clearly and lovingly about this boundary as it can about the relationship within the system. And for me this is the important part of talking about dialogic practice. So I can understand the helpful neutrality of the term “space” because it can be a result of a tight and impermeable boundary or it can simply be what we give our attention too as we come into relationship around attractors like identities, ideas, purposes, or needs. It can beautifully describe the nature of the “spaces in between.” But it still doesn’t do enough for me to describe the relationship between the spaces and the forces – or constraints – in the system that give rise to a space and enable self-organization and life. Still, it’s a pretty good word.

So perhaps what is needed is a true artistic view of the problem, to look away from the problem and towards the negative space that defines it. That is indeed what I have started doing in my work, by focusing more on the factors that influence self-organization and emergence and less on naming the structure that is created as a result of those factors. This is a critical skill in working with complexity as a strategist, facilitator, manager, and evaluator. These constraints include the interdependent work of the attractors and the boundaries which help us create a “space” for sensemaking and action, whether dialogic action or something else. There is a place where you are either in or out, and there can be a transition zone that is quite fluid and interesting. There is also an attractor at play, which can be a shared purpose, a goal, a shared identity, a shared rhythm or something interesting and strange and emergent that brings us into relationship. Anywhere you find yourself, in any social space, you can probably identify the attractors, the boundaries and perhaps even the nature of the liminal space between completely in and completely out.

This brings us back to the power conversation, rather more helpfully I think. If we let go of the “container” and focus instead on the factors that shape it, we can talk about power right upfront. Attractors and boundaries are VERY POWERFUL. They are created by power and maintained and enforced by power and the negotiation about their nature – more or less stable, more or less influential, more or less permeable and mutable – is by definition a negotiation about power. As a facilitator one carries a tremendous amount of power into the design of dialogic spaces. The most energetic resistance I have ever received in my work is always around the choices I made and the nature of the attractors and boundaries I am working with. I have been told I am too controlling, or not controlling enough. I have been told that we aren’t asking the right question (“who are you to say what we should be talking about?”). I have been removed from my role because what I was doing was far too disruptive to the group’s culture and norms of how they work, and in enforcing the disruption, I was actually depriving people of accessing the power they needed in the work.

(See the stories from Hawaii here and here and this story from Nunavik. Being an outsider with this power is perilous work.)

So yes, the terms we use to describe dialogic spaces matter. Finding a word to describe these spaces is important, and this is an important piece of critical pedagogy for anyone teaching dialogue and facilitation.

But don’t let your work rest on the definition of the space. Understand where these spaces come from. Actively work to invite more self-organization and emergence into these spaces that are in service of life, love and liberation. Become skillful at working with boundaries and attractors, limits and invitations, constraints that enable life rather than govern outcomes, and get good at knowing what kinds of relationships and constraints are the best fit for what is needed. That is what we need as we co-create spaces of radical participation and liberation and to transform the toxic use of power and control so we get more and more skillful at inviting us all into life-affirming moments and futures.

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