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Category Archives "Collaboration"

A couple of musings on democracy

May 18, 2018 By Chris Corrigan Collaboration, Community, Conversation, Democracy, Featured

Two links in the feed this morning had me thinking about democracy, participation and local governance.

Duncan Green provides a review of the new book How to Rig an Election, by Nic Cheeseman and Brian Klaas. There are many ways to hack a democracy, including gerrymandering electoral districts, influencing or straight out hacking of polls, manipulating voter registration and making it difficult to vote. The authors in this new book point out an important truth:

Leaders are most likely to try and stay in power when they believe that their presence is essential to maintain political stability; in cases when they are less committed to plural politics; when they have engaged in high-level corruption and/or human rights abuses; when they lack trust in rival leaders and political institutions; when they have been in power for a longer period of time; and when they control geostrategically important states with natural resources, effective security forces, weak institutions and high levels of distrust.

Threats to the voting system are global, affecting every country and every level of government. Many of the characteristics of these governments and leaders are present and increasing in Canada and we have already seen election irregularities over the past decade in Canada, including, targeted misinformation campaigns, allegations of identity theft, and cyber security threats.

But democracy is not simply about voting. While the voting process is important, it is what happens in-between elections that shows the mark of a mature democracy. How are you involved in your local governments? Do you have the ability to participate in decisions beyond sending in petitions, protesting or writing to your representatives? Do your governments conduct “sell and tell” sessions disguised as consultation? Does your participation have a meaningful impact?

Most of us simply move from election to election without much participation at all in governance and citizen participation.  This lack of involvement leads to apathy and makes it easier for elections to be manipulated and for government policy making to be overtaken by other interests.  Witness last week’s agreement between Nestle and Kinder Morgan to move the proposed path of the TransMountain pipeline so that it wouldn’t pose a risk to an aquifer that Nestle uses to produce bottled water.  Kinder Morgan was accommodating of the request, but the Coldwater First Nation, who had the same request with the same concerns that its community water system would be imperilled by the pipeline received the cold shoulder. Who is making policy? Where are the levels of government that are supposed to be protecting the rights of citizens? The decision making process is too opaque, and not enough people know or care, so decisions get made every single day that affect citizens’ rights in favour of commercial interests. In this case, neither company is even Canadian and yet they are divvying up local aquifers, while actual local governments can’t get any attention at all, on exactly the same issue.

The essence of democracy is not voting, it is participation.  To leave you with hope, take some time to read about the work being done in Cali, Colombia, and Bologna, Italy with respect to inclusion of citizens in urban planning, deliberation and experimentation as they work to build civic culture, belonging and identity.  These projects are easy to design and implement but they require effort and they require local councils to take an interest in what citizens have to say and to provide them with the tools to build the communities they want to live in. Such participation in the long term increases voter participation, knowledge of governance processes and collective responsibility for the health of democracies.

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Safe enough in Open Space

March 19, 2018 By Chris Corrigan Art of Hosting, Collaboration, Conversation, Facilitation, Featured, Open Space, Uncategorized One Comment

I’ve been deeply influenced over the years by Christina Baldwin’s principle that “no one person can be responsible for the safety of the group, but a group can learn to take responsibility for it’s own safety.” I too think that the principles of Open Space allow for the right balance for individuals to take responsibility for co-creating group safety.  What is remarkable is that safety is an emergent phenomenon in Open Space, a true artifact of a self-organizing system. Of course I have seen some real conflicts happen in Open Space, but what seems to mitigate them is the double wall of the container.

What I mean by that is that meetings in Open Space happen within break out groups within the larger container. If a break out group breaks down, participants are still held in the larger space. I have seen very few instances where people in conflict left the bigger container, even if the exercised the law of two feet and left their breakout space.  Most often a kind of “neutral ground” emerges in Open Space: near the agenda wall, around the coffee table, sometimes outside on a nice day. These emergent neutral spaces provide participants with a chance to discharge, relax, calm down and get their wits about them.  The facilitator never has to do anything, in my experience, but just keep holding the space.

I don’t like the idea of safe space though, I prefer the term “safe enough” space, or even “brave space.” For many marginalized people the idea of safe space is always a myth, and there is no way that we can guarantee it will emerge in Open Space.  So instead I encourage people to take a bit of a risk and enter into “safe enough” space, so that they can learn something new and let go of whatever it is they are holding on to.

I remember an event I did once on Hawaii with indigenous Hawaiians and well heeled Americans looking together at the values of reverence and sustainability. At one point, one of the Americans, a person with a net worth in the millions of dollars, asked the group that we commit to safety in the space.  This raised the ire of the senior Elder in the room who snapped (and I paraphrase) “You have no right to safe space! Your desire for safety has imperilled the entire world. We do not live safe lives as a result. Our lands are colonized, our food supplies are depleted and our oceans are in danger of no longer providing for us. There is no safe space here. You must learn to live with risk and take responsibility for your role in creating it.”

When we are invited into risk together, everyone giving up safety according to their means, the possibility for real relationship exists in the shared challenge to our well held worldviews.

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Better decision making

December 4, 2017 By Chris Corrigan Collaboration, Conversation, Emergence, Facilitation, Leadership 4 Comments

At the end of a couple of weeks in Europe and being here in Glasgow during this past week has heightened my sensitivity to how democracy, devoid of deliberation and focused only on numeric results, has been hijacked and rendered ineffective for making complex decisions related to governance of complex issues.  The UK is currently paying the price for a ridiculous decision made in June of 2016 to leave the European Union.  Whatever you think of the merits of Brexit, there can be no denying that the method for doing so has been deeply flawed both in its democratic implementation and the subsequent negotiation. Britain is currently mired in apolitical, constitutional and economic mess of its own making.

So how to we make better decisions together?  This video has some very interesting hypotheses that combine complexity science with deliberation practice.  It’s worth reflecting on.

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Running a Pro Action Cafe for 300 people

September 20, 2017 By Chris Corrigan Collaboration, Conversation, Facilitation, Featured 2 Comments

Last week I was a guest keynote facilitator at Econous2017, the annual gathering of Canadian community economic development practitioners. In all, 450 people from across the country gathered together in a traditional conference of panels, workshops and tours to learn and develop their own practices of social entrepreneurship, community development, planning and research.

The conference organizers, led by the courageous Barb Davies of Momentum Consulting were resolved to make at least part of the conference a participatory plenary. The idea was to put the intelligence of the network to use and to ground and apply the learning and experiences of the previous three days on actual projects. We secured 250 small tables that only seated four, which is essential for doing participatory work in a conference setting. Rounds of 6, 8 or 10 people are useless as people cannot hear each other and they are seated too far apart. The inimitable Avril Orloff designed some templates for us and Matt Mayer and Brenna Atnikov were on hand to help hold space and to be good sounding boards for design and harvesting ideas. Team, tools, physical set up all in place.  We had a plan.

Pro Action Cafe is a method that was invented by Rainer von Leoprechting and Ria Baeck in Brussels in the early 2000s.  It is now a core method in Art of Hosting trainings worldwide, as it is a brilliant combination of the self-organizing nature of an Open Space Technology meeting with the constraints of time, space and questions of a World Cafe. You can learn more about the core method by watching a short video or by downloading a user-guide to the process. While there is lots of scope for variation, the basic flow of questions: from need and purpose, through to what’s missing, to next steps, are as simple a planning framework as one can imagine. I’ve used the process in groups as big as 120, so 300 was going to be a new challenge.

For the conference we needed to customize the process in our planning and in real time. The initial idea was to have participants at the conference post project topics all week long on a long clothesline outside the plenary room.  This was intended to save time, as having 80 or more projects hosts identify and name their projects in a plenary room would be massively time consuming and boring.

It quickly became very clear to me that everyone had a very different idea of what that clothesline was, and soon it became filled with information about things people were doing in addition to projects that people were working on. It was a cool news wall, but it wasn’t serving our function of being an emerging agenda wall for the final day’s plenary session.

This meant that we had to adjust our work on the fly.  One important lesson for keynote facilitators when working with a conference is never expect people to remember instructions. When you are working with a group of people who are moving in 400 different directions, they can only respond together to directions for the next thing to do.  Give them one instruction at a time.  Conferences are bubbly and chaotic and participants are there for individual learning. Group activities need to take place within a well managed but not overly controlled container.

When it came time to begin our Pro Action Cafe on Friday morning following a panel presentation and some great rhythmic improv by Troo Knot. I knew we had to change our plan.  Instead of asking people to remember what they had posted on the clothesline we took the 40 or so cards and laid them on the stage.  I then led the group through these steps:

  1. Everyone move to a table of four.
  2. Anyone who posted a project on the clothesline who wants to work on it, retrieve it from the front and return to your table and sit down.
  3. At all the other tables, the first person to sit down gets to host a project for the morning. Host write there project on a table card
  4. Once every table had a host, participants had two minutes to cruise the room and find a group to work with.
  5. We then proceeded through a normal Pro-Action cafe.

This wasn’t a 100% ideal situation, as there may have been more than one person at a group of four that wanted to champion a project, but when you are working with a group of 300 people in an on the fly design, you simply can’t accommodate a very nuanced approach to individual desires. At any rate, there were no complaints at the end of the morning that people didn’t get to champion a project. One quarter of the room got to bring projects into the space and everyone else fulfilled the role of listeners and advisors. I let people find the projects they wanted to work on, but only a maximum of three advisers could join any round. I also encouraged people to just randomly sit at a table and offer a naive perspective to the work, one which can be very valuable.

Following three rounds of work (which included a short break) we had a popcorn feedback session where people stood to offer reflections and gratitudes on what they had received during the morning to the plenary

We had a number of really interesting projects emerge on the day covering the full spectrum of community economic development from food production to access to capital for entrepreneurs to community renewable energy models to creating labyrinths in a city.  Participants left with filled in templates that captured their need and purpose, new ideas to improve the project and a list of resources and people that might help them move forward.

It takes attention and a small team, but creating participatory and productive sessions in large conferences is possible. It means disrupting traditional conference organizing and conference hosting, but the upside is that participants get to work with the people in the room, get to exert agency over their learning agendas and everyone gets a chance to participate. I can’t overestimate how important it is work with good physical space set ups and to build in more time than you think you need in order for participants to not be rushed. Moving three hundred people around a room is a lot of work, and the herd moves slowly!

Keynote facilitation is  something I have done lost of in the past ten years. I’d be happy to chat with you about making your next conference more interactive and truly participatory beyond accepting questions to a panel from the floor, or having people tweet on a back channel to be engaged. Pro Action Cafe might just be the perfect tool to bring a conference to action in a short period of time and put the inspiration and learning to work.

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Evaluation rigour for harvesting

July 10, 2017 By Chris Corrigan Art of Harvesting, Art of Hosting, Collaboration, Evaluation, Featured, Learning 3 Comments

We are embarking on a innovative approach to a social problem and we need a framework to guide the evaluation process. As it is a complex challenge, we’re beginning with a developmental evaluation framework. To begin creating that,I was at work for most of the morning putting together a meta-framework, consisting of questions our core team needs to answer.  In Art of Hosting terms, we might call this a harvesting plan.

For me, when working in the space of developmental evaluation, Michael Quinn Patton is the guy whose work guides mine.  This morning I used his eight principles to fashion some questions and conversation invitations for our core team. The eight principles are:

  1. Developmental purpose
  2. Evaluation rigor
  3. Utilization focus
  4. Innovation niche
  5. Complexity perspective
  6. Systems thinking
  7. Co-creation
  8. Timely feedback

The first four of these are critical and the second four are kind of corollaries to the first and the first two are essential.

I think in the Art of Hosting and Art of Harvesting communities we get the first principle quite well, that participatory initiatives are, by their nature, developmental. They evolve and change and engage emergence. What I don’t see a lot of however is good rigour around the harvesting and evaluation.

All conversations produce data. Hosts and harvesters make decisions and choices about the kind of data to take away from hosted conversations. Worse, we sometimes DON’T make those decisions and then we end up with a mess, and nothing useful or reliable as a result of our work.

I was remembering a poorly facilitated session I once saw where the facilitator asked for brainstormed approaches to a problem. He wrote them in a list on a flip chart. When there were no more ideas, he started at the top and asked people to develop a plan for each one.

The problems with this approach are obvious.  Not al ideas are equal, not all are practical. “Solve homlessness” is not on the same scale as “provide clothing bundles.”  No one would seriously believe that this is an effective way to make a plan or address an issue.

You have to ask why things matter. When you are collecting data, why are you collecting that data and how are you collecting it? What is it being used for? Is it a reliable data source? What is your theoretical basis for choosing to work with this data versus other kinds of data?

I find that we do not do that enough in the art of hosting community. Harvesting is given very little thought other than “what am I going to do with all these flipcharts?” at which point it is too late.  Evaluation (and harvesting) rigour is a design consideration. If you are not rigourous in your data collection and your harvesting methods, others can quite rightly challenge your conclusions. If you cannot show that the data you have collected is coherent with a strategic approach to the problem you are addressing, you shouldn’t be surprised if your initiative sputters.

In my meta-framework the simple questions I am using are:

  • What are our data collection methods?
  • What is the theoretical basis and coherence for them?

That is enough to begin the conversation. Answering these has a major impact on what we are hosting.

I high recommend Quinn Patton et. al.’s book Developmental Evaluation Exemplars for a grounded set of principles and some cases.  Get rigourous.

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