It’s a grey muggy day here on the south coast of BC, and the photo above is from this morning’s ferry ride into Vancouver to begin a trip to Haida Gwaii this week.
Chris Mowles has a good post on the politics of uncertainty and writes about how that is unfolding in health care systems he is working with. I resonate with these words:
My colleagues’ dilemmas also made me think about the anxiety associated with uncertainty and how it is unevenly distributed. In times of crisis and hardship there is often a myth that ‘we are all in this together’, whereas in reality some are more in it than others. In his book The Politics of Uncertainty Peter Marris (1996) explains how group life, particularly in highly individualised and competitive societies, also comprises competition over who gets to sit with the most uncertainty. Your position in the hierarchy will determine how much you can pass on uncertainty to others. And Marris argues that the most marginalised are likely to bear the brunt.
This isn’t just true of inter organizational politics but of social politics as well. If you want to assert power, offload as much uncertainty as possible(and it’s accompanying anxiety) to others. That way you live with at least an illusion of comfort, shielded from the mental health challenges of being on constant stand-by for crisis or emergence.
It’s one of the reasons why I think it’s important to build capacity for working with complexity throughout organizations and societies, and especially deep in the lower middle management parts of these societies, where anxiety and uncertainty (and accountability) has been shifted. Of course, senior executives and government ministers have massive uncertainty to deal with, but typically they are resourced well to do it. Making complexity tools available to everyone helps everyone, becasue everyone is needed to deal with complexity.
If you want to to talk more about this and how we can provide accessible, lower cost training and capacity building to these levels of organizations and community, let me know. I’m constantly developing my practices and tools for doing this. We are doing this through story work and Participatory Narrative Inquiry, through sharing frameworks like Cynefin and the Two Loops, through our own bundle of complexity tools for facilitation and process design, and through facilitation and leadership practices that increase the relationships and participation that is needed to share the burden of living with uncertainty wherever you are at.
If nothing else, the deep divisions and culture wars in the US, and here in Canada too, are providing us with an opportunity to engage in deep practices of listening across difference. It’s harder now that it has ever been Dan Oestrich, who knows a thing or two about this, explains why.
Process artistry also has its place. Arts and well-hosted conversation are at work in Alberta where a group of researchers have initiated the Common Ground project to address stereotypes in the province. It is providing some useful lessons.
Depolarizing conversations is an initiative of my friends and colleagues at the Alaska Humanities Forum. It arose in 2021 during COVID when social media had divided families and small towns and disagreements had devolved into violence, assaults and the tearing of the social fabric. They have published some really helpful tools and resources on hosting these kinds of conversations. Get them while you can (and support them in continuing their work).
Irreconcilable difference is inevitable in a complex society but not every issue is an irreconcilable difference. Some are just conflicting perspectives. As long as we conflate conflict with war, we will maintain a tendency to want to avoid conflict instead of courting and supporting difference. Conflict transformation has long been the approach used to create a resilient container for what I call conflict preservation. We need this more than ever. And so do the orcas and the salmon.
One of the tools I use for working with polarities where there is a strong both/and situation is polarity mapping. I’ve written about it before but I love the way Kai Cheng Thom weaves it into her Loving Justice framework.
For more tools and training I can recommend Lewis Deep Democracy as one deeper approach to this work. It’s based in Arnold and Amy Mindel’s processwork. In Canada, I can recommend Camille Dumond and her colleagues at the Waterline Co-op. You’ll see my testimonial on their website. It’s accessible and practical training, even for experienced practitioners, and it will take your own practice deeper.
For as long as I have been working in the non-profit and government worlds, since 1991, I have been confronted with the idea that somehow we always must do more with less. When I began work at the National Association of Friendship Centres in 1992, my first real job after leaving university, the organization was coming to the end of a five-year cycle of funding for urban Indigenous programs and core capacity that had grown steadily since 1972. Over twenty years, the federal government had increased funding in the Friendship Centres in Canada’s towns and cities, and the movement had grown to over 100 communities with between three and five core funded positions in each centre, offering a myriad of services to urban Indigenous populations from Halifax to Port Alberni and Red Lake to Inuvik.
In 1993, the Liberals were elected to power after ten years of Progressive Conservative government, and they committed to tackling the federal deficit. The did this by actually continuing a series of budget reductions that the last Tory finance Minister Ray Hnatyshyn had proposed in his election budget. Paul Martin got credit for it, but it was a PC plan.
The upshot of these across-the-board spending reductions was that we “had to do more with less,” or “become more efficient” or “get creative” or “innovate” or “tighten belts and find redundancies.” With very, very, few exceptions almost every organization I have worked with since then has had to face the same problem. The neo-liberal economic revolution of Regan and Thatcher and Mulroney delivered massive amounts of money to the richest people in the world and starved government of revenues and marginalized communities of funding and material support, even as they picked up the work of addressing the increasing social problems externalized by the private sector.
We went through periods of funding freezes, cuts, occasional bumps (“investment” it is sometimes called) but there has in general been a growing trend of increasing social problems and complexity, decreasing government support and increasing wealth inequality in Canada leading to massively underfunded non-profits. We are now seeing core government services shredded too. When the word “austerity” is used it seems to signal that direct government services such as health and education and income security are in for a tough time.
Ideology drives all of this. For most of the past 45 years that ideology has been the market-based economic liberalism that has privatized and financialized everything. In the past 20 years it has included ideologies of the culture war that has tied government funding to strange ideas that are put out there to stoke outrage, fuel algorithms, divide citizens and achieve razor thin electoral margins. In places like Alberta a bewildering set of strange ideas about public health, energy independence and education has meant that the public purse is weaponized against people who are trying to provide vaccines against fatal and preventable illnesses, or create sustainable and low-cost energy technologies, or build education systems that create welcoming and inclusive learning environments. These were things we used to fund, plan for and organize around.
In talking with a colleague today we were noticing how this moment of austerity is showing up in the work we do to support organizations and facilitate dialogue, and engagement, especially in this moment when we are confronted by nearly overwhelming confusion and complexity. It used to be that the conversations we were hosting suffered at times from a scarcity mindset, meaning that we weren’t aware of the actual richness that was around us. Participatory leadership and process opens up access to that richness.
Today we are suffering from an austerity mindset, which can be thought of as a realization that the richness we need has been taken away from us. It is harder and harder to find diverse groups of people and voices to work on issues of staggering complexity. People have had their time and material resources privatized, colonized, and taken from them.
We were noticing that coming out of the pandemic, people have welcomed the chance to be together in person again, but how we show up has changed. Every face-to-face meeting is high stakes and there is decreasing trust in opening up and letting go into a participatory process. While in the past it seemed easier to coach leaders and organizations to find solutions at the margins of their work with authentic and creative engagement with their people and communities, these days it seems like our work is to keep leaders from becoming autocratic. With so few hands willing and able to do the work of addressing huge systemic issues, most organizations and networks seem to have only a few key people who are close to the work. This creates a fear that if the leader doesn’t directly influence and shift everyone to their way of thinking, we won’t get the chance to do the work properly.
To be honest some of this worry is warranted. We know from the ways in which Cynefin advises us to act in crisis, that applying tight constraints is the best way to establish safety. But what you do with that safety once you have it is what’s at stake. These days it seems that many leaders are drifting towards consolidating that power by offering to sustain the work of maintaining safety at the expense of other ideas, diverse thinking, or even a challenge to their plans. We see this in national leadership. Trump is the obvious example, but it has been interesting to see Prime Minister Carney stumbling in the House of Commons as Pierre Poilievre looks his seat and provided the first testing challenges of Carney’s leadership. Carney has had it easy since he was elected.
There are lots of implications here for facilitating participatory work and supporting leaders in this time, and to me they come from our lessons in complexity and dialogic practice. Here’s a few, and maybe you can add to them:
The work of the world is teetering on the edge of chaos AND is deeply complex. So that means that yes, leaders and facilitators and Board chairs need to consolidate decision making and create safety. But it also means that this is EXACT time to open up leadership to people who have differing view points and perspectives and experiences. That diversity is what provides the sophisticated situational awareness needed to address the challenges we are in. Polarity management is coming back into my practice in a big way as we help groups to see the tensions they are working with and engage with them productively.
Avoid premature convergence. One of my favourite Dave Snowden slogans implores us to not choose the first good idea and go with it. Even if thing seems to be moving fast, committing too early to a course of action can send you on a path from which return is very tricky. Use scenario planning to keep a view on possibilities, and adjust plans as you go. COVID killed the five-year plan, but you can still set longer-view directions of travel and think about the different landscapes you will confront to get there.
Leave more community than you found. In times of crisis it is impossible to build the social connectivity and relational fields that help sustain us. We need to be doing that in the moments when we can take a breath and think. And meetings are what those moments look like in organizational life. If you are using meetings to preach to the masses, you are missing this chance. Every conversation in the organization right now has the chance to build community while also doing good work, including conversations about how to be together. And if you are a leader with a good idea that you want others to take up, you need to build trust and relational capacity if that idea is to be supported and improved upon. Participatory work does this. It also does this much better if we are physically n the same room.
Big messy conversations are a feature, not a bug. Since the pandemic, I have been doing A LOT of Open Space meetings. Open Space just creates the kind of agenda that is impossible if only one person is in charge. When participants begin posting sessions in Open Space everyone gets to see the real texture of need and capacity in the organization, and we are given the chance to dive in and work on them. Same with Pro Action Cafe, which helps individuals in large gatherings get the help they need with the many different projects and programs they are running. We don’t need alignment on everything right now. We do need much more activity happening in plain view, co-created and co-supported. Like Harrison Owne used to say “Trust the people.”
We need to look after ourselves. This time is taking a real toll on many people. Caring for oneself is not greedy. It is essential. If we are all to stay resourceful in the messy chaos of the present moment we need to be taking our time to be grounded, become familiar with our own patterns of reactivity and do the world a favour and work on them. Yesterday, in talking with a colleague who works right at the coalface of social change and community organizing, I asked her how she was keeping it together. Her morning practice of prayer and meditation has never been more essential, and in fact she had to remind herself to get back to it. I can relate.
I’m sure this list could go on, and I invite you to add to it. Leave a comment about what you are noticing and how you are working with others to cope with the realities of this moment. We are living in a thin time when the macro currents of war and conflict and austerity and hatred are seeping into each of our special places. We need to work within these contexts and find islands of meaning and respite so good work can continue and people can be looked after.
A smoky morning here as we have smoke from the huge Bear Gulch fire in Washington swirling around the Salish Sea on a southeasterly flow. Skies are clear above the smoke but this morning’s sun was a marischino cherry rising over the mountains.
My friend Kari Boyle is a lawyer and mediator and posts at SLaw, the Canadian Online Law Magazine. This week she has a post on AI and conflict management riffing a bit on a post I shared last month.
It is inconceivable to me at this point that life wasn’t present on Mars at some point. It just feels like everything we are learning about that planet points towards that conclusion. It feels inevitable. Last week some exciting news was published in Nature and then explained by people like David Grinspoon and Neil Tyson DeGrasse. The questions they dive into later in the interview are stunning in their implications. (Bonus points for his whiteboard editorializing).
Two delightful articles about philosophy. Peter Levine on the politics (and philosophy) of nostalgia. And Doug Muir at Crooked Timber has a lovely reflection on ethics.
A decent (but not ultimate) guide to opening activities for group work.
I had a lovely call with my old friend Johnnie Moore the other day. We catch up a couple of times a year and our mutual friendship with Rob Paterson, caused us to connect up on Zoom and raise a virtual glass to Rob’s life and in particular the ways we knew each other, through work, ideas and good friendship. Johnnie’s got a great post up on his blog today about “Facilitation Antlers” in which, as usual, he manages to speak the thing that occupies my mind too: the pitfall of facilitators feeling the need to explain what they are doing, instead of just getting on with it. It’s one we all have to dance around. Johnnie is offering a facilitation training in November in Cambridge, UK. I highly recommend you sign up for it. I would if I was there.
Another friend, Sally Swarthout Wolf, is also birthing an offering into the world. I’ve just had a chance to review and provide a blurb for her new book “Restorative Justice Up Close” which is a broad collection of stories of restorative justice practice, primarily from across the USA. These are the kinds of stories that experienced practitioners crave, becasue it helps to inspire us in our own work. It’s not a how-to manual, but a how-did-I collection. Even if you are aren’t a facilitator of restorative justice, if you work with people in groups, there is a lot in this book to learn from, especially when conflict is afoot. I worked closely with Sally over a number of years when we were running Art of Hosting trainings in Illinois in part with the Illinois Balanced and Restorative Justice Project. I adore her and her colleagues. The book is available for pre-order now.
And while I’m at it, here is a list of the facilitation training offerings I’m involved in the fall. We have spots for both of our Art of Hosting trainings in Vancouver and in Elgin, Ontario, and you can still register for the Stories and System Change workshop I’m doing alongside Donna Brown and my SFU one-day course in the new year.