From an interview with my dear friend Peggy Holman on enhancing creative leadership:
Q: What is one practice that people could start applying today to bring more creativity into their work or their business Ӭorganization?
Holman: If I were to pick on practice that is simple to apply and powerful in its affect, I’d say: welcome disturbance by asking questions of possibility. Creativity often shows up in a cloak of disruption. It makes sense when you stop and think about it. If there were no disruption, there’d be no reason for change. And change opens the door to creativity.
Great questions help us to find possibilities in any situation, no matter how challenging. Here are some of their characteristics:
- They open us to possibilities.
- They are bold yet focused.
- They are attractive: diverse people can find themselves in them.
- They appeal to our head and our heart.
- They serve the individual and the collective.
Some examples:
- What question, if answered, would make a difference in this situation?
- What can we do together that none of us could do alone?
- What could this team also be?
- What is most important in this moment?
- Given what has happened, what is possible now?
Some tips for asking possibility-oriented questions:
1. Ask questions that increase clarity: Positive images move us toward positive actions. Questions that help us to envision what we want help us to realize it.
2. Practice turning deficit into possibility: In most ordinary conversations, people focus on what they can’t do, what the problems are, what isn’t possible. Such conversations provide an endless source for practicing the art of the question. When someone says, “The problem is x,” ask, “What would it look like if it were working?” If someone says, “I can’t do that,” ask, “What would you like to do?”
3. Recruit others to practice with you: You can have more fun and help each other grow into the habit of asking possibility-oriented questions. But watch out: it can be contagious. You might attract a crowd.
Those last three practices are terrific.
Analyse this...!
Yesterday I had a chance to grab lunch with Dave Pollard in our local coffee shop on Bowen Island. One of the things we talked about was the supremacy of analysis in the world and why that is a problem when it comes to operating in complex domains.
I have been intentionally working a lot lately with Dave Snowdon et. al.’s Cynefin framework to support decision making in various domains. It is immensely helpful in making sense of the messy reality of context and exercises like anecdote circles and butterfly stamping are very powerful, portable and low tech processes.
Cynefin is also useful in that it warns us against a number of fatal category errors people make when trying to design solutions to problems. The most serious of these is remaining complacent in a simple context which has the effect of tipping the system to chaos. Nearly as infuriating and problematic to me is the applicability of analysis to complex domains.
Analysis has a dominant place in organizational and community life. It provides a sense of security that we can figure things out and operate in the space of the known. If we just analyse a situation enough we can identify all if the aspects if the problem and choose a solution. Of course in the complicated domain, where causes and effects can be known even though they are separated in time and space, analysis works beautifully. But in complex domains, characterized by emerged phenomenon, analysis tends to externalize and ignore that which it cannot account for with the result that solutions often remain dangerously blind to surprise and “black swan” events.
The Cyenfin framework advocates working with stories and social constructed meaning to sense and act in complex spaces. Where as analysis relies on objective data and meaning making models to create rules and tools, action in complex spaces uses stories and patterns to create principles and practices which help us to create small actions – probes in the system – that work in a nuanced way with emergence.
In this respect culture matters. The stories that are told and the practices thy are used to make sense of those stories is the method for acting in complex space. This distinction us helpful for me working with indigenous communities where program management may rely on analytical tools (and culture is stamped out in the process) but practices need to be grounded in culturally based responses. Using stories and social meaning making restores culture to its traditional role of helping groups of humans move together in complex domains while using analysis more appropriately.
Hard on the heels of Deborah Frieze and Meg Wheatley’s new book Walk Out Walk On comes a commissioned single from my mates Tim Merry and Marc Durkee by the same name. Tim and Marc have beenmaking poems and music for the past five years or so about the work we all do in the world. THis is a great sounding track, and covers what it is we do in a beautiful and inspiring way.
Just off a call where we were discussing what it takes to shift paradigms in indigenous social development. We noted that we hear a lot from people that they are busy and challenged and they need clear paths forward otherwise they are wasting their time.
I have a response to that.
We don’t know what we are doing. Everything we have been doing so far has resulted in what we have now. The work of social change – paradigm shifting social innovation – is not easy, clear or efficient. If you are up for it you will confront some of the the following, all of the time:
- Confusion about what we are doing.
- A temptation to blame others for where we are at.
- Conflict with people that tell you you are wasting their time.
- A feeling of being lost, overwhelmed or hopeless.
- Fear that if you try something and it fails, you will be fired, excluded or removed.
- Demands for accountability and reprimands if things don’t work out.
- Worry that you are wasting your time and that things are not going according to plan.
- A reluctance to pour yourself into something in case it fails.
- A reticence to look at behaviours that are holding you back.
Social change is not easy. Asking for it to be made easy is not fair. Leadership in this field needs to be able to host all of these emotional states, and to help people hold each other through very trying times. It is about resilience, the kind that is needed both when things fall apart AND when things take too long to come back together.
Everyone needs to be a leader here, everyone needs to recognize these states in themselves and hold others in compassion when they see them arising in others. Working with the emergent unknown requires pacing, a big heart, and a stout challenge. To create the experiments that help us forward we need to be gentle with judgment, but fiercely committed to harvesting and learning. We need to cultivate nuance, discernment, advocacy and inquiry rather than jumping to conclusions and demanding rational analytical responses to every situation.
You up for that?
My friend Michelle Holliday has been devoting her life the past few years to understanding living systems and bringing her learning to organizational settings. She’s been with us at two Art of Hostings and has brought a wonderful group to both events. Here is her slideshare on her recent thinking and above is a TEDxTalk she gave in Montreal. I love the way she sees hosting practices as pathways for action as organizations move to living systems approaches.