The famous wave at Nazare, Portugal on a light day. The wave is generated from the complex motion of water travelling up a very deep underwater canyon nearly to shore where it rises and meets strong currents coming in many directions. It produces some of the biggest waves in the world. Not easy to surf.
It’s not my title. It’s the title of a book/treatise by Mark Downham, who publishes very long treatises on issues of philosophy, organization, and complexity. This one looks at hosting containers as seen against ideas embedded in Classical Chinese philosophy and it’s going to occupy a big piece of my attention over the next little while.
This has been a spring of considering some of the deeper philosophical issues that meet in the intersection of complexity, hosting, and leadership. I’ve been beavering away a digesting a number of very, very long posts principally by Downham and Snowden in order to clarify my own thinking and practice as a process host, and a teacher of participatory process. It has been a case of getting very clear about the why and where the practice of hosting and holding containers in complexity lies, what is implied by those words and concepts, and why the deep inquiry into the theory brought by these thinkers this spring helps to challenge and sharpen my practice, and help us grow as a field.
It’s not easy. The texts I’ve been reading and engaging with have my mind spinning in several ways and I have been writing bits and pieces here and there to think out loud about them. For me a big benefit of this period of reflection has been to continue to refine the material we are teaching in Complexity Inside and Out, which is a body of work that represents Caitlin’s and my developing practice on working with complexity as and where we find it in our work and lives. That work has been an extension of the work we teach in the Art of Hosting workshops we run. It goes much deeper into practices of working with complexity and introduces people to the work of Snowden, Kurtz, and Eoyang as well as our own work. It is intended to introduce practitioners to complexity tools for working with change in the contexts in which they find themselves, including how to support a personal capacity to host and lead well in complex situations. It grew out of work that we did ten years ago and more when we offered Art of Hosting Beyond the Basics with Tim Merry and Tuesday Rivera, in which each of us extended our own inquiries that started in the Art of Hosting community and took us out to other bodies of work and practice to look at change, complexity, power and personal practice.
So my restless mind and spirit of curiosity has been aroused and shaken and challenged by this rather mammoth collection of works that has appeared this spring. For background I’m going to gather the texts here.
First Downham. These are dense, unexpected texts that draw together strands from fields that are familiar to me and those that are completely outside of my experience. I told Mark he would be a great player of the Glass Bead Game:
- The Architecture of Held Space: The mountain that holds — and the host who learns to hold like one. Here Downham uses many of my writings on the Art of Hosting to discuss the idea of container, so it is getting most of my attention at the moment.
- The Geometry of the Vanishing Container: Breath and Form, Faerie and Field: Pneumatology, Gestalt, and the Liminal Topology of Emergence in the Work of Harrison Owen and Patricia Shaw. which looks at issues of hosting and container work and is one of the few pieces I’ve ever read that sees Harrison Owen’s deep commitment to liturgy in its many forms and guises.
- Cynefin Dynamics and the Choreography of Organizational Change. A commentary on my favourite paper on Cynefin written by Cynthia Kurtz and Dave Snowden in the early days
Snowden’s posts:
- Stacy Unresolved
- Leadership in the Estuary
- The whole series on estuarine thinking, beginning with part one
- Trialectics, or thinking in threes. Alos the start of a series which is inspiring me to think through some ways of talking about containers and de-binarizing some of the dualities we talk about in the art of hosting.
- Foreclosing the territory. A three part series on theories of change that is deeply important in describing the implications of anthro-complexity in change work
None of this is easy reading and these texts have been consuming my thinking over the past few months. I think they are important to my practice, and to the practice of the Art of Hosting community for these reasons, amongst others:
- They offer important claims about epistemic justice, power and subsequent practices of sense-making that help me thinking about positionally of the host, what is visible and what is invisible.
- They offer important reflections on what it means to “design” processes and what it means to host them.
- The offer oblique insights on the notion of theory and practice of working with dialogic containers, especially in complex spaces.
- They challenge the universality of methods, approaches, and tools and invite a more rigorous and context-focused consideration of what to do and how one might do it.
- They surprise me constantly and have offered illumination to some blind spots in my own understanding, generated some aha’s in my own practice, inspired some sharpness in my own thinking, and placed me in a position where I can say more clearly what it is that I do and why that matters.
- They invite us to a reflection on what has built up over time as “ways of doing things” that we take for granted, and invite us back to a renewed view of our works, its sources and the places that it might grow and evolve.
My blog is, as Mark Downham named it, is a field book of notes on practice and theory that I have assembled over the past 20 years. Taken in its totality it represents a journey of a practitioner formed in and adjacent to meaningful communities of practice, bodies of work, teachers and teachings. It is and always will be a place of half-formed thoughts and questions, offered to others as a way to connect and grow a field of practice that honours voice, agency, and community in the pursuit of a better world. It is, as Mark Woods named his blog back in the 1990s using a quote from Stendahl, “the fitful tracing of a portal.” And so I will continue musing out loud here and hope others will join the inquiry.
This inquiry is not everyone’s cup of tea. It is a theory-heavy string, and that theory is positioned in a narrow field of inquiry. It challenges and at times does not pull punches. These blog posts that Downham and Snowden have produced this spring are the deepest and most sophisticated responses to the Art of Hosting body of work I have ever seen in the 20+ plus years I have been around the community. They deserve a serious response, which I have promised to both people. This response though will come in a messy way, informed by practice, thinking, new ideas and conversation. I welcome partners in this. It’s a lot of work but I think this is a serious and important inquiry for those of us who identify, and are identified, as stewards of this work and who are willing to jump in. Just getting the questions right is going to be the first step!
I don’t shy away from the fact that diversity is essential to creating processes that are inclusive and give us as much situational awareness and access to distributed intelligence as possible. The current attacks on diversity from ideological perspectives are direct attacks on making groups of people smarter. If you narrow the opportunity and the resources to look at and understand situations you limit the scope of possible action, and you make yourself a lot less intelligent and responsive that the context or your competition.
If your organization used a DEI policy as the only addressed the need for diversity of lived experience in your work, you were probably not doing it right. Performative diversity doesn’t help. Mandating a certain amount of diversity is still a technical solution to a complex problem. The problem is “how do we best understand the current context in which we are operating in order to find the best ways to act.” If the context is a complex one, increasing the degrees of diversity in the process gives one more access to the distributed intelligence of the field in which you are operating.
One of the places that this shows up in participatory work is in the way we invite people to the work. How do you find people you don’t know and generate enough comfort, trust and ease that they can show up and contribute?
Trust is an emergent property of relationships so one trick here is to work with the constraints of connection and exchange. The challenge is how to find people that have proximity to the issue at hand and that are unknown to those who find themselves in the centre of the problem. And it is compounded by a need to overcome trust issues stemming from factors such as status, knowledge, power, power and resources.
We once addressed this problem using this constraints strategy when working with a local foundation who was conducting some community engagement sessions for a new program design. The issue for them had always been the “usual suspects” problem: the same people kept showing up in the same way. Part of the problems was structural: meetings were held during the day and there was no child care for example. Part of the problem was the power and status gradient between the foundation – who was a powerful presence in the community – and the community itself. Many of the people who would show up to engagement sessions were those hoping to secure grants or those who were already funded but the foundation. This would skew participation in unhelpful ways as people tried to balance competing agendas around their own participation.
Yet the tension was real. We needed familiars to extend the reach of invitation to those who had knowledge to contribute to the problem and who would have enough trust to share it.
We began by making a list of invitees and we contacted them to ask them to personally invite one person in their network who was different from them and had never been to a foundation event. We didn’t specific how they had to be different, but we did ask that the invited person be new to foundation events. This simple action extended the invitation beyond the group that was known to the foundation staff and used existing networks of trust and relationship to cultivate difference and diversity. The resulting gathering was positively received and the program staff and participants said the quality of learning was noticeably different. Many of the new people who came felt pleased to be directly invited and so the level of engagement and participation at the meeting was higher than usual as well.
This idea and this approach was enabled by our understanding of how constraints work in shaping complex environments. Working with constraints to shape interactions between people is the work of the host in complex environments. We don’t know what the outcome will be, but when we want to change things, we settle on a direction towards “better” and work with the constraints available to us to see what will happen. In this case simply removing barriers – by providing food and child care for example – was not enough on its own to increase diversity. We needed to work with the exchanges between people to piggy back on existing trust networks to see if we could generate more trust and a different profile of participants.
It worked. What emerged at the event was a broader perspective on the issues at hand and ideas for crafting the new program. It alos brought new people to the work of the foundation, some of whom carried on to be involved with the new program.
Increasing diversity didn’t require a policy or a program. It was rooted in the real need in a complex context, which will always require diversity to scan, plan and design with the community in a context-appropriate way.
I’m still delightfully jet lagged from the France trip meaning, early nights and early mornings, which suits me fine. It gives me time to read and reflect and to walk, this morning taking time to make a detailed eBird list of the species around me (about 25 this morning, many new flycatchers on the scene), and sit by the sea and catch up with neighbours and their dogs.
I was walking a bit this morning with Augusto Cugnotti’s post in my mind, “The Container is Borrowed” in which he reflects on a mammoth essay by Mark Downham called “The Geometry of the Vanishing Container.”
Downham’s essay imagines a kind of conservation between Harrison Owen and Patricia Shaw, who is a much more interesting person to read. I have not read much of Shaw’s work, to my shame. She was a collaborator with Ralph Stacy and her book on Changing Conversations in Organizations is an important work, and I’ve made a note to take Augusto’s advice and read it.
At any rate, the Coles Notes version here is that I’m looking at this through my own interest in what a “container” is. Increasingly I think that the way I think about dialogic containers are not really captured in the way folks talk use the word. Harrison’s work, captured in Downham’s essay is that the container (especially the physical container) is prepared as a way to trying to create the conditions for emergence. That was his abiding interest and I think Downham names the liturgical and spiritual elements of that in a way I haven’t really seen others capture. When I’m setting up a room, I sometimes feel like a bower bird, and I won’t pretend that liturgy and ceremony is far from my mind. I get it.
It seems that Shaw’s work is primarily concerned with the idea that a consultant or a host or a facilitator can never really be outside of the field in which they are intervening. This seems elemental to me and I’ve made a point of saying that the Participation aspect of the Four Fold Practice of the Art of Hosting is very much about this. You are a part of the field, as is the container and everything else.
Augusto is naming some of these ideas here and it makes me think about why both actual appeal to me.
I see containers as constraint regimes. They are structures that are catalyzed and emerge from constraints that create boundaries and affordances for meaning and action. They are emergent. They are a part of the field, and when we step into a field (a la Shaw) we create a constraint regime just through our presence. Harrison’s approach is that we create physical space and get out of the way of what happens next. But it seems obvious to me that what happens next is not devoid of power, conflict or all the avoidances and limitations that are rooted in the field as well. It is naive to use Open Space (our any other methods) and believe that somehow everyone has left history and identity at the door, including the host. They have not.
Somehow I might define my work as catalyzing action that moves in a “more like this, less like that” direction by working with constraints to change interactions. All change work is about changing constraints, and finding the ones that are most influential in a given context is what complexity work is about. It is not the work of the facilitator to do that. Complex facilitation is about changing interactions not about changing people. A facilitator is not neutral in this context but is in fact a deeply influential participant.
I’m not defending Harrison’s work per se, but learning Open Space taught me about the essential work of managing process and not getting involved in content. It was the first big move for me away from traditional “get involved in the content” facilitation. Shaw’s work – as I understand it from the papers I’ve read – is about acknowledging that there is no “outside.” This was clear to me as a person who had spent my whole career working in communities and organizations. These ideas flow from a number of streams. Lewin helpfully names fields. Snowden and Juarrero name constraints. Pualani Kanakaole names the importance of the deep layers of context that do the real work of hosting. Snowden and Kurtz name the importance of narrative. Isaacs names the container. All of it conspires and moves together to put a question to the practitioner:
“What are you doing?”
When I enter a field to make change now it is not without attention to the landscape of meaning and affordances that exist. I use narrative capture to do that so that the field itself can talk about its experiences, make sense of them, decide what to do. There is a container for this work, and it is lifted intentionally and deliberately and gently from the field, like pinching a bit of cloth on a table to form a little wrinkle. It is not the One Meeting That Rules Them All. Change work requires staying in intimate contact with the field, the larger context. When the dialogic container loses contact with the field, whatever happens there will fail to make the change. It becomes its own thing. Fun maybe, or frustrating, or a kind of utopia. But you will quickly hear people talk about returning to “the real world.” Understanding the current topography of change and resistance and make that visible with minimal intervention is critical. Keeping the work in contact with the field but intervening in smaller ways more often gives a better chance that affordances will be found for promising action. If you aren’t making change in the “real world,” change isn’t being made.
Containers exist because constraints exist. There is a connection. There is a flow. There is an inside and outside, there is an attractor. Even in the most subtle forms, these precipitate differences that become meaningful. What is happening inside this coffee shop is defined by who is on what side of the counter, which languages are being spoken, what the layout of tables and benches do. Who knows whom. The woman who made my espresso was once a kid on a team I coached. When she appears at her job at the community centre, I don’t order coffee from her. We both own shares in the same soccer team, one for which she also once played. The container emerges, is “borrowed” as Augusto says, from the field.
We cannot pretend otherwise. It doesn’t mean that we shouldn’t intervene to make change. It means we should be aware of our intervention and the role we play especially if we show up to the field with power and influence. And if we are making change, that work needs to be as deeply embedded in the field itself and not in the briefcases of consultants or the magic spells of method user guides. It’s about practice. I’m a practitioner.
Harrison’s most influential teaching on my life was not Open Space, actually. It was his slogan “Don’t trust the process, trust the people.” Follow that to its deepest implications and one might arrive at the kinds of questions about epistemic justice, colonization, domination, change-making, and democracy that matter. Those implications are ever-present in my work. I have no answers, but the question “What am I doing?” is a dear companion on the journey.
Over the past several weeks, Dave Snowden has been writing a very extensive series of long blog posts that serve as a watershed declaration of the state of his work thus far in the field of anthro-complexity. The posts both define what the field is and make sharp distinctions about what it isn’t, especially in relation to practices, ontologies, and theories that sit adjacent or close to it. I believe this represents a moment where Snowden is making a strong declaration about what anthro-complexity is, and being very deliberate about pulling it back from interpretations that seek to fit it into pre-existing understandings of complexity. Anthro-complexity is a new approach to complexity in human systems, and these posts are a strong statement of what that is.
In the course of these posts, Dave has focused in part on the Art of Hosting, among other approaches to working in complexity, and has named me explicitly as someone who has been trying to work within the field of the Art of Hosting to bring my own practice more in line with what I have been learning about anthro-complexity over the past 15 years or so, since I was introduced to Cynefin.
The entire series is very important to understand the context, and it is very long and dense stuff, but it’s important to understand some of the context. You can start the most recent series on the channel and the estuary here. For these posts I am going to write, I encourage you to read the two most direct posts about the Art of Hosting:
These posts have helped me to reach an important moment in my own thinking, and I promised to respond to them personally and messily, so I’ll do my best here, probably in a series of posts. I am just heading out on a three-and-a-half-week walking holiday, so I’m not sure how much I’ll be able to get to, but long walks do offer a chance to ruminate.
So here is the first of what will likely be a number of posts on this topic.
First, thank you, Dave, for naming me, and for naming the Art of Hosting as a practice field, and for putting some deeply important questions to me and to us. These are questions that help guide and deepen our understanding of the field we work in. The Art of Hosting field is a broad one, spanning every continent, made up of people who arrive from many different traditions and levels of experience in the worlds of facilitation and change-making. Originally, the field was formed by folks moved by their experiences in social change, new metaphors of organizational leadership and systems change, and large-group facilitation methods. We are, and always have been, a community of practitioners first, and so the field has taken on the feel of a place where methods and tools are top of mind. I think the world sees the Art of Hosting as a collection of tools and practices for convening dialogue, and I don’t think that is incorrect. But it presents a problem that Snowden has identified, and it’s one we have to deal with.
The basic problem is this: while we use the language of emergence and complexity in the Art of Hosting, our use of methods and pre-designed processes, and our emphasis on “hosts,” means that we run the risk of not always being coherent with our own claims about emergence. Our approach to hosting conversations that matter certainly acknowledges emergence and can create conditions in which emergence happens, but it does that largely because humans operating in any constraint regime will create emergent outcomes. The question is whether that emergence is relevant to the field out of which these people come, or whether it is a distortion brought about by the container in which people are gathered and in which we convene conversation. A powerful conversation on its own is not helpful if its effects cannot survive contact with the system that it seeks to change.
The critique is important because it raises a question of epistemic justice, and I don’t think we answer that question very well: whose knowledge is being surfaced, and under what conditions? Are we enabling the distributed intelligence of the system to become visible, or are we shaping what can be said and heard through the design of our processes, invitations, and harvests?
If the conversations we convene are to truly matter, they must be coherent with the field in which they are situated. More than that, whatever emerges in those conversations must be able to travel back into that field and interact with it: shifting patterns, enabling action, and surviving beyond the temporary conditions of the container.
The issue, then, is not whether to convene, but how to do so in ways that remain accountable to the field. We need to be aware of the constraints we introduce, conscious of the power we hold as hosts, and attentive to whether what emerges is actually usable once people return to the systems they inhabit. And we need to be constantly critiquing our positionality.
Dave’s work lately has been to discuss systems as geological features. He locates the work of anthro-complexity firmly in the metaphor of the estuary, and yesterday his post very helpfully described the Art of Hosting (as a body of work) as a delta. These are two different kinds of systems, and the distinction is important. I want to quote from that post at length:
Art of Hosting is the delta of the leadership and organisational field. Over two decades and across dozens of cultural contexts, Toke Møller, Monica Nissen, and the community they built have produced real moments of collective intelligence, genuine emergence, and authentic contact. The practice carries real generosity and real craft, and this post takes that seriously.
But the delta has been building. The hosting aesthetic, the circle, the open space, the world café, the council, the harvest: these are now a recognisable repertoire, instantly legible to anyone who has spent time in that world. And a repertoire is a structure that precedes the encounter. The hosting team designs the invitation, shapes the container, holds the process, and harvests the outputs. The circle looks leaderless. The architecture is not.
Chris Corrigan, who has engaged generously with this argument in previous conversations and stated plainly that he is trying to change Art of Hosting from within, deserves acknowledgement here. That is the most intellectually honest position available to a practitioner committed to a tradition they have also diagnosed. It is exactly the move Griffin made with Stacey and the matrix: following the argument toward its conclusion, regardless of the professional cost. The question is whether the tradition as a whole is willing to follow that argument, or whether the delta will continue to accumulate.
The delta’s generativity is real. The flood plain moments, the occasions when Art of Hosting breaks through its own container and something genuinely distributed happens, are not accidental. They are what the tradition has been reaching for, and they occur. The problem is that the method cannot reliably produce them, cannot fully explain when they occur, and cannot sustain them when they do. The hosting team is still in the room. The design is still prior. The harvest is still shaped by hands that arrived before the conversation began.
In order to fairly deal with this critique we must honestly look at the ways in which it is true. And so to all my friends and colleagues in this field, I invite you and us to find the genuine questions in here that help us deepen our practice and rise to the challenge posed by serious questions of epistemic justice, legitimate change, and a deeper understanding of complexity and its dynamics.
My experience of reading Dave’s posts lately has been at times feeling a bit defensive but on the whole (and especially after yesterday’s) more akin to what a delta might feel during and after an autumn king tide, when it is overwhelmed and inundated by the sea and the rain. When the deluge stops and the tide ebbs, one finds that the landscape has been gently rearranged and new patterns of flow and precarious stability arise. I find myself in somewhat familiar location, but standing on new ground and needing to re-navigate and re-orient myself and my practice. I genuine experience of estuarine thinking. As I have been doing so over the past few days (during which I was also co-leading an Art of Hosting training) I found myself operating with heightened curiosity and inquiry.
I’ll write more about these questions, and especially as they relate specifically to how I understand the practice of the Art of Hosting, the usefulness of methods (including harvest), the importance of dialogic containers and how anthro-complexity helps us make better change. Stay tuned, and enjoy the view.
My buddy Tenneson, with whom I have been murmurating for a couple of decades, posted a quote today from Meg Wheatley’s Leadership and the New Science that reminds me why I had walked a world of theory-informed practice for the past 30 years:
Organizations are living systems (not machines).
Living systems have a way of organizing themselves (Starlings as an example — don’t seem to have a boss or a planning committee).
If we learned more about how living systems organize themselves,
what would that teach us about organizing human endeavor?
It was basically that quote that first introduced me to the world of complexity and living systems and the implications of those metaphors and ways of organizing in human systems.
In 1995 I participated in my first Open Space and in 1996 I met Harrison Owen for the first time and heard him speak about how the phenomenon of self-organization could work in human gatherings. I was reading people like Kauffman (who Harrison knew and had been inspired by) and Gleick in tandem with Capra’s work first in The Turning Point which I read in university and then later reading the Tao of Physics.
I was – and remain – interested in complexity as reality, as shared by these scientists, and complexity as metaphor, which is what Meg was doing. That is, there are very real things that happen in the world that are complex and there are also ways we humans impose order on the world that rooted in the stories and images we tell about what order is and what it should be. A lot of times these are at odds. Sometimes we try to control emergent situations because we can’t handle the uncertainty and ambiguity and we bribe that control or efficiency or accountability will “solve the problem.” Other times we might turn away from the very real biophysical, or organizational constraints or indeed stable cultural patterns of a situation in favour of dreaming about different futures. Unrealistic “what ifs…” that take us away from possibility into dream land.
I am neither a scientist, nor a philosopher, but I instead identify as a practitioner, trying always to build coherence in my practice of working with people.
It was good to re-read Meg’s quote today because it is the unanswered question that inspires me. “If we learned more…” It’s an aspirational question that contains a hypothesis and an assumption. It implies that there is a new story emerging in the new inquires of biology and chemistry and physics that looks to emergence and self-organization that supports life. It invites us to expand our frames of reference about what organization means and what it could be. And it looks at a dehumanizing world structured around mechanistic metaphors of production and in it’s us to find how complexity offers us ways to bring more life to people, organizations, communities, ecosystems, societies and the world.
That question changed my practice forever and continues to send me adrift in the world with an abiding curiosity to always learn more. After thirty years I can say that I don’t have any answers to that question, because I keep learning. It is not a question to be answered. It is a question that offers a re-orientation, that guides the senses to different places and invites one to find new things there.