We are deep in the rainy season here on the west coast of North America. I’ve been reflecting on my year of work and noticing a few patterns that are coming to mind as I think about the kinds of questions that our clients have been confronting this year. I don’t know that these observations are especially novel, but they do represent patterns that I have seen this year. they also represent places where I think our work can be helpful.
Something of the bigger context.
As it always has been. But that bigger context is currently full of austerity, fear and polarization. Much of our work is within the non-profit and public sector, and our clients have all been facing declines in funding, uncertainty about the future, skyrocketing need from their own clients and a deep questions about using their leadership to confront polarity and division in their organizations and communities.
It used to be that we were confronting a “scarcity mindset” where we feel to recognize the wealth of ideas and leadership that we actually have. This leaves leaders and organizations retreating into their own shells as they try hard to shoulder the responsibility of the work. Often in our organizational development work, we could do things that lift our eyes up a bit and help activate the leadership throughout the organization.
These days, on top of that dynamic, I think we’re facing an “austerity mindset” whereby that wealth of talent, attention and money is still present but it is actually locked away and not available to us. It has been concentrated elsewhere and everyone seems to be preparing to simply do without it.
I’m certainly not 100% sure of this shift, but it feels like the issues leaders are confronting are shifting in ways that we continue to explore with them and their teams, and my colleagues as well. What helps at this time is continued connection and sophisticated situational awareness to see and name what is happening and to be honest about what is available to work with. Maybe, dear readers, you are seeing it too. All work happens in a context and being able to name this context is important, without getting lost in it. I wrote about this back in September.
Five year strategic planning is dead.
The Covid-19 experience seemed to finally put to rest the typical five year strategic planning process. Everyone now has practical and tangible experience of how the best laid plans can be knocked sideways. And in the last year or two, as organizations have been recovering from Covid, they have no been hit with massive uncertainty in the world, including cuts to their funding. And it very much seems irrational, arbitrary and determined by bigger dynamics that are outside of the control of the organizations we get to work with.
In response, the kind of planning I have been asked to do more and more this year is about scenario planning and arriving at a set of practice principles that can help organizations lead towards a variety of futures. I do love this kind of work. It has relational benefits of visioning and dreaming together, but is rooted in deep and practical need for on the ground responses. I’m not an expert at operational planning – and there is always a need for that kind of work – but bringing people together to think about futures and develop some shared resourcefulness about responding to what might happen is useful.
Connection is needed but trust is shaky at the centre.
I have had a blog posts sitting in my drafts for a little while that talks about how we can move from centralized planning and control towards a more networked form of leadership. Ever since I ran across Open Space Technology in 1995 I have seen the need for this, because as Harrison Owen (who we lost in 2025) observed, Open Space activates an organizational structure of shared leadership and responsibility that is latent in any group of people. He called it “The High Performance Organization” and it checks a lot of boxes for what leaders want: engaged staff, ideas and responsibility sprouting up all over, connected and self-organizing teams that are working in a common direction, but meeting challenges where they are at.
The problem is that such networks really depend on the ability and willingness of organizational leaders to open up space for that to happen. We spend a lot of time in our longer engagements working with senior leaders to help them sustain their ability to truly trust the folks in their groups to do the work. It is sometimes a hard thing to bootstrap, but once it gets going, these types of networks can be quite powerful. Central leaders and organizations become conveners rather than resource sinks, and work becomes meaningful. It requires leaders to do the work they are uniquely positioned to do but to release to the community work that can be better done at the edges.
In the little supporter-owned soccer club I am a part of we do this but having our core leadership care for the fiduciary and technical responsibilities or the club and the rest of us live by the principles of “Assume your talents are needed, and proceed until apprehended.” In this way we activate community and true ownership over what we are doing.
And speaking of polarities…
This kind of things means that polarities abound: centralized control and distributed responsibility; continuity of tradition and new responses to emerging conditions; maintaining fiduciary obligations while stretching beyond; focus on the core external offering and building interior connections and development. Every planning process I have been involved in this year seems to hang on one or more of these polarities. Often the conversations about need and purpose start with an acknowledgement that both sides of the polarity are needed and the challenge is to lean into the skills and talent we have to do both. As contextual uncertainty has increased, our clients seem more willing to wrestle with these polarities rather than simply seeing their current conditions as a problem to be solved.
As always, we need to be thoughtful about how we think about change.
We are living in a world which seems to be revelling in ignorance about complexity. Every problem now seems to have a simple answer, with predictable and brutal results. We are fed this line in our civic conversations too, organizational realities and personal lives too. Social media algorithms have shaped our ideas about what is happening in the world and what we should do about it. I think complexity literacy is more important than ever. Just being able to think about the different kinds of change out there TOGETHER helps us to make sense of things in a more useful way and in a way that builds more relationships and therefore more resilience. Some of my go to frameworks for helping folks understand how change happens, the Cynefin framework and the Two Loops framework, continue to be extremely useful for helping people describe the spaces they are in, and chaordic planning has stood the test of time for collaboratively designing responses to these kinds of conditions.
AI is helping us delude ourselves into believing that we don’t need craft, or the ability to confront uncertainty with relationality.
It used to be fairly common that a client would discover that I was a facilitator and hand me an agenda and ask me to facilitate it. Its the reason I wrote the chaordic stepping stones guide in the first places, so that we could explore the possibility space together and design something that was fit to needs instead of simply rolling out a best practice. This year was the first time I received agendas generated by ChatGPT and asked to facilitate those. It took me a moment to figure this out, but I think that many people are probably asking their favourite large language model to give them an agenda for a two day strategic planning process. We are witnessing a massive cultural crises stemming from the destruction of craft across all the arts including music, writing, visual arts and process arts. Designing and facilitating participatory work is a craft. the two go hand in hand. One would never give an accomplished artist a paint-by-numbers set and ask them to use their technique to fill it out the way one wanted. Or hand a musician a piece of music to play that has notes in it, but no sense of development, harmony or rhythm.
Artificial intelligence is excellent at giving one the impression that the uncertainty they are confronting is easily solved. The tools that we currently have access to are extremely powerful aids to help with facilitation work, but they simply cannot replace the craft of relationship building and the time it takes to do work that generates meaningful contribution and ownership and sustainability. Facilitators and participatory leaders need to continue to develop the skills to work with groups of people in increasing complexity, within decreased time frames and a climate of austerity, polarization and uncertainty. Our chatbots are incapable of understanding what we know when we enter a space like that, but those of us that fear the ambiguity of these spaces can find ourselves retreating into the comforting certainty of a set of answers that come from what appears to be a divine and omniscient source. We just have to be careful not to lose the ability to sit together and figure something out. Keep watching sports like soccer and hockey. Keep making music with each other. Exercise the feeling and abilities that we have to make and undo things together without knowing where we are going or what might happen next. Move together, slightly slower than you think you should be, and seeking surprise along the way.
Stories and shared work are helpful.
I had a lovely call the other day with Cynthia Kurtz and Ashley Cooper are some folks Ashley is working with around using Participatory Narrative Inquiry to work with stories in communities and organizations. I continue to use that collection of methods for dealing with difficult and complex situations, including future scenario planning, because my experience has been that making sense of grounded stories together is the best way to engage with the uncertainty and opinionated conversation that passes for civic dialogue. I’m interested in methods and processes of civic deliberation and address conflict with process design. How can we bring difference into governance without confusing it with conflict? How can we work with conflict without confusing it with violence? This is not an area I have ever been comfortable in, but I have found that stories and circle are the best way to have a group of people dive in together on shared work that helps differences become resources and helps conflict become co-discovery. In watching the current kinds of conversations we are having in Canada around things like Aboriginal title, it’s clear that folks with opinions not rooted in actual experience have a hard time even beginning to understand issues, let alone seeing ways in which reconciling differences can be the work of a mature politics, and a potentially defining characteristic of the Canadian project.
So these are some of the things I have seen this year and I expect that these are threads that will continue to grow and bloom in the coming year too. I’m really interested what YOU have noticed?
Here comes community!
I’m on a flight home to Vancouver from Ontario. It has been a mix of family and business on this trip. This past weekend I joined my colleagues Jennifer Williams, Cedric Jamet and Troy Maracle for our third Reimagining Education Art of Hosting. Thirty-one people in total gathered at the Queens University Biological Station in Elgin Ontario on the most beautiful fall weekend. The leaves were bright yellow and a little red – more muted this year from drought than usual, but still beautiful. The water and air was warm enough for swimming and canoeing. And the skies offered us moments of crystal clarity during the night. The land was – as it always is – the first and final host.
While we were teaching the chaordic stepping stones yesterday, a very powerful conversation broke open in the group about invitation. In my practice the whole point of using the chaordic stepping stones is to slow down the conversation about process design to really name the shared urges necessity and purpose of a meeting. It is from this place that a quality invitation arises. And when a person is deeply and sincerely invited to a meeting, it makes all the difference for how they show up.
The conversation yesterday contained a thread of grief. Participants were sharing how painful it is to have to go through meeting after meeting in their day without any genuine invitation. Many meetings aren’t even necessary and, like weekly staff meetings sometimes, just occupy a regular hour every week on the calendar help with minimal intention. Because so many of these gatherings are on line now it is becoming common practice for participants to divide their attention between what is “mandatory” and what is more interesting or more pressing. My heart breaks when a participant in a meeting says hello and then turns of their camera, mutes their audio and never appears again. What a waste of their time.
This bleeds into community life too, and I was especially moved by one of our participants, an Elder who cares very deeply about her community, who witnesses public meetings, community gatherings and politics as being hurtful, disenfranchising and a place where people come and work out their own pain and trauma often in laterally violent ways. There is no healing, no restoration, no creativity, no sense of shared purpose and no call for people to offer something. The meetings are corrosive and toxic. We talked about the kinds of room set ups in meetings like that – rows of chairs, no one looking at one another, exchanges only between “the people at the front” and “the audience” as if citizens were actually a mix of paying customers and school children.
When this Elder was speaking, she was expressing the grief of this state of affairs. It occurred to me that this grief is everywhere. Very few of us in any public or community setting feel invited to community work. We might go along to a public information session. Or we might go along to a Council meeting and make a presentation. We might take part in a shouting match over a controversial decision or course of action. But I think many people are mourning the fact that we are never invited into active, creative community with one another. Some don’t even believe that is possible. “Oh a community meeting,” they will often say, folding their arms. “That’ll be…interesting.”
(As an aside, “that’ll be…interesting” is one of the most Canadian ways I know of saying “that whole thing is going to be a complete disaster.”)
Communities are full of talent and resources. How many times have you been asked to serve your community with what you know or what you do? Where are the opportunities for people to participate in community work that also builds community? At the very least, can we do this work together without poison relationships and eroding the promise of democratic and community participation.
The erosion of democracies, the professionalization of decision making and the capture of legislative bodies by huge commercial interests has been going on for my whole life. But when I look around my own home community – which has seen its fair share of divisive conflicts – I can see initiatives that were citizen-led that built things that we need. We now have a health centre on our island, a credit union, a recycling depot and second hand store, and playing fields for fast pitch, soccer and ultimate. We have preserved forest and coastline with the Nature Conservancy. We have institutions like the Arts Council and the Fabrc Arts Guild and the Nature Club and community choirs and the Legion and the Food Bank that all bring us closer together and weave our connection to one another and the place.
In small communities the chance for that kind of thing is higher because we know each other a little better and we can put our finger on the folks that can contribute, and ask them to show up. And we can do it in a way that invites the community to come along and be a part of something. Not every small community is this lucky. Some are in terrible moments of division and conflict that are violent, harmful and probably irreconcilable.
Peace and reconciliation at any scale is not possible without people being genuinely invited into it. The dehumanization of our world in conflict, at work, and in governance leaves us mourning for something that we may not ever have experienced: a genuine invitation to form and join a field of belonging that gives our lives meaning and connection.
I think this is why dialogic work is so important. Anywhere people gather is a chance to correct that tyranny of dehumanization that sees persons as cogs in the machine, to be counted, corralled, manipulated, avoided, lied to or disposed of. As Christina Baldwin has said, you treat a person differently once you know their story. You invite them, you get curious with them, you wonder what they have to offer and you might even make something together.
The folks at Network Weaver are professional kin to me. Almost everything they post on their blog is something that I resonate with. They are about to publish a short series of blog posts about their approach to strategic planning in 2025, and I resonate with their practice principles:
1. Clarify Your North Star
Ask: What is the core purpose that must remain constant, even as the world shifts? How can you stay emergent and responsive to crises while still focusing on building long-term power and transformation?
2. Plan for Multiple Futures
Ask: What are the factors we know or can imagine, and what is beyond? How can we hold the future lightly as we plan and move with purpose?
3. Design for Flexibility, Iteration, and Collaboration
Ask: Is our strategy flexible enough to adapt, and do we have strong processes in place to support ongoing experimentation and collaboration?
4. Center Equity and Building Power for Your Organization and Community
Ask: What are we building? Who are we accountable to? Are we building in ways that foster a more equitable future?
5. Strengthen Internal Capacity for Resilience and Well-Being
Ask: What do we need to sustain our people, funding, and infrastructure in the long run?
There is, of course, a time an a place for linear and predictive planning, but many folks are still wedded to the idea that if we just double down on a more ordered line of reasoning, we’ll be able to work ourselves through the massive amounts of uncertainty we are currently facing. If you look online for strategic planning templates, you’ll find a flood of these processes, all offered as if context doesn’t matter.
Something I would add to this list is Develop good situational awareness of the people and issues in context. The ask here is “What is going on? How do different people see the situations we are in? Who has what expertise and experience and how can we bring it to bear on the work?” With large scale initiatives I use Participatory Narrative Inquiry and often NarraFirma as a tool to gather and work with the stories of experience that illuminate the current situation. I have also taken to talking to folks close to the situation for more than I used to as a way of preparing for this kind of work. I am finding that these days many people in decision making positions, on boards or in leadership roles, are operating with an incomplete picture of the situation or an inability to grasp of the issues at stake. That doesn’t mean they can’t be useful to the process. Folks that sit on boards, for example, who are not subject matter experts in the core work of an organization may still have immense wisdom on engagement or process or lived expertise with the consequences of decisions. Taken as a collective, a good board or a leadership has a diversity of experiences and perspectives. But if unquestioned assumptions about power and status are at play, that diversity can be sidelined with the result that organizations make decisions with a narrowed scope of awareness. You are always starting from somewhere.
Strategic planning is one of those terms that means a bunch of different things to folks depending on what they need, what their experience has been and what they have done in the past. I usually begin strategic planning engagements with a client by asking them “tell me what you want to do without using the term ‘strategic planning'” and from there we explore a design for the work that gets them where they need to go. The issue, however, is making sure that the folks participating in the process have a clear view of the need and purpose of the work, which is why we spend time on that part of the design to craft a good invitation process. It helps people show up well and helps to bring clarity to what we are doing, especially if the work is unfamiliar.
From an article that came through the UN Development Program: a group of development workers spent some time studying Pasifika philosophy at Pasifika Communities University which underlies their approach to human development in the region. Here were some of the lessons they learned:
1. Relationality, not transactionality — Pasifika philosophies emphasize relationships over transactions. In global policymaking, this presents us an opportunity to move toward genuine reciprocity, whether between nations, communities, or sectors. In the Pacific, time is not measured in moments but in seasons and relationships.
2. Nature as kin, not resource — Pacific cultures often see the ocean, land, and skies as family. In the face of climate breakdown, this worldview offers a profound shift: protecting ecosystems is not simply environmental policy, but an act of kinship and responsibility to our Vanua*. It aligns with the principles of deep ecology and the principle of integration, which recognise the intrinsic value of all life and call for a holistic relationship with the natural world, one where human wellbeing is inseparable from the wellbeing of the planet, and our consciousness embraces every dimension of life.
3. Progress as continuity, not growth — In many Pasifika contexts, progress is measured not just by growth, but by cycles of regeneration. This stands in stark contrast to the relentless growth-at-all-costs mindset driving much of the global economy. Pasifika philosophies teach us that the beauty of Vakatabu (restraint) is not merely about the end results, but about the self-discovery in the waiting.
4. Consensus and Collective Stewardship — Decision-making in the Pacific often flows from principles such as the Fijian Veivakamareqeti (sustainability), which literally means to treasure or to keep and protect as something beloved. This care is held as a collective responsibility, a shared duty to safeguard what sustains us. Governance rooted in dialogue and consensus may move more slowly than top-down directives, but it works at the speed of trust, anchoring decisions in relationships, nurtures legitimacy, and builds long-term stability — qualities the world urgently needs in this era of polarisation.
5. Leading with Loloma (love) — In Pasifika philosophies, leadership is not a title to be worn as an ornament, but an act of service to the land and its people. True leadership is guided by loloma — a deep, relational love — anchored in connection to land, community, and spirit. Although love is rarely part of mainstream development discourse, overlooking it risks creating interventions without guardianship, autonomy, respect, and intergenerational connection.
6. Honouring Many Truths — Recognising that different perspectives can coexist without cancelling each other out. Pasifika philosophies teach us that mutual contradiction is not a weakness, but a space where diverse truths can live side by side. In this space, respect deepens, creativity flourishes, and collective wisdom grows, reminding us that value lies not in uniformity, but in the richness of many voices.
I resonate strongly with these lessons. These are core practices of dialogue work in human community and especially important values to practice and embed in work done in socially and environmentally threatened communities. The recovery of Indigenous worldviews, philosophies and approaches to land and community is essential in places where communities and land are in vulnerable states. Managerialism and exploitative capitalism sounds the death knell for these communities, both in local work, ecological sustainability and in the ways in which place like small Pacific islands bear the brunt of climate change. The voices that come from the Pacific are voices that plead for the world to change the way it think about life itself.
I live on a Pacific Island myself, within Skwxwu7mesh territory which lies beneath the imposition of Canadian law, regulations and the ways of life that have historically been at odds with the Indigenous worldview of this part of the world and the health of the ecosystems in the land and the seas around here. The recovery of the health of the inlet in which I live, Átl’ka7tsem, parallels the recovery of the strength and jurisdiction of the Squamish Nation, as prophetically documented in the book The Whale In The Door by Pauline Le Bel and Tiná7 Cht Ti Temíxw, a collection of writing from Squamish Nation members about the history and worldview of the Skwxwu7mesh uxwumixw.
In the UNDP report Upolu Lum? Vaai is quoted and I had a read through some of his work yesterday. For more of his philosophy, here are a couple of recent pieces. In Climate Change in Pasifika Relational Itulagi he writes
“This chapter argues for an ‘unburial’ of this neglected dimension [Pasifika philosophy, ethics and spirituality] which not only holds the key to constructive and sustainable solutions to the climate crisis, it also holds the key to a so-called ‘corrective balance’ of the whole human and ecological system, a kind of balance that activates self-healing and regenerative growth.”
In “We Are Therefore We Live” Pacific Eco-Relational Spirituality and Changing the Climate Change Story he explores these ideas more deeply an in the context of Christian theology as well.
The view across to Ahgykson and looking over towards Comox which is completely shrouded by smoke.
It is smoky here as we enjoy our last day of holiday on the Tla’Amin lands north of Powell River. A big wildfire at Mount Underwood is burning along the Alberni Inlet on Vancouver Island. It is feeding smoke into the south-easterly breeze and funnelling it up Vancouver Island and across the Strait of Georgia, smack into the northern Sunshine Coast. This fire is dangerous and fast growing and I’m worried for my friends at Huu-ay-aht and Tseshaht and in Port Alberni and Bamfield. So far there are no dangers to structures, but power is out, the smoke is terrible and local governments and First Nations in the area have declared states of emergency. We’re expecting a few days of rain starting this afternoon which may help a little. We’ve been relatively free of smoke this summer, unlike a lot of Canada. But here we are.
My friend Tenneson Woolf shares some of his go-to questions for getting started today:
- what is the simple story here?
- What is the simple intent here?
- what is the outrageous intent here?
Simple and easy ways to begin an engagement with a new client and to find the top of mind necessity and purpose for the work. It’s hard for me to know how other consultants work, but he and I share a love of asking questions and letting the other speak. The stuff I hear in first few minutes with a new client is key to understanding how they see their situation coming into a new engagement.
A while ago I wrote about social media sites as enclosures, and that brought to mind the idea that it is a kind of feudal structure. Doc Searls names that today and proposes a way out with the release of a new kind of privacy contract for users and large entities called “MyTerms.” From his post this quote stood out for me:
“Freedom of contract enables enterprisers to legislate by contract and, what is even more important, to legislate in a substantially authoritarian manner without using the appearance of authoritarian forms. Standard contracts in particular could thus become effective instruments in the hands of powerful industrial and commercial overlords enabling them to impose a new feudal order of their own making upon a vast host of vassals.”
That quote is from Freidrich Kessler, a contract law scholar who wrote it in 1943.
Tottenham bottled a 2-0 lead against Paris St. Germain last night in the European Super Cup. We looked really good against the best team in the world for most of the match, but conceded two late goals and lost on penalties. Had we won I would have declared Spurs as champions of the world. Because we lost it’s just a pre-season friendly. I’m unabashedly partisan in these matters.
At any rate, it was good to see the new look that Tottenham will be employing this season under new manager Thomas Franck. A focus on set pieces, including long thrown from Kevin Danso (I love a long throw), a more balanced shape in defence, with a low block of five defenders which made it frustratingly hard for PSG to score. There was excellent communication on the backline, with the full backs not being afraid to mark their men out wide because there was always someone to slide into the inside channel behind them. This frustrated crosses, a number of which drifted into the centre of the box and were headed away by Christian Romero who had only one job. Palinha also looked good.
Going forward Kudus offers some lovely creative play, but we are going to need another decent attacking midfielder as James Maddison recovers from ACL surgery. I love watching this team, and hope they continue to look renewed and confident as they climb back into the upper echelons of the Premier League and make good account for themselves with the Champions League spot they won last year.