Flipcharts. Let me count the ways that we are tyrannized by them:
1. Power accretes around a flipchart. The next time you are in a meeting, see if you can tell where the front of the room is. It’s likely that, even if you are in a circle, the “front” will be where the flipchart is. As I wrote this I am in an Open Space meeting where people are gathered around flipcharts, and rather than organize in tight circles, several groups are arranged in semi circles facing one person holding a marker and writing on the flipchart. This defeats the purpose of a conversation in which every voice is equal. Who controls the flipchart, controls the story. Be very careful about having an easel stand in the room. People are easily silenced and controlled by them at a deep unconscious level.
2. We have to write everything down. Having a flip chart in a meeting seems to demand that everything spoken gets written down for all to see. This does not facilitate a good flow in a conversation, and it is rarely a useful harvest of a discussion. In free conversations, not everything is useful, not everything is weighted the same, not everything matters.
3. Flipcharts are linear beasts. Unless you use a flipchart creatively, such as by mind mapping or the way Jim Rough does it in Dynamic Facilitation, flipcharts are useless linear beasts. Most people simply write lists of points on them, in sequential order and when the page is full, they flip it over and keep writing. Wisdom disappears over the fold, every point is given equal weight and conversations tend to proceed in linear ways rather than emergent ways.
4. Renting easel stands is a scam. Hotels charge exorbitant rates to rent a flipchart stand. It is not un common for these things to go for $50 a day and at one hotel I worked at, the Sheraton in Atlanta, they charged $170 for a flipchart stand with half a pad of news print paper on it. NEVER rent them. (Look at this scam!)
5. Post it flipchart pads are a bigger scam. If you use flipcharts in any kind of creative way you will have already discovered that the overpriced post-it flipcharts are incredibly confining. You can only hang them one way, it is difficult to cut them into smaller pieces, it is awkward to roll up notes at the end of a meeting because everything sticks to everything else. Give me a pad of 75 sheets of large white paper, and I’m happy. I can cut them into quarters for Open Space topics, or tape them on a wall together to make large murals, or cover cafe tables with them. Seventy-seven dollars for a pad is plain wrong.
So what is a GOOD way to use flipcharts and easels?
1. Put the paper in the middle. In small meetings, say in a board room, take the paper off the easel stand and put it flat on the table. If possible, allow everyone access to the paper so that multiple notes can be taken. Putting the harvest tool in the middle of the table allows everything we are doing to be directed towards the centre. This is the basis of the way we harvest in World Cafe and it is brilliant. It democratizes the harvesting tools in a powerful way. Your conversations WILL be different.
2. Make a mind map. Get used to taking notes in a non-linear way. Mind maps are much better ways to capture the essence of a conversation because the group can see linkages and watch the emerging whole of the conversation.
3. Use easels to make signs. Easels are useful for static signs pointing out times and places, instructions and so on. The moment they become the focus of attention, you will notice that they play on different levels. The note taker is above the group, and the notes are elevated. In improv we call this a status game. So neutralize the status. Use easels for signs.
4. See what you can do with tape, scissors and paper. Tape helps you make flipchart pads bigger by taping several sheets together. Scissors help you make flipchart pads smaller. In these three tools you have everything you need to scale your work.
5. Learn how to do graphic recording. The Grove teaches this skill. And what I love the best about the graphic recorders I work with is how they quietly listen and create harvests without being a dominating presence in a room. even though the murals they create are huge, their presence is small as they are working, allowing groups to focus on conversation and listening rather than “speaking to the record.” Also, learning to use basic graphic recording tools such as icons, diagrams and pictures helps make your own notes less linear, more meaningful and more useful in general for a group.
So, banish the easel, liberate the pads, be creative, be aware of power. Have fun.
From my recent work in the labour movement, a quote to inspire you in your work for social change:
Howard Zinn: ”Ž”To be hopeful in bad times is not just foolishly romantic. It is based on the fact that human history is a history not only of cruelty, but also of compassion, sacrifice, courage, kindness. What we choose to emphasize in this complex history will determine our lives. If we… see only the worst, it destroys our capacity to do something. If we remember those times and places–and there are so many–where people have behaved magnificently, this gives us the energy to act, and at least the possibility of sending this spinning top of a world in a different direction. And if we do act, in however small a way, we don’t have to wait for some grand utopian future. The future is an infinite succession of presents, and to live now as we think human beings should live, in defiance of all that is bad around us, is itself a marvelous victory.”
I’m in Prince George today and tomorrow working with the BC Government Employees Union in a great regional conference that is looking at forging the links between unions and communities. There is much organizing capacity and heart based action in the labour movement and much need on the ground here in the north of the province. Putting one to work on the other is a huge and easy capacity building thing to do.
So today a cafe on where we can go to work in community to make a difference, and tomorrow a short Open Space for people to ground action and make some plans to get out there.
I’m a sucker for principles, because principles help us to design and do what is needed and help us to avoid bringing pre-packaged ideas and one-size-fits-all solutions to every problem. And of course, I’m a sucker for my friend Meg Wheatley. Today, in our Art of Hosting workshop in central Illinois, Tenneson Woolf and Teresa Posakony brought some of Meg’s recent thinking on these principles to a group of 60 community developers working in education, child and family services, and restorative justice. We’re excited to be working nwith these principles in the work we’re doing with Berkana Institute. Here’s what I heard:
1. People support what they create. Where are you NOT co-creating? Even the most participatory process always have an edge of focused control or design. Sometimes that is wise, but more often than not we design, host and harvest without consciousness. Are we engaging with everyone who has a stake in this issue?
2. People act most responsibly when they care. Passion and responsibility is how work gets done. We know this from Open Space – as Peggy Holman is fond of saying, invite people to take responsibility for what they love. What is it you can’t NOT do? Sometime during this week I have heard someone describe an exercise where you strip away everything you are doing and you discover what it is you would ALWAYS do under any circumstances. Are we working on the issues that people really care about?
3. Conversation is the way that humans have always thought together. In conversation we discover shared meaning. It is the primal human organizing tool. Even in the corridors of power, very little real action happens in debate, but rather in the side rooms, the hallways, the lunches, the times away from the ritual spaces of authority and in the the relaxed spaces of being human. In all of our design of meetings, engagement, planning or whatever, if you aren’t building conversation into the process, you will not benefit from the collective power and wisdom of humans thinking together. These are not “soft” processes. This is how wars get started and how wars end. It’s how money is made, lives started, freedom realized. It is the core human organizing competency.
4. To change the conversation, change who is in the conversation. It is a really hard to see our own blind spots. Even with a good intention to shift the conversation, without bringing in new perspectives, new lived experiences and new voices, our shift can become abstract. If you are talking ABOUT youth with youth in the process, you are in the wrong conversation. If you are talking about ending a war and you can’t contemplate sitting down with the enemy, you will not end the war, no matter how much your policy has shifted. Once you shift the composition of the group, you can shift the status and power as well. What if your became the mentors to adults? What if clients directed our services?
5. Expect leadership to come from anywhere. If you expect leadership to come from the same places that it has always come from, you will likely get the same results you have always been getting. That is fine to stabilize what is working, but in communities, leadership can come from anywhere. Who is surprising you with their leadership?
6. Focus on what’s working, ask what’s possible, not what’s wrong. Energy for change in communities comes from working with what is working. When we accelerate and amplify what is working, we can apply those things to the issues in community that drain life and energy. Not everything we have in immediately useful for every issue in a community, but hardly anything truly has to be invented. Instead, find people who are doing things that are close to what you want to do and work with them and others to refine it and bring it to places that are needed. Who is already changing the way services are provided? Which youth organize naturally in community and how can we invite them to organize what is needed? What gives us energy in our work?
7. Wisdom resides within us. I often start Open Space meetings by saying that “no angels will parachute in here to save us. Rather, the angel is all of us together.” Experts can’t do it, folks. They can be helpful but the wisdom for implementation and acting is within us. It has to be.
8. Everything is a failure in the middle, change occurs in cycles. We’re doing new things, and as we try them, many things will “fail.” How do we act when that happens? Are we tyrannized by the belief that everything we do has to move us forward?
9. Learning is the only way we become smarter about what we do. Duh. But how many of us work in environments where we have to guard against failure? Are you allowed to have a project or a meeting go sideways, or is the demand for accountability and effectiveness so overwhelming that we have to scale back expectations or lie about what we are doing.
10. Meaningful work is a powerful human motivator. What is the deepest purpose that calls us to our work and how often do we remember this?
11. Humans can handle anything as long as we’re together. That doesn’t mean we can stop tsunamis, but it means that when we have tended to relationships, we can make it through what comes next. Without relationships our communities die, individuals give up, and possibility evaporates. The time for apologizing for relationship building is over. We need each other, and we need to be with each other well.
12. Generosity, forgiveness and love. These are the most important elements in a community. We need all of our energy to be devoted to our work. If we use our energy to blame, resent or hate, then we deplete our capacity, we give away our power and our effectiveness. This is NOT soft and cuddly work. Adam Kahane has recently written about the complimentarity of love and power, and this principle, more than any other is the one that should draw our attention to that fact. Love and power are connected. One is not possible without the other. Paying attention to this quality of being together is hard, and for many people it is frightening. Many people won’t even have this conversation because the work of the heart makes us vulnerable. But what do we really get for being guarded with one another, for hoarding, blaming and despising?
We could probably do a full three workshop on these principles (and in the circle just now we agreed to!). But as key organizing principles, these are brilliant points of reflection for communities to engage in conversations about what is really going on.
Today, the new moon rises, a time of aupicious beginnings, especially coming so close to the winter solstice. These are important moments in Nuu-Cha-Nulth culture, and the times are important in Nuu-Chah-Nulth history. Last month, five Nuu-Chah-Nulth tribes won a landmark court case that gave them the right to sell the fish that they catch. Not on an industrial scale mind you, but on a scale big enough to create small local commercially viable fisheries for communities that desperately need both the work and the reconnection to the sea. Moreover, the courta case declared this as an Aboriginal right, a significant ruling for coastal First Nations in general but for the Nuu-Chah-Nulth in particular.
All of this leads to a time when participatory leadership is needed to seize the opportunity of building culture and community back and doing real, powerful and grounded marine use planning. So today was a good day to get to work.
We begun with 20 minutes of Warrior of the Heart practice, introducing the concept of irime, entering in, joining energies with an attacker and helping them lead a situation to peace. This check in this morning was a powerful reminder to some about the way their work as hosts needs to change, to be able to stand in the fire of aggressive energy and work with it. Fisheries and marine use planning is full of passion and the work these folks will be doing will not be easy. But the passion that drives the aggressive fight for rights and allocations can be used also to build and heal community, and if we enter into that space well, grounded and ready and knowing a little bit, we can do something with that energy.
So today we heard a little about the court case and then we spent some time learning about the seven helpers with this harvest as a result:
From this morning’s sessionshort piece on designing meetings: Four groups of questions to ask before conducting any meeting, to help you choose a good way to get what you need:
BE PRESENT* How will we bring people together in a way that invites them to be present? * How do we make people comfortable to share from their heart and listen together for wisdom and learning?
KNOW YOUR HARVEST * What do we want to take away from this meeting? In what form? (notes? graphics? photos? video? audio?) * How will we use what we gather from the meeting?
HAVE A GOOD QUESTION * What question(s) could we ask that would invite contributions from everyone?
LISTENING PIECE * What is a listening tool that helps us have enough time for people to make their contributions and hear each other? * What kinds of activities and exercises can we use for people to explore content together and provide their own thoughts on our question?
If you use this checklist as a way of organizing your thoughts before a meeting, it will help you to stay focused and to ensure that everything you do is tied to the purpose of the meeting.
Nice…a basic set of planning guidelines for any conversation that keeps us focused on the harvest, and keeps us conscious about process.
After lunch we took the advice of our Elder Levi and the participants went out on the land to think about their work going into the community. This was the time to do a little oosumich, connecting with themselves and presencing the future that starts next week when they return to their communities. When they returned, we went into a really beautiful World Cafe around two questions that Laura and Norinne cracked. The first question was an appreciative question about a time when community was truly engaged. The second question, which we did two rounds on, was on question we could ask to bring community together around marine use planning.
The harvest from this was great, a real set of tools and ideas for them to use when they go home to start the conversation.
And sweet practice this evening. Bruce Lucas put on a potlatch DVD and some of us played Scrabble while Nuu-chah-Nulth tunes echoed through our dining space. Two or three kids played while we feasted on chicken, salmon and some great vegetable dishes prepared by our local caterer. This groups is really gelling, and becoming fast friends. They are tooling up on facebook and Skype to stay together as they move into this work seperately.
Tonight I can hear some geese flying overhead, moving south on the warm winds that have come in. The rain has stopped and the surf still pounds, the ever present sound of sae and land meeting, creating one another out of their shared conversation.
Tsawalk indeed.
As part of a global call to host Inner Climate Global Villages, tomorrow my daughter Aine and I will host a cafe at her learning centre with 16 young people aged 11-14 on these questions:
- What is it as young people that helps us feel connected to a big global issue like climate change without fear?
- How can we learn and contribute and make change from a place that is not based in fear?
As part of the day we will be watching this video on fun behaviour change.
We will try to harvest with video and photos and send something along to Cop15, to my friends who are working there to compile similar gatherings and harvests into strategies and inspiration. Hopefully we can discover some strategies and principles that will be helpful for leaders in recruiting the support of young people in joyful contribution. I’ll post the harvest here too.
You can be a part of this movement too. Host and post!