I’m a sucker for principles, because principles help us to design and do what is needed and help us to avoid bringing pre-packaged ideas and one-size-fits-all solutions to every problem. And of course, I’m a sucker for my friend Meg Wheatley. Today, in our Art of Hosting workshop in central Illinois, Tenneson Woolf and Teresa Posakony brought some of Meg’s recent thinking on these principles to a group of 60 community developers working in education, child and family services, and restorative justice. We’re excited to be working nwith these principles in the work we’re doing with Berkana Institute. Here’s what I heard:
1. People support what they create. Where are you NOT co-creating? Even the most participatory process always have an edge of focused control or design. Sometimes that is wise, but more often than not we design, host and harvest without consciousness. Are we engaging with everyone who has a stake in this issue?
2. People act most responsibly when they care. Passion and responsibility is how work gets done. We know this from Open Space – as Peggy Holman is fond of saying, invite people to take responsibility for what they love. What is it you can’t NOT do? Sometime during this week I have heard someone describe an exercise where you strip away everything you are doing and you discover what it is you would ALWAYS do under any circumstances. Are we working on the issues that people really care about?
3. Conversation is the way that humans have always thought together. In conversation we discover shared meaning. It is the primal human organizing tool. Even in the corridors of power, very little real action happens in debate, but rather in the side rooms, the hallways, the lunches, the times away from the ritual spaces of authority and in the the relaxed spaces of being human. In all of our design of meetings, engagement, planning or whatever, if you aren’t building conversation into the process, you will not benefit from the collective power and wisdom of humans thinking together. These are not “soft” processes. This is how wars get started and how wars end. It’s how money is made, lives started, freedom realized. It is the core human organizing competency.
4. To change the conversation, change who is in the conversation. It is a really hard to see our own blind spots. Even with a good intention to shift the conversation, without bringing in new perspectives, new lived experiences and new voices, our shift can become abstract. If you are talking ABOUT youth with youth in the process, you are in the wrong conversation. If you are talking about ending a war and you can’t contemplate sitting down with the enemy, you will not end the war, no matter how much your policy has shifted. Once you shift the composition of the group, you can shift the status and power as well. What if your became the mentors to adults? What if clients directed our services?
5. Expect leadership to come from anywhere. If you expect leadership to come from the same places that it has always come from, you will likely get the same results you have always been getting. That is fine to stabilize what is working, but in communities, leadership can come from anywhere. Who is surprising you with their leadership?
6. Focus on what’s working, ask what’s possible, not what’s wrong. Energy for change in communities comes from working with what is working. When we accelerate and amplify what is working, we can apply those things to the issues in community that drain life and energy. Not everything we have in immediately useful for every issue in a community, but hardly anything truly has to be invented. Instead, find people who are doing things that are close to what you want to do and work with them and others to refine it and bring it to places that are needed. Who is already changing the way services are provided? Which youth organize naturally in community and how can we invite them to organize what is needed? What gives us energy in our work?
7. Wisdom resides within us. I often start Open Space meetings by saying that “no angels will parachute in here to save us. Rather, the angel is all of us together.” Experts can’t do it, folks. They can be helpful but the wisdom for implementation and acting is within us. It has to be.
8. Everything is a failure in the middle, change occurs in cycles. We’re doing new things, and as we try them, many things will “fail.” How do we act when that happens? Are we tyrannized by the belief that everything we do has to move us forward?
9. Learning is the only way we become smarter about what we do. Duh. But how many of us work in environments where we have to guard against failure? Are you allowed to have a project or a meeting go sideways, or is the demand for accountability and effectiveness so overwhelming that we have to scale back expectations or lie about what we are doing.
10. Meaningful work is a powerful human motivator. What is the deepest purpose that calls us to our work and how often do we remember this?
11. Humans can handle anything as long as we’re together. That doesn’t mean we can stop tsunamis, but it means that when we have tended to relationships, we can make it through what comes next. Without relationships our communities die, individuals give up, and possibility evaporates. The time for apologizing for relationship building is over. We need each other, and we need to be with each other well.
12. Generosity, forgiveness and love. These are the most important elements in a community. We need all of our energy to be devoted to our work. If we use our energy to blame, resent or hate, then we deplete our capacity, we give away our power and our effectiveness. This is NOT soft and cuddly work. Adam Kahane has recently written about the complimentarity of love and power, and this principle, more than any other is the one that should draw our attention to that fact. Love and power are connected. One is not possible without the other. Paying attention to this quality of being together is hard, and for many people it is frightening. Many people won’t even have this conversation because the work of the heart makes us vulnerable. But what do we really get for being guarded with one another, for hoarding, blaming and despising?
We could probably do a full three workshop on these principles (and in the circle just now we agreed to!). But as key organizing principles, these are brilliant points of reflection for communities to engage in conversations about what is really going on.
My twitter friend Durga pointed me to this article from Euan The Potter.on the Japanese aesthetic concept of “Wabi sabi”
Etymologically, “Wabi sabi” is based on the root forms of two adjectives, both of which are generally translated as “Lonely”. “Wabishii” however focuses on the object which is lonely, where as “Sabishii” focuses on the absence which makes the object lonely. The principal of “Wabi sabi” is therefore; Beauty reduced to its simplest form, and that form brought to a peak of focus by its relationship with the space in which it exists. That is to say, the presence of an object and the presence of the space interacting to strengthen each other.
The idea that space has presence is not new. Two and a half thousand years ago the Greek philosopher Parmenides proposed that it is impossible for anything which exists to conceive of anything which does not exist and that therefore even the space between objects “exists”. This remains in modern English as the concept that “I have nothing”. In Japanese however, it is grammatically impossible for “Nothing” (Nanimo) to exist (aru). “Nothing” (Nanimo) must be followed by “Is not” (nai). The idea of the presence of a space was therefore revolutionary.
To take it one step further, a tea bowl, being a vessel, is defined by the space it contains. It is not the pot which is important, but the space. In the tea bowl it is therefore possible to have the object (Wabi) and the space (Sabi) interacting within the same pot.
I think it is fair to say that, as in the art of tea, the art of hosting works with this idea to create both containers and spaces that provide the conditions for generative activity. It’s an elusive concept, the idea of creating beauty from things that aren’t really there, but that is why we call it an art, and when it comes off well, you can feel the strength of a well held container and the quality of the enclosed space.
On the Art of Hosting list we have been having a conversation about using language of participatory process. Often the language of these new social technologies can be jargony and off-putting for people who aren’t used to it. That can cause unnecessary defensiveness among participants. So I had some thoughts about using good language AND holding to a core centre…
Don’t fall in love with your processes and tools and langauge and conepts: instead respond to people’s needs and offer what you can and when they ask what it is called, or wonder if you are just making it up, you can point to the body of work, research and experience to be found when you Google “Open Space Technology.” or “World Cafe” or whatever. That will give them comfort if they need it without “selling” them on what we think is good for them
When we put our tools above our client’s needs we are putting ourselves above our clients. When we join a field of learning and curiosity and possibility with our clients and offer what we can, we become co-creative and participatory.
But while we must be careful that in taking care to help people understand the processes that we are not abandoning our centre. So it is a balance, a dance between what is known and unknown. Working at the edge of fear and anxiety can help people come to the next level. Too much comfort is a poison for our times.
I have found that, ALMOST more important that the language I use is the centre I hold. If I am strong and grounded in my centre, the skeptics cannot knock me about, and in fact they are rather drawn to where I am, curious and a little cautious. For you to bring the new into a system – true for any pioneer or leaders – there is a firmness in conviction that comes with an undying trust in possibility and emergence and is helped by having the scars of battle upon you. For sure experience helps you to temper and hold your centre, but you will not get your experience unless you feel what it’s like to stand for something and take the buffeting of uncertainty around you. And occasionally you will fail and that will be your greatest teacher.
So I think you need skill in holding the centre and skill in speaking about it. And that skill comes from practice.
So my business card says: “Asking inspiring questions, hosting powerful conversations, harvesting for wise action.” To the unfamiliar eye that is a tricky set of words to understand, but I stay unapologetic in my use of them, and I have, over the year, developed some facility in explaining them in a way that invites whoever I am speaking to to join me.
In conclusion, practice.
Jessica Nagy captures why it is I can work with skeptics but not cynics. Much of my work has to do with at least having a sense of possibility. You can doubt the outcomes or the effectiveness of something, but if you are turned to possibility and hope then you can at least make a contribution. Cynics have both doubt and hopelessness and unless they offer some alternative, then they become corrosive to processes that are just beginning.
I find in general many people who declare themselves cynical are actually skeptical. They want some thing to work out, they hold out hope for things, but they hedge their bets. The trick in doing transformative change work is to work with cynics to unleash the skeptic within. And if you can’t do that, then you have to jettison them from the process. I have had several projects where cynics have had a dominating influence on our work, and we usually get what they are looking for, which is a grinding halt.
When I am working with core teams to host the core of a process I welcome skeptics but try to establish a principle early on that cynics aren’t welcome in the core process. Once we build a process and a container for our work that is robust enough to hear from everyone and to move forward, cynics are more than welcome, but only when the container is strong enough to hear what they have to say without their influence destroying what is being built.
Having said that, there are times when things need to be taken down, and THAT act of discernment is one that is a practice. For example, does it pay to be cynical or skeptical about last year’s Copenhagen process? I was cyncial about Stephen Harper’s participation in that gathering and said so on my blog here. So my call to embrace skepticism and cut loose cynics is not a polyannaish call to embrace only the positive and ignore the shadow. A moral compass helps determine what it is you lend your hope to.
Where do you draw the line between skepticism and cynicism? How do you work with both?
Here are three resources which have recently crossed my path that involve using fun and games for social change. Some of these work with groups and some work across social spaces – demographics, communities or organizations. What I like about these games is that they provide a built in set of measureables that can be used to gauge progress and evaluate behaviour change. Sesms like combining fun, visible change and simple yet powerful standards for noticing shift is the holy grail in this kind of work.
Games for Change: Games for Change (G4C) is a non-profit which seeks to harness the extraordinary power of video games to address the most pressing issues of our day, including poverty, education, human rights, global conflict and climate change. G4C acts as a voice for the transformative power of games, bringing together organizations and individuals from the nonprofit sector, government, journalism, academia, industry and the arts, to grow the sector and provide a platform for the exchange of ideas and resources.
The Fun Theory: I’ve blogged this before, but The Fun Theory is “dedicated to the thought that something as simple as fun is the easiest way to change people’s behaviour for the better. Be it for yourself, for the environment, or for something entirely different, the only thing that matters is that it’s change for the better.”
The FreeChild Project: Lots of games and resources at this website dedictaed to youth engagement around social change. FreeChild has been working for almost eight years to promote the idea that when engaged in meaningful ways throughout society, the knowledge, action and wisdom of children and youth can make the world more democratic, more non-violent and engaging for everyone. By working with adults as allies young people learn, teach and lead democracy throughout society!