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Category Archives "Leadership"

Lingering impressions from Occupy Wall Street

October 3, 2011 By Chris Corrigan Collaboration, Community, Emergence, Facilitation, Leadership, Open Space, Organization, Youth One Comment

It’s been a week since I was in New York City visiting the camp in Zuccotti Park (renamed Liberty Park) where the Occupy Wall Street movement was in full swing.

I was struck mostly by their process, but also by the earnest and deliberate attention that these people, young and old are giving to the chance they have to open discourse on the big issues of wealth disparity and social equity in America.

When I was there earlier in the week they were engaging in a participatory process to create their demands. It was as much about defining why they were there as anything else. But the fact is that many people are gathered there and supporting the occupation for various reasons. Mostly it is to draw attention to the vast disparities of wealth in the United States and the effect that is having especially on the poor and otherwise marginalized. There was a lot of conversation going on there last week within the group as well as between the group and the Wall Street workers. Surprising amount of joint discerning about what is really going on in America.

What is interesting about the movement there is that they eschew leaders of any kind. This is a traditional anarchist approach, and it’s being put into practice quite deliberately.  There are many facilitators who are helping the group to decide themselves on what to say and do and so far the group has been very clear about non-violence and is even actively discouraging vandalism. I was in one meeting of the outreach team who were reporting on the controversial debate taking place about whether to mark subway maps with the local of the protest. in general, the group there wants to be very careful not to give the police any reason whatsoever to become violent with them. So they are staying away from anything that might be construed as violence or damage and are instead focusing on powerful speech, using their first amendment rights to talk about and explore what they stand for and what the issues are.  There is no presence of the Black Bloc or other masked militants who have brought the wrath of the police state reigning down on protests here in Canada in recent years.

And there is is no clear single agenda, because the totality of the problems facing the USA cannot be summarized with a pithy statement of demands. They are not hijackers and they are not holding anything ransom. They are trying to figure out how to discuss and actively represent the malaise and serious economic, social and political issues going on in the USA systemically and accurately. So much of this analysis and practice lies outside of the mainstream of American thought and debate that it is hard to say it all without seeming crazy. But the USA is coming apart in fundamental ways – even the Wall Street folks don’t dispute the fundamental economic analysis – and standing for possibilities is hard, hard work right now.

It is inspiring to watch them in General Assembly, where twice a day they work through an agenda of decisions using “the people’s mic” as their amplification system.  The police have banned megaphones of any kind and so they speak to the crowd by repeating what the speaker has just said.  This has the double effect of ensuring everyone can hear as well as bringing a quiet shared tone to everything.  It is slow and orderly discourse.  When the general Assembly isn’t meeting, the place runs in a big general Open Space – type gathering.  Anyone who wants to call a session calls out “mic check!” and everyone within hearing distance repeats the phrase.  When enough people are paying attention, an announcement is made, a time and place chosen and the group goes back to work.  It is beautiful to watch.

All people are going to have to challenge themselves to reach across divides if there is any hope of finding solutions to the current and looming crises. At Wall Street many protesters and many bankers were willing to do just that and many many conversations are happening there between suits and sleeping bags. Very little anger at all. They set the bar high for civil discourse despite looking scruffy.

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At the intersection of power and participation

September 29, 2011 By Chris Corrigan Art of Hosting, BC, Collaboration, Community, Facilitation, Leadership, Open Space, Organization, Practice, World Cafe 2 Comments

Leaving New York today. It has been an incredible four days here working with my good friends Kelly McGowan and Tuesday Ryan-Hart and Lex Schroeder, Aniestla Rugama, Alissa Schwartz, and Aswad Foster. We were running a workshop called the Art of Social Justice in which we were investigating the intersection of participatory process and social justice work. Over three days we explored a framework that Tuesday has developed and investigated with Kelly for the past year. The framework includes and transcends the gifts and drawbacks of traditional social justice frameworks and of what we know about participatory process.

Tuesday is writing a lot more about this, but the essence of the framework is that neither social justice analysis nor participatory process are enough on their own to move us into the new forms of leadership that are needed in a world where social inequity and power are becoming increasingly complex, and where traditional forms of organizing are no longer reflective of the interconnected nature of global society..

A gift of traditional social justice analysis is the way it understands personal and collective power and privilege. This analysis concerns itself with transformation of both the personal and the social power dynamics in society, but it often contains within it an invisible current of control that runs deep in the architecture of social change process. It posits a social separation between those of us who are working for change in or allied with the struggle of oppressed peoples, and people in the system that are thought to be – traditionally – the enemy. Or it sets up a struggle between the system that perpetuates oppression and the people who are oppressed by it. In this world, in this time, that analysis is out of date. We are all connected to the entire system. As I showed in my last post, you can even discover how many slaves you employ. Even if you are heavily marginalized within the mainstream, you are connected to the system itself. As the sign said at Occupy Wall Street, “you are us.”

Those of us who are facilitators of participatory process often make grand claims about the power of processes like Open Space Technology and World Cafe to even out power differences. In a circle everyone is said to be equal and leadership can come from every chair. While participatory process does provide a useful methodology for decolonizing how we meet, it has several risks associated with it. For one thing, if we fail to take into consideration the context in which we are working, power can show up in participatory process in a dangerously invisible way. Some participants may be able to operate much more resourcefully because of their power or privilege by, for example, becoming the scribes for small groups and speaking for the group. Those who cannot write may not feel comfortable posting a session in Open Space, meaning that there is no way that their voices can be heard or their contributions incorporated. Furthermore, participatory processes, like all facilitation processes, heavily depend on the role of the facilitator. If the facilitators (and the process designers for that matter) are not aware of the currents of power and privilege within the context in which they are working, they run the risk of designing structures that keep marginalized people marginalized. If they come to the hosting role without awareness of and good practice around their own power and privilege, the social architecture that emerges can be very exclusionary.

Both of these fields of analysis have something to offer to one another and both have their own drawbacks, In Tuesday’s framework, she identifies a middle path, which she named co-revealation. It is going to take me a while to unpack this concept, but I can at least begin to see how it works. In the space of power-aware participatory leadership, the gift of relationship is active. As we move together through process, the emphasis on relationship is key and in working together relationship becomes more revealed. In the process, we treat each other with more and more grace and compassion, coming to see that as we are all interconnected both to each other and the systems in which we are working to change, we recognize that personal and social transformation is also both inevitable and required. In Saskatoon last week, one of our participants in the Art of Hosting was carrying the question “how do we collaborate with dictators?” as a way of trying to discern the limits of participation. In several conversations over these last two weeks I have come to ask that question of myself, and reframing it as “how do I collaborate with myself when I am being a dictator?”. With that inquiry active, we may find that dictatorship behaviors are present everywhere, and we may also allow ourselves and others the grace to be imperfect in our lives and behaviors. This doesn’t excuse violence or oppression, but rather it gives us serious skin in the game in trying to address oppressive systems. If we are not a part of the problem we cannot be a part of the solution. And in being a part of the problem we need to treat each other with some kindness and latitude, qualities that are born in relationship, even relationship with people with whom we have fundamental differences.

It may feel as if this stuff is a little old hat, but I experienced it differently in practice. During our gathering in New York a group of three participants brought a proposal into the third day check in circle that required a complete think of our agenda, in doing so they were both proposing a new idea but also challenging the power structure of the system. The design team had been designing the days as we went and hosting the process, but here the participants were inviting us to practice what we preached about awareness of power. The group could have chosen to create a drama around the situation, but our field of relationship was very strong. And so they issued the challenge as an invitation We immediately went into a circle process first to seek everyone else’s thoughts on the proposal and second to gain clarity around how to make it work. It was clear in our group that the idea being proposed – that we all go down to Occupy Wall Street and learn what we can there – was both an excellent idea, and also not one that everyone wanted to do. In the circle, I expressed my faith in the resourcefulness of the group and the design team to offer and hold multiple options so that the decision did not have to be an either/or choice. Towards the end of the first round of circle a proposal began to emerge that made some sense, and seemed workable. Kelly and I, as host and guardian of the circle, invited a round for additional clarity followed by one more round of any refinements to the proposal. Then we thumb-voted on it, took care of two small questions and went forward with a great new design for the day.

What emerged was a process whereby the morning would be spent in proaction café which offers people a chance to work on projects. The group that wanted to go down to Wall Street decided to use that time to prepare a learning journey for themselves while others worked on other projects. The afternoon was devoted to nuts and bolts learning in our space while about nine people went off to the occupation. We reconvened at 300 and had two short fishbowls to report on what each group had learned. That harvest was recorded both in video and on flip charts so tat it could be made available to the wider community.

Among the many lessons of the day was the fact that Tuesday’s ideas take us beyond the realm of analysis and into a practice of this middle space. In fact the middle space of co-revelation can only live in practice, it has no power in analysis or in the kinds of theoretical debates that rage without relationship. In those domains the middle space disappears.

It is hard to capture exactly the effect this week has had on my practice, but it deeply continues the theme of “seeing more clearly” that has been the greatest gift of my journey in and around the Art of Hosting community of practice for the past seven years. In our workshops and learning events, we seek less to train people in methodologies and more to situate participatory process in its wider context. Doing so gives the methodologies power and effectiveness and activates the deeper gifts of invitation, collaboration, participation and transformation. And although the word feels raw and new and vague, I think I can finally describe what we do as assisting groups to enter into the space of co-revelation. That was Tuesday’s gift to the group, and that was the group’s significant gift to ourselves.

And as if to confirm it, I sensed this new space active in Liberty Park on the two nights we went down there. The young people who are organizing Occupy Wall Street are doing so in a way that gives profound insight into this concept, but that is the subject of another post.

 

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Three core practices for creative leadership

August 15, 2011 By Chris Corrigan Conversation, Design, Emergence, Facilitation, Invitation, Leadership 2 Comments

From an interview with my dear friend Peggy Holman on enhancing creative leadership:

Q: What is one practice that people could start applying today to bring more creativity into their work or their business Ӭorganization?

Holman: If I were to pick on practice that is simple to apply and powerful in its affect, I’d say: welcome disturbance by asking questions of possibility. Creativity often shows up in a cloak of disruption. It makes sense when you stop and think about it. If there were no disruption, there’d be no reason for change. And change opens the door to creativity.

Great questions help us to find possibilities in any situation, no matter how challenging. Here are some of their characteristics:

  • They open us to possibilities.
  • They are bold yet focused.
  • They are attractive: diverse people can find themselves in them.
  • They appeal to our head and our heart.
  • They serve the individual and the collective.

Some examples:

  • What question, if answered, would make a difference in this situation?
  • What can we do together that none of us could do alone?
  • What could this team also be?
  • What is most important in this moment?
  • Given what has happened, what is possible now?

Some tips for asking possibility-oriented questions:

1. Ask questions that increase clarity: Positive images move us toward positive actions. Questions that help us to envision what we want help us to realize it.

2. Practice turning deficit into possibility: In most ordinary conversations, people focus on what they can’t do, what the problems are, what isn’t possible. Such conversations provide an endless source for practicing the art of the question. When someone says, “The problem is x,” ask, “What would it look like if it were working?” If someone says, “I can’t do that,” ask, “What would you like to do?”

3. Recruit others to practice with you: You can have more fun and help each other grow into the habit of asking possibility-oriented questions. But watch out: it can be contagious. You might attract a crowd.

Those last three practices are terrific.

via Innovation Weblog

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Basic design for extraordinary conversations

August 10, 2011 By Chris Corrigan Art of Harvesting, Art of Hosting, Conversation, Design, Facilitation, Invitation, Leadership, Organization

A basic diagram for hosting questions that create extraordinary conversations.  In the life of organizations and communities there are times when questions arise that just can’t be dealt with in the regular course of events.  This is often when those of us who are consulting facilitators are brought into an organization.  We are often told that “we have reached a place where we need a facilitator to help.”  Usually there is an obvious need or purpose stated right in the first few sentences of the phone call or the email.  This is something that consultants like us have to bear in mind.

The organizations we work with are in a constant flow of work.  We were are hired to help facilitate something around a question that comes up, we have to remember that what we are doing is taking something out of the flow of work, turning it over and returning it to the stream.  Unless we are involved in deep systemic change – where the banks of the river change as it were – our work is about diverting some time and attention from the mainstream.

To do this well, there are three basic phases to pay very close attention to. Each of these phases has to be designed in the beginning, but with space for emergent outcomes.  Think of this model as a framework for holding the flow of an extraordinary event in the life of an organization.  That could mean a one day think tank, a three day off-site or a two-hour staff meeting.

First there is the invitation phase. In this phase, we have to pay careful attention to inviting people well into our process.  Among other things, participants have to know:

  • What the clear purpose is
  • How this will affect their work
  • Why they should take time and attention away from their regular tasks
  • What is required of them to participate well.

A skillful invitation invites people to suspend their day-to-day concerns to give their attention fully to the task at hand.  For extraordinary meetings, especially those where the gathering is held in a different way than expected, it’s important to brief people before hand about how their roles might be different than they expected.

The second phase is hosting and harvesting. Of course this is the meat of any meeting, but I’m a strong advocate for focusing on the harvest primarily in the design and letting that determine the processes you will use to host.  What is the purpose of the meeting?  What impact is it intended to have?  How will we capture and share the results and where will they go?  From those questions choosing processes will be simpler.  Choose processes that get you to that desired outcome.

A further consideration for hosting and harvesting is to balance the three domains of work, relationship and co-learning.  I have written more about that elsewhere, but the essence is that balancing those three foci will give you an experience where work is at the forefront, learning together helps figure your way through the questions and building relationships ensures sustainable results.

The final stage is integration whereby we give some deep consideration to how the results of an extraordinary conversation can be re-integrated back into the organization.  There are manyfactors to consider here, and some of them include:

  • communicating results to those that weren’t there, especially the qualitative and non-visible results
  • working with power and leadership
  • dealing with resourcing issues
  • balancing the need for new action with the reality of mundane tasks back in the main stream
  • working with and supporting new ideas that might be at odds with the existing flow and structure

There are of course a myriad of issues with integrating new ideas and shifts in direction back into the life of an organization, but if there is one piece of advice I can give it is this: think about it before you have to do it.  The worst case scenario for success is that an extraordinary conversation results in a stunning insight but that there is no way to reintegrate that back into the work of the organization.

Pay attention to these three stages up front, in the design process.  Create questions around each of these stages and ask them of your planning team.  Never be afraid to deviate from the “plan” but try to keep your thinking ahead of the game.

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Working at the margins

July 29, 2011 By Chris Corrigan Art of Hosting, BC, Collaboration, Community, Design, Facilitation, Invitation, Leadership, Open Space, World Cafe

I’m currently engaged in a number of projects that have me working at the margins, exploring margins, eliminating margins and generally working with difference, otherness, power and exclusion.  These projects include:

  • Running an Open Space Technology event in September to create collaborative actions around reducing addictions-related stigma in the health system in Vancouver.
  • Working with the Lutheran Immigration and Refugee Service in the United States on supporting and expanding a culture of welcome and acceptance in their work with migrants and refugees, work that is stunningly radical in the context of the current “conversation” on immigration in the USA.
  • Part of a team co-hosting an Art of Social Justice gathering in New York City, looking at how power, privilege, race, class and other forms of marginalization and control crop up in society and what challenges those pose for the application of self-organization and participatory leadership in addressing these challenges.
  • Working with youth organizations that support the reduction of stigma for youth with mental illnesses in Ontario and the inclusion of youth voice in policy and practice.

What is common to these projects is the idea that voices matter, that diversity matters and that the reality of community life now is that solutions to complex social problems are not going to emerge without participation from the margins.  It is in fact the margins that will probably produce the solutions to the radical problems facing societies these days.  If you look at the debate in the United States between Republican and Democrats about the fiscal future of the State, the conversation is being conducted on very narrow lines.  There is a huge hole in the debate where the voices of those disempowered by the current financial situation are not being heard.  A radical restructuring of the way people think about national economies is needed if the US is to make a transition from what is clearly an unsustainable path to something that ensures that the needs of citizens are met over the long term.  Where are the solutions?  They are not in the Congress, the are not in the financial pages of the newspaper, they are not at Davos, or the G20 or the IMF or on Wall Street.

It is the same with all of the intractable problems that we face.  My friend Willie Tolliver, one of our Elders for the work we are doing in New York, says that change in social systems comes from clients, not from those within the system.  Radical changes are driven by the clients and consumers of services re-designing the structures that provide for them.  It happens when people claim the ownership of a problem and are able to get their hands on enough power to turn the ship.  What keeps those voices out of the conversation is both the vested power and the unconscious practice of privilege which excludes and stigmatizes voices from the margins, and especially the voices and talents and capacities of those who have been victimized, oppressed, excluded or plain beaten down by the prevailing system.

It’s time for movement and movements, for action and activism, for engaging with power and questioning power, for creating ties and breaking them.  That’s what’s in the air at the moment.

 

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