I was back at St. Aidan’s United Church in Victoria yesterday, hosting another conversation in their continued evolution into their next shape. Last December we worked together to explore four possible scenarios that were being proposed for the congregation. In the past few months they have been working on implementing one of these scenarios – the one which featured a plan to develop a Spiritual Learning Centre. Yesterday was a short strategic conversation called to explore the shape of what that Centre could be and how it will change life at the church.
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Recently in BC, we have a had a child die in the care of the state. This does happen from time to time, and when it does a process is triggered whereby the Representative for Children and Youth lanuches an investigation and makes recommendations which usually result in more rules and procedures to govern the child welfare system with the express purpose of never having it happen again.
I work closely with child protection social workers in BC and there is not a single one I know of whose heart does not break when something like this happens. Everyone wears the failure. Social work is difficult not because of the kinds of predictable situations that can be mitigated but because of the ones no one saw coming. The Ministry of Children and Family Development operates under a massive set of procedures and standards about social work practice. But no amount of rules will prevent every case of child death. Just like no amount of rules will eliminate every case of discrimination, every war, every instance of every bad thing that happens to humans.
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A couple of good blog posts in my feed this morning that provoked some thinking. These quotes reminded me how much evaluation and planning is directed towards goals, targets and patterns that cause us to look for data that supports what we want to see rather than learning what the data is telling us about what’s really going on. These helped me to reflect on a conversation I had with a client yesterday, where we designed a process for dealing with this.
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Do you know the story of the Taoist farmer and his son?
There once was a Taoist farmer. One day the Taoist farmer’s only horse broke out of the corral and ran away. The farmer’s neighbors, all hearing of the horse running away, came to the Taoist farmer’s house to view the corral. As they stood there, the neighbors all said, “Oh what bad luck!” The Taoist farmer replied, “Maybe.”
About a week later, the horse returned, bringing with it a whole herd of wild horses, which the Taoist farmer and his son quickly corralled. The neighbors, hearing of the corralling of the horses, came to see for themselves. As they stood there looking at the corral filled with horses, the neighbors said, “Oh what good luck!” The Taoist farmer replied, “Maybe.”
A couple of weeks later, the Taoist farmer’s son’s leg was badly broken when he was thrown from a horse he was trying to break. A few days later the broken leg became infected and the son became delirious with fever. The neighbors, all hearing of the incident, came to see the son. As they stood there, the neighbors said, “Oh what bad luck!” The Taoist farmer replied, “Maybe.”
At that same time in China, there was a war going on between two rival warlords. The warlord of the Taoist farmer’s village was involved in this war. In need of more soldiers, he sent one of his captains to the village to conscript young men to fight in the war. When the captain came to take the Taoist farmer’s son he found a young man with a broken leg who was delirious with fever. Knowing there was no way the son could fight, the captain left him there. A few days later, the son’s fever broke. The neighbors, hearing of the son’s not being taken to fight in the war and of his return to good health, all came to see him. As they stood there, each one said, “Oh what good luck!” The Taoist farmer replied, “Maybe.”
This morning I was in a conversation about SWOT analysis and strategic planning. I told this story as an example of why SWOT analysis has extremely limited application to planning. Contexts change so fast that what was a threat one moment is an opoortunity the next. What seems to be a weakness can become a strength.
I think SWOT analysis might apply in situations of extreme complexity, right close to a crisis situation. You need to do a quick assessment of where you are in order to act. Beyond that though it becomes dangerous to rely on an assessment that was accurate in one context but is useless when the context changes.
I don’t know why or how this became a key part of strategic planning, especially in non-profits, but it’s probably time to retire it in favour of better sense making and strategy.
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Tenneson Woolf, Caitlin Frost and I are snuggled into the attic rooms at the Capitol Hill Mansion B&B in downtown Denver, listening to some jazz, eating some pasta and salad and finishing up a productive design day together. We are preparing to teach the Art of Hosting to 60 leaders from the community at St. John’s in the Wilderness Cathedral in Denver. St. John’s is a high Anglican Gothic Episcopalian cathedral in the heart of Denver. We have been working with the cathedral community over the past couple of years to build the capacity among the 1700 members to be able to host and engage in conversations that matter.
As we’ve done this work, I’m struck at once by how simple it really is and how little space we make for it in our lives. People are busy, rushed and worried about deadlines and results and as a collective society we tend to defer the slow and clear attention to the quality of how we are together. Quality gets sacrificed at the alter of timely outcomes.
And of course this is no more ironic than in the myriad church communities we have been working with over the years, which, at their best, host a place to slow down and consider the nature of the relationship between peoples and to attend to the sacred quality of the spaces in between.
For me there is something in the richness of returning to the simplest way we know of to slow down and host good conversations. This evening as I write by the fire, Caitlin and Tenneson are preparing a simple teaching of Circle practice. Earlier we were thinking about the simplest way we know of to discuss the relationship of our traditional notions of chaos and order.
While I have been diving deep into the nuanced explorations of the Cynefin framework, it is becoming necessary to find ways to invite people easily into the mind shift that complexity requires. In the Art of Hosting community we have, for a long time, been inspired by Dee Hock’s work on chaordic organization. At the simplest level noticing the polarity of chaos and order, and noticing how our reactions to chaos and uncertainty often take us to high levels of control becomes an entry way into a different way to think about strategies for achieving goals in the complex domain.
So tomorrow, I’m looking forward to Tenneson’s leading on the chaordic path, a simple teaching worth returning to.