I was listening to a brilliant interview with the theologian and scholar Walter Bruggeman this morning. He was talking about “the prophetic imagination” and using the poetry of the Old Testament prophets to make a point about a key capacity that is missing in the world right now: the ability to deal with disruption.
- Self-awareness. Knowing your own response to disruption is helpful. Do you get stressed by unexpected change? Do you take it in stride? Does your community shake and shudder with fits and paroxysms or do you just give up? All of these reactions are common and they are interesting. And they are not anyone’s fault or anyone else’s responsibility but your own. Learning to be resourceful with disruption begins by knowing how you deal with it.
- Stop. When events overtake you it is wise to stop. The worst thing to do is to continue to pursue the course of action you initiated before the disruption occurred. As an individual, stopping is easier than doing it as a collective. It often takes a loud voice to get a group intent on achievement to stop what it is doing, so being prepared to stop means paying attention to the small voices – the ones inside yourself and the ones inside your team.
- Look for surprise. One of the basic operating principles of Open Space Technology is “Be Prepared to Be Surprised.” My friend Brian Bainbridge lived this principle, even from within the relative security and certainty of his life as a Catholic priest. As a result he welcomed surprise with delight. Looking for and preparing for surprises isn’t just a good self-help trick though. It’s excellent planning. And because by definition, you can never know what will surprise you, the best way to prepare for surprise is to train your outlook to work with it rather than against it. Lots of energy is spent beating back the results of surprise. We would do better to be able to see it’s utility and work with it.
- Welcome and engage the stranger. There is a Rumi poem called “The Guest House” I love that has these lines in it: “This being human is a guest house. Every morning a new arrival”Welcome and entertain them all! Even if they’re a crowd of sorrows who sweep your house empty of its furniture, still, treat each guest honourably. He may be clearing you out for some new delight.” the stranger contains the answer. When disruption occurs, it is like a door opening through which floods unfamiliarity. That all comes with strangers and many of those strangers hold the answers to what to do next, but you have to take the time to engage with them. And never discount the stranger among you, the person you thought you knew that suddenly becomes a different in the midst of a crises.
- Choose wisely. Meeting the chaos of disruption with the order of stillness helps to create the space for wisdom. Not having stillness means one gets caught up in the rush and tumble of chaotic disruption and one reacts instead of acting wisely. Becoming still and then stopping has similar results. Balancing chaos and order gives us the time and space to make a wise decision. The opinions of others help here. If you are alone when your life is disrupted, you might not have the breadth of understanding to make a wise decision. You may end up travelling in a direction that takes you away from where you need to go. When you make a choice, choose wisely.
- Commit. Finally commit fully to your next move. This is principle that is alive in the field of improvisational theatre. The scene takes a surprising twist and as an actor you have two choices: hang on to the story you were previously developing or let the new story line change you. You can tell an improviser that only half commits to the new story. They become immediately stuck in a space that is too constrained to move. They are wanting to work with the new but unwilling to abandon the old. When disruption occurs it is already too late not to be changed by it. So commit fully to the new world so that you can be a full participant in it.
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If you run a lot of workshops or facilitate group work, you probably have times when you are inviting people to work in small groups for short periods of time. You might want people to reflect on a question for a couple of minutes, or work in small groups for a half an hour or even just take 30 seconds to write an insight. Some people like to time this stuff out, pull out a stop watch and count the seconds, but there is a 2 for 1 technique you can use that gets the job done and sneaks in a few moments of meditation and mindfulness.
Your mileage may vary but it turns out that for me, a full in breath and out breath lasts about six seconds. So now instead of timing things with a stop watch, i just sit and breathe. Ten breaths equals a minute. When I give a thirty second warning, I just take five breaths and call the group back. Counting breaths is a well known meditation technique which focuses the mind, stills the thoughts and promotes mindfulness. And if you are anything like me, that is a welcome practice in hosting strategic conversations and learning. It’s good for you, and as a host, good for the group.
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Beautiful.
“A living body is not a fixed thing but a flowing event, like a flame or a whirlpool: the shape alone is stable, for the substance is a stream of energy going in at one end and out at the other. We are particularly and temporarily identifiable wiggles in a stream that enters us in the form of light, heat, air, water, milk, bread, fruit, beer, beef Stroganoff, caviar, and pate de foie gras. It goes out as gas and excrement – and also as semen, babies, talk, politics, commerce, war, poetry, and music. And philosophy.”
– Alan Watts
via whiskey river.
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Just coming off an Art of Hosting with friends Tenneson Woolf, Caitlin Frost and Teresa Posakony. Something Tenneson said on our last day as we were hunkering down to do some action planning, has stayed with me. He said something like “it is easy to create actions that go off in a million different directions, but much more sensible to create actions that come from a common centre. There is something about holding that common centre together invites trust so that we can release responsibility to action conveners and known they are initiating works that comes from our common shared purpose.”
People often make the distinction between talk and action, largely in my experience as an objection to the amount of time it takes to be in conversation around complex topics. It seems that with complexity the conversation is endless and can go on forever. And almost by defintion, that is true. That can be a very frustrating experience if you consider the action – reflection process to be a linear one in which we spend time figuring out what we are going to do and then go and do it.
That approach works well in the complicated domain where everything can be known, or enough can be known that we can discern the wisest path forward. But the complex domain contains a number of features which makes that kind of linear thinking folly. First of all there is the prospect of emergence: things will happen as a result of interactions in the system which could never have been predicted and which may radically alter strategy and action. Secondly, actions undertaken in the complex domain cannot have their success or effectiveness guaranteed and therefore complex systems actually benefit from having many actions undertaken, with an ongoing developmental evaluation process as to the efficacy of these actions and the connection to the centre of action is constantly changing.
A lot of the work I do in hosting conversations is about both discerning what is our shared purpose as well as generating action that can come from that shared purpose. And, with the smart clients I have, we repeat that cycle over and over as they continue to operate in a changing and complex world. It creates strategy that represents a fine line between reacting and hedging your bets on some pretty good ideas. Conversation and time and a wicked question helps us to check into and explore a deeper core purpose that can lie at the centre of ideas for action. I have been lately calling this a generative core: an idea at the centre that is so powerful and compelling that it alone can inspire interesting and creative ideas. There is an energy to a generative core that is inviting, and that seems to make people WANT to be in conversation and relationship with it. There is a quality to the questions that lie in the generative core that open ourselves in exciting ways to new possibilities. Good conversation can help to illuminate this core purpose
Action planning from this place means coming up with good ideas and designing what David Snowden and others have called “safe-fail probes” which allows us to begin small. In the Berkana Institute we call this approach “start anywhere and follow it somewhere” indicating that this kind of action creates its own momentum over time and therefore needs to be shaped and carefully watched. Action that arises from agenerative core can be borne in conversation, and should be developmentally evaluated in conversation. Conversation becomes a key tool in designing, evaluating and making meaning of what is going on. And while actions and probes are being designed, tested and implemented, at the same time we have to pay attention to what we are learning about our core purpose, because that is always changing too.
This is not easy to understand, especially in a world where proceeding in an orderly direction from point A to point B is a desirable and seemingly sensible thing to do. But understanding the nature of complexity is important for action planning, because it can actually unleash the kinds of ideas that otherwise seem to never come to the surface. And it can make a community or organization powerfully resilient to shifts and changes that require retooling without stopping. It seems like a long investment of time to be in conversations that slow things down, but I invite slowing down to go fast, because the speed at which activities and ideas can be implemented on the other side of a well centred and well bounded discernment process can be breathtaking.
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This is an estuary. It is the place where a river goes to die. Everything the river has ever been and everything it has carried within it, is deposited at it’s mouth where the flow slows down and the water merges with the ocean. These are places of incredible calm and richness, but they lack the exciting flow of the torrents and waterfalls and cascades of the upper river system.
Yesterday I was speaking with a client who worried that an initiative we had begun together was heading towards the estuary of action – a long term visioning processes where lots of things are said and very little is done. “We’ve done that before,” she said. Nobody likes that. I wracked my brain to see where it was that I had led this group to believe that this is what we were doing. We had done a World Cafe to check into some possibilities for the organization and we had done a short Open Space to initiatie some experimental actions. We had learned a little about the organization from these two gatherings, and we were, at least in my mind, fully entered into a participatory action learning cycle, working with emergent ideas, within several well established constraints. I was surprised to hear the fear spoken that what we were doing was “visioning.”
Then I realized that what we were dealing with was an entrained pattern. People within this organization associated dialogue with visioning, and the results of dialogue with a mass of post-it notes and flip charts that never get typed up, and action that never comes of it. Likewise, it turns out that the associated planning with a process that begins with a vision, and then costs out a plan and takes that plan to a decision making body which then rules on whether the project can proceed, by allocating resources. Both of these views are old thinking, rigid patterns that lock participants in a linear view of action that looks like this:
The truth is that I had been viewing the process as an action learning cycle:


So now that we are a little clearer on this, there was a distinct relaxation among the group. We are heading into some uncharted territory and it is too early to nail down concrete plans about what to do and likewise simply visioning doesn’t take us anywhere either. Instead, we are harvesting some of the rich sense of community that exists, opening some space for a little leadership, inviting passion and responsibility and making small starts, The small starts are confirming some of what we suspected about how the organization works, which is good news, because we are developing a pattern of action together that will help us all as we move forward to do bigger things with more extensive resource implications. This is the proper role of vision and planning in emergent and participatory processes – gentle, developmental, reflective and active.