This is a dark time of year, and the light is returning. It is a time for rebirth.
My friend Finn Voldtofte died last night. He was well known in the world cafe community as well as in communities of practice in Europe looking at collective intellegence. He was an early designer of the Art of Hosting and the flow game.
Finn was with us here on Bowen Island in November at a gathering we held looking at conscious evolution. He was sick while he was here, and upon returning home he discovered that he had pnuemonia and leukemia. Back in Denmark, doctors attempted to treat both, but they were unable to handle his infections in a way that allowed the treatment of his cancer.
He died with the most amazing grace and with a community of people around the world holding to his request to let him do his work to be free. I have never seen anyone die like Finn did; even from a distance his dying touched us very deeply and was a profound reminder of the power of practice and liberation and how one strong and courageous heart can touch and transform many.
And so I offerthis image of a sun behind a fir tree I shot last year and this song, that is about the choices we have to step into the new and deep world, whatever it may be. We sang this song for our closing at our gathering in November, and it feels as if Finn embodies this sentiment unlike any man I have ever met.
One stormy spring day
As I rambled at the Cape
And gazed out to the ocean
Where the seals sport and play.
From the sea foam and spray
There arose a fair maid
As she stepped on the rocky shore
To me she did say:Oh the old world is dying, and the new is yet to come.
Oh the old world is dying, and the new is yet to come.Her gaze met my eye
And she began to cry
And her keening stilled the south wind
In the far distant sky
Said she “Sir, you stand
Firmly rooted on this land
I appeal to your true heart
Will you give me your hand?”For the old world is dying, and the new is yet to come
For the old world is dying, and the new is yet to comeThe wind died away
And the sea foam and the spray
Took back the fair maiden
At the end of the day
In a grove of old fir
I felt my heart a-stir
To respond to her calling
And devote my life to herFor the old world is dying, and the new is yet to come
For the old world is dying, and the new is yet to come
This is a time of year for rebirth in the northern hemisphere. And so I wish peace at the end of the transformation for Finn, his children and his partner Tina and all who are deeply touched by the stories and examples of new birth, hope and light that permeate the cultures of northern peoples at mid-winter.
Here is a post with five good methods for using the web to harvest collective intellegence. These may seem geeky to some but they are excellent source materials, and they have their correlates in the analog world:
1) Be The Hub of A Hard To Recreate Data Source – This is a classic Web 2.0 concept and success here often devolves to being the first entry with an above average implementation. Examples include Wikipedia, eBay, and others which are almost entirely the sum of the content their users contribute. And far from being a market short on remaining space, it’s lack of imagination that’s often the limiting factor for new players. There is so much more terrific software like digg and del.icio.us waiting to be created. So don’t wait until it’s perfect, get your collective intelligence technique out there that creates a user base virtually on its own from the innate usefulness of its data. Just be careful and avoid crowded niches, like peer production news.
2) Seek Collective Intelligence Out – This is the Google approach. There is an endless supply of existing information waiting out there on the Web to be analyzed, derived, and leveraged. In other words, you can be smart and use what already exists instead of waiting for it to be contributed. For example, Google uses hyperlink analysis to determine the relevance of a given page and builds its own database of content which it then shares through its search engine. Not only does this approach completely avoid a dependency on the ongoing kindness of strangers it also lets you build a very big content base from the outset. This ultimately has interesting intellectual property implications, as I’ve discussed before.
3) Trigger Large-Scale Network Effects – This is what Katrinalist and CivicSpace did and many others have done. This is arguably harder to do than either of the methods above but it can be great in the right circumstance. With one billion connected users on the Web, the potential network effects are theoretically almost limitless. Smaller examples can be found in things like the Million Dollar Pixel Page. That’s not to say that network effects don’t cut both ways and are probably not very repeatable, but when they happen, they can happen big.
4) Provide A Folksonomy – Self-organization by your users can be a potent force to allow the content on your site or social software to be used in a way that more befits your community. It’s the law of unintended uses again, something Web 2.0 design patterns strongly encourage. Allow users to tag the data they contribute or find and then make those tags available to others so they can discover and access things in dynamically evolving categorization schemes. Use real-time feedback to display tag clouds of the most popular tags and data; you’ll be amazed at how much better your software works. It worked for Flickr and del.icio.us and it’ll probably work for you too.
Monica Nissen, George Por, Ria Baeck and I have been in some conversations about harvesting lately. When Monica and I were together at the Art of Hosting in Colorado last month we had three incredible conversations about harvest. Naturally we harvested from them and I have just spent some time making some deeper meaning of these notes.
I have made all of these notes at my flickr site. When you visit these links, view them in order and be sure to read the notes and annotations on the photo page. Most of the photos are pictures of my journal, where I was recording my thoughts as we went along. Click on the photos to view the notes.
Conversation 1
We began with our first conversation about harvesting, by seeing harvest as a cycle:
Conversation 2
In the second conversation, I started explaining to Monica the difference between folksonomy and taxonomy and how the two might work together to create meaning. This was based on a conversation I had with George:
From there, Monica and I wondered about the simple hobbit tools of harvesting including the most basic kind of cycling and iteration:
That prompted a powerful learning about what happens when we see harvest in an evolutionary context, when well designed feedback loops create great depth and meaning and transcendance:
Conversation 3
Seeking to understand more about the patterns we were seeing, we co-convened a session on harvesting during the Open Space and we collaborated on the recording. Monica focused on deep questions and I focused on further articulating the cyclical nature of deep harvest:
I have walked away from these conversation with a deep and lively question: What if the Art of Hosting was actually the Art of Harvesting?
Why is this important? I think it matters that harvest, good harvest, moves organizations and communities forward, links leadership and action to conversation and makes the best use of the wisdom that is gathered from meetings. If you have ever wondered about meetings that seem not to go anywhere, this inquiry into harvesting, sensemaking and iterative action holds the key to avoiding those kinds of situations. It’s not enough just to have good process and a good facilitator – the results of the work must also be alive in the organization. That’s where we are going with this.
More on action systems, but this time from a poet, Anais Nin:
And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.
That describes shift perfectly…when the status quo becomes more painful than the move.
[tags]anais nin, transformation[/tags]
Photo by Ernie*
In the last couple of weeks I have been in deep and important conversations about the work of facilitating change in the world. I am just back from another Art of Hosting gathering, this time in Boulder, Colorado and, among the many many things that were on my mind there, the subject of talk and action came up.
This was especially a good time to have this conversation as this particular Art of Hosting brought together many deep practitioners of both the Art of Hosting approach to facilitating change and the U-process approach to action and systemic change. One of the conversations I had related to solving really tough problems and I had a deep insight in that discussion.
I think first of all that there is a false dichotomy between talk and action. To be more precise I should say that there is a symbiotic relationship between talk and action. We can act any way we choose, and that is just fine, but when we want to take action that is wise, we need to be in conversation with others. We may also be in conversation with context as well, which looks like a literature review, a market study, an environmental scan and so on. Regardless, wisdom follows from being with the insights of others. Wise action is what we do after we have talked well together.
The question now is, what role does wise action have in solving tough problems? It seems to me that every system that responds to something has an action system within it. The action system is what the system or community uses to move on any particular need. And so, in Canada we have a legal system that creates action to resolve disputes between parties. We have a food system that delivers food to our stores. We have a health care system to care for us when we are sick. Within these three systems, there is a discrete action system and there is a lot of conversation. In the legal system conversation and action are raised to high and almost ritualistic arts. The formal conversation of a courtroom is so far beyond regular conversation that one actually has to hire a specialist to engage in it. And judgements, court orders and sentences are the mechanisms by which change takes place. Various bodies enforce these judgements so that there is accountability in the system.
Similarly, the food system and the health care system have conversational forums, meetings and so on in which wisdom and strategy is discerned, and there are trucks and doctors to do the work.
The problem is that neither of these three systems contains an action system that can reduce crime, prevent malnutrition or lower patient wait times. In other words thare are problems that are too big for the curent action system of any given community, society, or world. These problems become known as “wicked problems” or intractable problems, and they are often met with much despair.
When we are faced with these problems, we need to ask ourselves what to do. Do we use the existing systems, even in novel recombination, to try to tackle the biggest problems? Or perhaps is the biggest problem the capacity of the action system itself?
This is an intriguing idea to me. This is what I jotted down this morning in an email to some of my mates about this:
If we take the biggest, toughest and most intractable problem of any community we see immediately that the reason it is so is clearly that the community does not have the ability to deal with it. Water quality is an issue only in places where the community action system has been unable to deal with it. That might be because the community action system is not big enough to address it from a systemic basis, or that the leadership capacity is not strong enough or the collective container is not robust enough, or any combination. Ultimately the biggest problem for any community is: what do we need to do to get our collective power and action working on our toughest problems so that they are no longer our toughest problems?
I wrote a short note on the plane coming home from Denver, and it relates to how absolutely critical harvest is, in terms of focusing our eyes on the ways in which any conversation or meeting might affect a community’s action system. This is an attempt to caputre a simple form of the pitfalls of a false action/talk dichotomy and the necessity for learning, reflection and inquiry in a system.
“If we are wanting stuff to get done by any system, the first question is an appreciative inquiry into how things usually get done in the system so that we know what we are harvesting intoand we understand what forms of harvest will best serve the actions we want to take as a result of any conversation.
But what do we do when the system itself is not up to the task of taking action on a large problem? In that case, the inquiry has to find a way to get the system to act on itself to create the conditions and change necessary for it to become powerful enough to move into action on the intractable problem. This is difficult because it requires “bootstrapping” the system to see itself and then teach itself to be bigger and more powerful.”
I don’t know how to do this. But I feel deeply that THIS is the challenge. We can solve global warming IF we figure out how the world community action system can develop the capacity to address the problem. If we don’t develop that capacity, we won’t solve the problem. We can break it into more manageable bits and pieces that fit what we can already do, but global warming is an emergent phenomenon and it needs an emergent response. So what is the biggest problem? Not global warming…it is us…the biggest problem is the inability of our existing systems to address it. And to me, daunting as it is, that seems like work we can actually do togather.
So that is where I am currently, as a facilitator of deep conversation, interested in how we can connect inquiry, talk, harvest and action to find and use the power we need to make to big changes our world needs.
Your thoughts? What seems especially interesting about this take on wicked problems?
[tags]wicked problems[/tags]