I’ve been facilitating groups for as long as I can remember, going back probably 20 years to high school when I ran both informal and organized youth groups with my peers. It has probably been about twelve or thirteen years ago that I started to actually pay attention to what I was doing. But only in the last five or six years, as I have been facilitating full time, have I noticed a deepening in my practice.
Work as practice. And by practice I mean something akin to a spiritual practice, whereby one undertakes a life of value and meaning through living in a particular way. When I feel my facilitation practice deepening, I notice that what I do is becoming more and more aligned with who I am.
I am starting to see just how important that is in the work I do with groups. When I was first starting out, I used to collect “tools” for working with groups. I had what amounted to a cookbook of ideas for working through different processes. I got some success in simply following the instructions and helping the group get to where they wanted to go. For most groups, and perhaps even a lot of facilitators, this is enough. It certainly served my work for a number of years.
The thing that changed that, and caused me to deepen my practice, was noticing what happened when things went wrong. Occasionally groups strayed far from the expectation I had for them and when the movie departs from the script, the facilitator’s REAL work begins. In these situations What I noticed was my own anxiety and panic about being in the unfolding chaos. I had very little idea what to do, and on a couple of occasions, things just went very wrong.
In reflecting on these experiences I realized what I was lacking was chaordic confidence, a term I appropriated from my friend Myriam Laberge. Chaordic confidence describes the ability to stay in chaos and trust that order will emerge. It’s a subtle art, but it is essential to working with groups who are themselves confronting chaos. If you can stay in the belief that order will emerge from what Sam Kaner calls “The Groan Zone” then the group has something to hitch its horse to, so to speak. But if you are married to your tools, and things go off the rails, you feel like a fish out of water, and you flop around unable to deal with the uncertainty around you. I’ve seen it happen – we probably all have – and it’s not pretty.
Developing chaordic confidence is more than acquiring more tools. It is about integrating an approach to life and work that is anchored in a a set of principles and values that serves our clients. For me these values include believing in the wisdom of the group, trusting that chaos produces higher levels of order and seeing conflict as passion that can be harnessed in the service of progress.
I began looking at some of the tools and processes and approaches I was using and started to realize that the things that worked for me and that brought a better experience to my clients, were processes rooted in the same values that I try to live. This weblog,tagged as “living in open space” is largely about that journey to live and work with the principles of Open space Technology – principles that amount to creating a practice of invitation. Living a life of invitation is a blast.
And there is more. My repetoire of approaches is expanding into a full range of what Toke Paludan Moeller calls “hosting practices.” And as I adopt and work with things like the world cafe and appreciative inquiry, I realize that the values and principles underlying those processes feel authentic to me. When I use those approaches to working with groups, my clients are getting ME, and not just a set of tools. I try to bring my whole self to this work now, with a large dose of chaordic confidence rooted in principles and values that link what I do with who I am. Doing and Being meet in the board room or the retreat centre.
We facilitators don’t talk much about this stuff, but I think it actually preoccupies a lot of our time and thinking. My own preparation for group involves many hours of design and reflection on process and principles so that I can go to work offering the highest level of service to the people with whom I am working. And for me, this means reflecting on what is core to my life and work.
So this is a long winded way of offering some insight into facilitation practice, perhaps mostly for those who are new to this path and who are realizing, as I am, that there is a life time of learning about oneself involved in this work. So as a service to those who might be interested in developing this deeper connection between life lived and tools used, I offer a set of links to principles underlying the processes I work with (and some I don’t work with!) in groups and communities. I offer these up both as a guide to group work and as a compendium of principles and teachings about living. See what you think…
Principles of process and life
- Open Space Technology
- Appreciative Inquiry
- Dialogue
- Circle
- World Cafe
- Dynamic Facilitation
- Chaordic principles
- Four fold way
My recipe book is changing. It’s no longer about tools for group work, but is instead a collection of teachings about living a true and good life of service to heart and community.
Lifting this right from Adam Kahane’s book Solving Tough Problems:
We get stuck by holding on tightly to our opinions and plans and identities and truths. But when we relax and are present and open up our minds and hearts and wills, we get unstuck and we unstick the world around us. I have learned that the more open I am – the more authentic I am to the way things are and could be, around me and inside me; the less attached I am to way things ought to be – the more effective I am in helping to bring forth new realities. And the more I work in this way, the more present and alive I feel. As I have learned to lower my defenses and open myself up, I have become increasingly able to help better futures be born.”
Before I picked up this book, I had been feeling the same way. Sitting with mates in the Art of Hosting learning last month attuned my senses to my facilitation practice such that I was thinking exactly the same things. And some serendipitous connections that have emerged since then with Adam Kahane have strengthened that commitment to openness and receptivity. At some I think, every facilitator hits this realization. It has taken me close to 15 years to really sink into this new reality.
And the journey continues…
Today Dave Pollard reprints a recent speech by Bill Moyers in which he implores the world to use its heart to see what is unfolding around us. Moyers ends the speech thusly:
On the heath Lear asks Gloucester: ‘How do you see the world?” And Gloucester, who is blind, answers: “I see it feelingly.'”I see it feelingly.The news is not good these days. I can tell you, though, that as a journalist, I know the news is never the end of the story. The news can be the truth that sets us free – not only to feel but to fight for the future we want. And the will to fight is the antidote to despair, the cure for cynicism, and the answer to those faces looking back at me from those photographs on my desk. What we need to match the science of human health is what the ancient Israelites called ‘hocma’ – the science of the heart…the capacity to see, to feel, and then to act as if the future depended on you.
This capacity to see from the heart lies at the core of what it means to sense the emerging future. And seeing from the heart means sensing the patterns of our emergent future in the grains of sand that are our present, right now, right here.
Johnnie Moore put it nicely yesterday when he asked “is your future in your present?”
In talking with Sonny Diabo last week, I learned that recovering this capacity to see may well be the one emerging Aboriginal leadership capacity that distinguishes 21st century leaders from those who have gone before. The utter domination of scientific materialism (along with the empirical measurement craze of the last couple of centuries) has relegated this ancient skill to the bargain basement bin of divination and idealism. The result has been a civilization where we shut off our human responses to the world and trust our senses only if they are confirmed by some mediated third party
Seeing the future in the present consists of two parts I think. It first means “seeing feelingly” or apprehending the truth of the world as it appears in front of us. All of the forces and the obstacles and the obfuscations that stand between our eyes and what is really happening. Seeing with the heart is the only way through this mess, to truly sense what is upon us.
Second, the capacity for seeing involves what Sonny describes as “getting my foot in the door.” In other words, there is a subtle ability to discern opportunity in all of the mess of the world. Sonny’s work these days consists of being and Elder to several processes across Canada that are purporting to make a difference for First Nations people. Among his two pet projects are Aboriginal Head Start, and long term care. He decided to throw his commitment into these projects because being born and dying are our deepest connections with the spirit world and the experiences of the first and last years of life are the most important for defining what it means to be Aboriginal. He sees this clearly, and sees the processes he is working on like doors that are opened a crack. He sees those cracks as potential, which he can help realize by supporting them as an Elder. And for him, once he has sensed this “”rightness” he sticks his foot in the door and does not let it go. For to simply witness these opportunities coming and going is not his game. He is there to extract the most he can for Aboriginal people. There is no decision to be made – he simply stays in the knowledge and belief that holding space and keeping it open allows the potential he sees to become manifest for everyone.
At the Art of Hosting workshop last week, my dear friend Toke Paludan Moller had a realization that he shared with us. It is that at every moment we are together as humans, collaborating, creating and enjoying ourselves, we are embodying something of the future we want to see. In our very act of being with one another, we are saying “this is how it should be.” Toke asked the question “what if the way we are together is the future?”
Questions like that force the eyes and heart open to seeing the world feelingly, in a way that allows us to see where we are and to seize the future contained in the Now, to seed it and grow it.
With thanks to new friends met through the Art of Hosting this week:
With regard to external factors, I don’t envision any other single factor like friendship with admirable people as doing so much for a monk in training, who has not attained the heart’s goal but remains intent on the unsurpassed safety from bondage. A monk who is a friend with admirable people abandons what is unskillful and develops what is skillful.
My friend Toke Paludan Moller gave me a huge gift at the Practice of Peace conference. He issued a challenge and an invitation to work at a deep, deep level. Since I heard him speak these words, my work has changed measurably.
After the conference was over I asked if he could remember what he said and asked him if he could write it down. He did his best to put the ideas in an email, which I have recast as the poem that it is.
it is time!the training time is over
for those of us who can hear the call
of the heart and the timesmy real soul work
has begun on the next level
for me at leastcourage is
to do what calls me
but I may be afraidwe need to work together
in a very deep sense
to open and hold spaces
fields
spheres of energy
in which our
and other people’s
transformation can occurnone of us can do it alone
the warriors of joy are gathering
to find each other
to train together
to do some good work
from the heart with no attachment
and throw it
in the riverno religion, no cult, no politics
just flow with life itself as it
unfolds in the now…what is my Work?
what is our Work?