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Category Archives "Art of Harvesting"

Upcoming training in complexity, hosting, and other things

March 15, 2023 By Chris Corrigan Art of Harvesting, Art of Hosting, Complexity, Evaluation, Facilitation, Featured, Learning

Working with Complexity Inside and Out

We are getting excited about our Complexity Inside and Out program which starts on April 13 and runs to June 15, every Thursday in the afternoon for the Pacific timezone, early evening in the Eastern time zone and late evening in western Europe. The course will cover:

  • Characteristics of complexity and foundation practices for working with them
  • Identifying and working with patterns
  • Working with constraints to shift sticky situations and unsolvable problems
  • Complexity-based tools for shifting inner systems (limiting beliefs, fears other mental gymnastics that keep us locked in unhelpful patterns)
  • Evaluation and participatory narrative inquiry
  • Using the Cynefin framework for decision making

…and more. This program will serve you well if you are a facilitator working with groups in complex situations, a leader, a community worker, a strategist, a researcher, or a teacher. Or just a human who is curious about how the world works and is developing a practice for working with it.

We have some great folks coming into the cohort from around North America including people working on racial equity in public health and people responsible for quality and change in a province-wide child and family services system. The conversation and practice opportunities will be rich. Come and learn together! Come with a team and we’ll give you a discount!

You can register here. Drop me an email if you want more information.

The Art of Hosting

Our annual west coast Art of Hosting is taking shape for the fall and we are hoping to return it to Bowen Island. The team of Caitlin Frost, Kris Archie, Kelly Foxcroft-Poirier and I are looking forward to welcoming you back here. Get on the waitlist now, as space is limited and tends to fill quickly. We’ll announce the dates soon. Sign up here.

Other training from friends

I have many great colleagues out in the world doing cool stuff. here’s a listing of some other upcoming learning opportunities

March 18

The global Art of Hosting practitioner community has a full 24-hour day of events that will be happening online. I’ll be participating and you should come too. It’s free. Check it out here.

March 30

My colleague Amanda Fenton, who is one of the best I know of in using online tools for harvesting is offering a two-hour introduction to the current state of online harvesting tools. This is not to be missed if you want to level up your harvesting game.

June 2

Amande will be joining Michelle Laurie for Engaging Beyond Words (in BC, Canada or online option, it’s a hybrid offering). The focus is on using visuals to help increase understanding and learning; retain information.

July 13-14

Michelle will be leading her annual Graphic Facilitation intensive in Rossland, BC, Canada. If you want to increase engagement at your meetings, help plan with people in a collaborative way, be more creative and generally help people make sense of complex ideas, and see the bigger picture, this hands-on workshop does this!

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Updates and some shares

November 18, 2022 By Chris Corrigan Art of Harvesting, Art of Hosting, Being, Complexity, Facilitation, Featured, Football, Music

It’s been a fair few interesting weeks. A heavy work schedule with some important in person facilitations, combined with steady online work and teaching and an extended family health emergency is stretching our resources around here. So here’s a little news.

Social media rethink

On the social media front I’m still active on Twitter, and just waiting to see what happens there. But I have also opened a Mastodon account and I like it better. Twitter was created in an era where the speed and interaction and brevity of text messaging met blogging. Mastodon feels much more like blogging in that we all have accounts that hosted in different places and you can follow each other. it’s like Twitter meets blogging plus an RSS feed. Consider your friends’ Mastodon accounts as mini blogs rather than twitter accounts. At its best, Twitter is great for banter and conversation and has a feel of a transparent text conversation. But it’s under the control of a single unstable genius at the moment and demonstrating why we should not trust critical infrastructure to single individuals or companies. Musk is messing with Twitter as if someone got hold of the power grid and decided to create a whole new type of power generation by firing all the hydro dam technicians and trying to find nuclear scientists to keep the old system going and also get a new one up and running right away.

Twitter was robust. Robust things fail catastrophically. Musk is in danger of taking the compancecy dive into chaos from which return is neight guaranteed nor cheap.

So just stay here by subscribing to this blog’s RSS feed or subscribing by email over there on the right sidebar, or add me at Mastodon @chriscorrigan@mastdn.ca. I’m still on Facebook and LinkedIn but I don’t interact much in those places.

What I’m doing besides work

I might start sharing some different content here, and probably will do so as well at Mastodon too, so in addition to posts here on complexity and facilitation and working with groups, you might start seeing some stuff relating to other passions I am interested in. That includes building Canada’s first ever supporter owned semi-pro soccer team, TSS Rovers, who won a men’s championship in our fourth season and are on our way to play pro-teams in Canada’s national championship for the Voyageur’s Cup. If you are in Canada you can buy a share here and be a part of history. Our teams play in the third level of men’s soccer in Canada and the highest level of women’s soccer.

You may know I am a long time amateur musician and I sing and play liturgical music, folks songs, Irish music and popular music and I have started expanding my guitar chops by studying and learning jazz guitar over the past few years. That has married two passions – jazz and guitar – that I have kept separate for most of my life because the thought of getting them together was overwhelming. But I’m having the time of my life playing this music. Enjoy what I am enjoying. Here’s a Canadian guitarist I am studying, Reg Schwager and legendary bassist Don Thompson playing Everything Happens To Me.

So those are a couple of things that might seem to pop up here out of the blue.

Some cool stuff to share

Finally, I continue to read and earn about my professional craft and lately I have come across some hight quality recourses that I HAVE to share with you all:

  • A snapshot of REOS’s scenario planning methodology recently used in Australia and Aotearoa to address future wildfire issues. With thanks to my mate Geoff Brown, a member of that team. It’s so good I’ve added it to the Facilitation Resources page.
  • A toolkit for starting up communities of practice from my friend Nancy White, who is just the best there is at this stuff.
  • A reader-focussed report assessment tool from Fresh Spectrum that will help you keep your audience in mind so that the reports you are writing get used. This is a great harvesting tool.
  • A nice six step process for strategic planning from my Aussie Art of Hosting mates at the Jeder Institute.
  • A for you theory-heads, a paper by Albert Linderman on Sense-making Methodologies and Ethnography published at the Spryng.io website. I’ve started in on some of Dervin’s work on this. It’s heavy going in a good way.

So there you go. What have you been up to?

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Very basic story gathering

February 16, 2021 By Chris Corrigan Art of Harvesting, Art of Hosting, Complexity, Evaluation, Facilitation, Featured, Stories 5 Comments

For much of the past few years my facilitation and evaluation practice has been steadily merging together. When I FINALLY came across Cynthia’ Kurtz’s body of work, Participatory Narrative Inquiry a few years ago, I felt simultaneously validated and challenged. Validated in that the participatory facilitation work I have been doing since I stumbled on Open Space Technology in 1995 met the complexity work I have been in since 2005 and the developmental evaluation work I’ve been doing for the past ten years. Challenged in that it opened up new streams for my practice, and that has been gratifying.

Nowadays I regularly do story gathering as a part of all my projects. I use online tools like NarraFirma, Spryng or Sensemaker and sometimes pen and paper approaches. In a future blog post perhaps I’ll name some of the projects we’ve been doing with these tools and how they have contributed to our work.

Today in a conversation about getting started with stories, someone asked about how to get a bunch of perspectives from throughout to company on a new phase in a company’s evolution. I responded with a simple approach to PNI. You can use this to get started with a group.

  1. You want to begin by collecting stories, not running a workshop where everyone tells you what they think are the issues. That approach tends to get everyone prepared to advocate for their own position. So try this simple approach. Do a little questionnaire, using Google Forms for example. Ask participants to “share a story of something that happened lately that made you think: ‘we need to address this issue…'” Get everyone in the organization to enter one story, a few sentences. On the form then ask them a) how common do you think this is in our organization and b) what is one thing we could do to address that issue?
  2. Now you have a collection of grounded stories and a bunch of material you can use to host some more interesting strategic sessions. Convene some meetings and give people the stories to look at, maybe separated into common and rare, and have them look at the material and work together to create ways of addressing the issues.
  3. There are many things you can do with these stories, but the principle is “Use the harvest to convene the conversation.” From that the conversation can produce a harvest of things to try to address the issues you discover.

The advantage of this is that everyone’s voice gets in the mix, and everyone has a chance to interpret their own stories and then interpret what other people’s stories might mean. This generates massive engagement.

I really appreciate Cynthia’s clear writing on this and offer you this quote from work as a heuristic in your own planning and design:

In my experience, the greater the degree of participation the stronger the positive impact of any project that involves people and aims to improve some situation faced by those people. I have also noticed that some forms of participation are easier to manage than others. So I generally encourage people planning projects to think about taking one more step up the staircase of participation, wherever they find themselves now; but I order the steps so as to make the transition more feasible in practice.

If you are asking people to tell you stories, why not ask them what their stories mean?
If you already do that, why not ask people what the stories other people told mean?
If you already do that, why not ask people to build something with their stories? Why not ask them what that means?
If you already do that, why not ask people if they can see any trends in the stories that have been told?
If you already do that, why not ask people to design interventions based on the stories they have told and heard?
Then, why not ask people to help you plan new projects?

And so on. As you step up, keep watching your project to see if increasing participation is making it better. If it stops making the project better (for the people you are doing the project to help), stop increasing the participation. Wherever you find yourself is participatory enough. For now.

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A framework for planning a harvest

May 6, 2020 By Chris Corrigan Art of Harvesting, Chaordic design, Collaboration, Complexity, Design, Evaluation, Facilitation, Featured 4 Comments

I love working with frameworks, of all kinds. Templates, canvases, questions, story spines…all the different kinds of ways of bringing a little form to confusion. As a person who specializes in complex facilitation, using a good framework is the wise application of constraints to a participatory process. It’s hard to get it right – sometimes I offer frameworks that are too tight and don’t allow for any creativity, and sometimes they are too open and don’t help us to focus. But when you are able to offer a group just the right degree of constraint balanced by just the right degree of openness, the magic of self-organization and emergence takes over and groups learn and discover new things together.

Today I was on a coaching call with some clients and they were talking about a long term process that had a lot of technical steps but needed good relationships to be sustainable. It was possible for them just to do the required tasks and kick relationships to the curb, but they also knew that doing so would make the work harder, riskier, and over the long term, less sustainable.

To help out I offered them an old framework that I have been using more frequently with clients. This is based on the integral framework of Ken Wilber. I like it not because I love Integral Theory – I don’t – but because it offers an open frame with just enough container that it allows for focus and still inspires insight into “things we haven’t thought about.” It helps us to see. I wrote about using this one late last year, but here’s a cleaner version of the tool.

Basically the way you use this is in the design process of a gathering. The framework assumes that every conversation, interaction or process will produce outputs and results in all four of these quadrants. If you are not intentional about naming these things, you run the risk of over-focusing on one particular quadrant (usually from the tangible side of the framework). It is entirely possible to do good quality work as a group and destroy group cohesion, trust, and individual commitment. So I have found that supporting a planning team to name outputs in all the quadrants helps them to focus on choosing tools and processes that will be conscious of the effect of their work on the intangibles.

Time after time, using this tool creates interesting conversations about what we want to happen, what is possible and what we need to do differently to get results that are far more holistic and sustainable over time. As you use this tool you will discover questions that work to elicit ideas in each quadrant, and you will build up your eye for spotting where folks are missing a big part of their planning.

Give it a whirl in your process design conversation and see how it changes your practice and your group’s design. Leave a comment to tell me a little about your experience.

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We’re not planning a meeting, we’re planning a harvest.

December 3, 2019 By Chris Corrigan Art of Harvesting, Chaordic design, Design, Facilitation, Featured, First Nations

One of my mantras that helps keep me focused when I’m designing a process is “I’m not planning a meeting, I’m planning a harvest.” This helps me focus on need and purpose and helps me choose or create processes that make good use of our time together.

Facilitators can be guilty of the sin of falling in love with their methods and tools. Especially when we learn a new thing, we are desperate to try it out, sharing our zeal for this fresh thing we’ve discovered. In my own experience, many times that results in the meeting being about my needs and not the needs of the group. If I design a session based solely on the method – even if it is ostensibly in services of outcomes – I can find myself suffering from intentional unawareness and missing what the group wants or needs.

Because I am a process geek and love my tools and methods, I have found it necessary to disrupt the tendency to suggest a structure before fully fleshing out what is needed. This is why I organized the planning tool I use, the chaordic stepping stones, in a way that saves final decisions about structure until the very end of the planning process.

While it is essential to start the design with need and purpose, equally important is having a strong sense of the outputs, or the harvest of a process. In participatory work, outputs are not merely the tangible record and artifacts of the meeting. They are also intangible. Another design principle I use is “leave more community than you found” which demands that whatever we are doing, we build relationships and social connections in a group as much as possible and at the very least do no harm to social relationships. Building relationships is essential if the outputs of group work are to be sustained after the meeting is over.

Keeping these principles straight is aided by this handy framework I helped develop years ago, inspired by Ken Wilber’s integral theory. It recognizes that every meeting produces outputs that are both tangible and intangible, as well as individual and collective.

Drawing by Avril Orloff, from our Beehive Productions course on
Harvesting and Collective Sensemaking

Tangible collective outputs include meeting artifacts, such as data, reports, visible shared purpose, decisions action plans, structure and organization, and records of the event. Intangible collective outputs include social relationships, collective learning, and social cohesion.

Tangible individual outputs can be skills, personal takeaways, a clear personal workplan, or a knowledge of one’s role and responsibilities. Intangible individual outputs can include belonging, encouragement, clarity of purpose, enjoyment, and a sense of purpose.

All facilitators spend time working on the tangible collective outputs of a meeting, but sometimes we give the other three quadrants short shrift. If we don’t pay attention to these things, especially the intangible outputs, we can often create good artifacts but at the expense of relationships or trust. How many times have you been a part of the process where the facilitator delivered on the work, but everyone felt worse afterwards? Harvesting needs to be reciprocal, not extractive.

I use this framework by asking my clients to choose two or three desired outputs in each quadrant. These are things we want to happen as a result of the meeting and they become constraints for choosing our tools and designing a flow for the process.

Recently I helped design a meeting process for the First Nations Technology Council to invite First Nations social development managers to come together and work on an investment strategy to improve the use of technology in their work of providing income assistance to individuals in their communities. It would be easy to make this an extractive consultation, but my client was clear that we needed to build community between these people, encourage learning and peer coaching and ensure that going forward the work was supported and stewarded by the participants themselves..

When I came on to the project, we had a good draft agenda that was tailored towards getting information from the participants to include in an investment strategy being prepared for the federal government. But in checking against the intended intangible outputs, we realized that the process was too dependant on the facilitator and presentations from the front of the room. We made some significant changes to build more community, more peer support, and more ownership of the work. These included:

  • Changing an environmental scan to a world cafe in which participants shared their stories about their work and the way they were able to provide services in spite of the technological challenges they faced.
  • Moving from a sterile user profile process to a peer process in which participants interviewed each other on the steps that each manager goes through in meeting, processing and reporting on income assistance. We made a process timeline and participants coded their work to show where they used technology, where frustration existed in the system and where the process was bottlenecked. These became key points for the investment strategy.
  • Instead of the FNTC writing the strategy themselves, each of the five consultations will appoint two participants to be a part of a sense-making group whose job is to review the work of the entire process and design the investment strategy alongside the Technology Council. This group of ten will convene to produce the final product, and hopefully deliver it to Ottawa, preserving the voice of participants in the work.

The meeting took participants by surprise and many were thrilled to be engaged in a participatory way and have their knowledge honoured. Because these people don’t often get a chance to meeting others in the same job, they were hungry for network building and sharing solutions with each other. Supporting this community will be an important part of the work going forward.

Focusing on the harvest in all of its aspects helps to create a set of enabling constraints that helps me to be a better process designer and provide a better overall experience for participants. Give the tool a try and let me know how it changes your practice.

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