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Another Cynefin teaching game for the online environment

May 13, 2022 By Complexity, Featured, Leadership, Learning, Organization 6 Comments

For about the past ten years or so I’ve been playing with various ways to teach Cynefin to groups. In every instance I start with some kind of experiential exercise to help people notice that there are different kinds of problems and situations that require us to act in different kinds of ways.

I have a couple of posts on different p[hysical exercises you can do with groups when you are face to face, and they are documented here and here. My little obsession with gamifying Cynefin led to being invited to contribute a chapter on this process in the Cynefin book as well.

Working on-line the past few years, I’ve tried a few exercises as well. The other day in teaching the framework I went through these instructions. (Number four I borrowed from Ciaran Camman.)

  1. Find something in your space that you can operate or solve so easily that a child could do it. When you find it think about how you might even automate it.
  2. Next, find something in your space that, if it failed, you would have to call in an expert to fix it for you. Notice how that is similar or different from the previous item.
  3. Now find something in your space that, if it failed, it would be a disaster and whatever you had planned for the day would go out the window, becasue you would have to deal with it. If it did fail, what’s the very first thing you would do?
  4. Finally, find something in your space that you are using for a different purpose other than the one it was intended for. If you were to give it a new name to reflect it’s new function, what would you call it?

Of course the first thing corresponds to the Clear domain in Cynefin where everything is simple and obvious and automation is possible. The second thing is complicated,and requires expertise and analysis to fix. The third thing is chaotic and requires the establishment of immediate action to get a handle on the situation. And the fourth thing is Complex and is an example of exaptive practice and how that changes the identity of a thing to the point where it’s possible that you won’t even recognize it anymore. When I taught this the other day, I referenced a 5 centimeter thick History of Ireland that I used for years as a monitor stand. When I went to lend that book to someone I couldn’t find it, despite that fact that I had been looking at it for YEARS.

i like teaching Cynfin as a framework that helps us to know how to make decisions and act. In the online world it’s often hard to study action in embodied ways, as we are so static and disconnected. But this seemed to do the trick and the participants in the course really got it.

Oh and just a note, I generally do the Complexity exercise last, because when I teach Cynefin, I am usually doing so as an introduction to complexity and so I leave us on the complex domain so we can talk about that more. This is also how I first had Cynefin presented to me – through Dave Snowden’s classing “How to Organize a Children’s Party” in which he actually starts with Chaos.

Wet weather and the non-duality of water

May 12, 2022 By Being, Bowen, Featured, Poetry, Practice

This morning the wind and rain continue here in the islands of the south coast of British Columbia. It has been a wet fall and winter – perhaps the wettest since the time of the Flood stories – and this is the coldest May we’ve had for a long time, which brings its own hazards. It’s all down to an extended La Nina event that pipes cool water into the north Pacific and keeps the air masses cold and turbulent, resulting in reliable patterns of convection, instability and therefore precipitation and windy weather weather.

I live in a very rainy part of the world, and so to really love living here, one has to love the rain. This morning as I took my coffee to sit by the sea, I was struck by just how immersed I was in water. The sea of course, which bathes the shoreline and brings all kind of nutrients into our inlet. The creek beside me, channelling the rain from the mountain into the bay, delivering different nutrients back to the shore line. The rain that was falling into my coffee cup, spattering against my hood. And my breath, precipitating in small clouds that echoed their larger cousins across the channel, covering the mountains on the mainland. An entire symphony of sound all played on the same instrument.

For me, actually, water is my favourite image of God. If you are a spiritual or religious person, your engagement with the Divine is of course fraught with reductionist peril. As Lao Tzu wrote in the very first line of a book about the Tao, “The Tao that can be spoken is not the eternal Tao.” It’s a disclaimer. He says, “look, everything I am about to write here isn’t the things I am actually writing about, so take that under advisement.” One must be very cautious talking about images of God, the Creator, the Divine. Every name severly limits your experience of that which you are trying to talk about. Whatever name or image you have is like trying to watch Barcelona FC play through a tiny keyhole, in the outside door of the Camp Nou.

And yet, the image that works best for me is “water.” It brings life, and it can sweep it away. It can induce terror and soothe the soul. One can go for a hair raising boat trip from which you barely escape alive and then heal yourself with a soothing cup of tea and a bath. Water also has a characteristic of non-duality which gives it an important characteristic as it relates to my spiritual practice. As our atmosphere is made of water vapour, and so are we, it is true to say that “I am in the water and the water is in me.”

To end, here is a poem by William Stafford that I used in our fifth Complexity from the Inside Out course this morning, borrowed from a blog post by my buddy Tenneson. It points towards this non-dual whole I am talking about.

Being a Person
William Stafford

Be a person here. Stand by the river, invoke
the owls. Invoke winter, then spring.
Let any season that wants to come here make its own
call. After that sound goes away, wait.

A slow bubble rises through the earth
and begins to include sky, stars, all space,
even the outracing, expanding thought.
Come back and hear the little sound again.

Suddenly this dream you are having matches
everyone’s dream, and the result is the world.
If a different call came there wouldn’t be any
world, or you, or the river, or the owls calling.

How you stand here is important. How you
listen for the next things to happen. How you breathe.

What is your theory of stability?

May 11, 2022 By Complexity, Design, Emergence, Evaluation, Featured One Comment

Yesterday was spent working with my friend and colleague Ciaran Camman yesterday on a design for a workshop on evaluation in complexity. We had the utter joy of being able to be together, having a high bandwidth human experience, which enabled us to really dive into some interesting existential questions after which we were famished and so we retreated to Kulinarya Filipino Eatery for dinner, feasting on Crispy Binagoongan and Batil Patong.

The food was great and as usual our conversation wandered all over the place and at some point – possibly when we were standing outside a small rehearsal space listening through an open window to a jazz combo swinging nicely inside, the thought came to me: “forget about your theory of change…what is your theory of stability?”

It occurred to us that in the non-profit and philanthropic world, we are constantly asked for a theory of change which is intended to explain how our intervention will change things for the better. There is a trap in this of course, that these theories are often linear and predictive, which is the antithesis of complexity as a theory of change, and in fact, in most cases the only answer to the question “Please describe your theory of change?” should rightly be “complexity.” I even wrote a post about that once which should serve as a companion to this one.

Interestingly however, I have never heard anyone ask “What is your theory of stability?” and that strikes me as a fundamental question to address fs one is to be making change, especially in a complex system. For instance, if you are looking at a set of unhealthy patterns in a system, like racial discrimination or persistent and chronic poverty or disparate health outcomes among different populations, it strikes me as really important that you talk about WHY you think those situations are stable over time. What is your theory about what keeps them in place? This is important because what you believe about how to create stability will affect HOW to design and act to create new stability. And that can be fraught with category errors.

To me this is where the work around constraints really hits home. And so to recap, typically I introduce this work with folks as:

  • Connections. Links between agents in a context
  • Exchanges. What flow across the connections between agents and how it flows.
  • Attractors. The forces in a system that inspire or influence patterns of behaviour
  • Boundaries. The forces that create a context or a container for behaviour

When we spot stable patterns in a system, we can look at the constraints that are keeping them in place and try changing one or more to see what kinds of results we get. That is the essence of complexity as a theory of change. But what is the mechanism used to create stability?

Cynefin is helpful here as it describes different types of systems and different kinds of ways to both make change AND to stabilize things. So here is a Cynefin framework with the constraints and action language rephrased to help us think through a theory of stability for a project:

As always, knowing which domain you are working in will help you think about how the problem you are working on is constrained. From there, I think it’s worth asking “How do you think the stability in this situation is functioning?” It is very important to note that if you are indeed working in complexity, you need to avoid taking action to disrupt and stabilize the system as if you are working in the complicated domain. Is that situation really be held together by someone who is controlling things and pulling the strings?

The question is not “What is the root cause of the fentanyl crisis?” but rather “What is maintaining the stability of the fentanyl crisis? And how?” One could be tempted to answer something like “someone is controlling the drug supply, or is actively preventing us from making that supply safer.” In complexity, your theory of stability is as much a hypothesis as your theory of change, and it seems crucially important that we begin change initiatives by also questioning whether we have the stability mechanisms right. In a complex and emergent context it is highly unlikely that the emergent phenomena that we are trying to change are produced by a single actor doing a single thing. And yet, I recognognize the seduction of that thinking, which critically influences the action I will take.

So that’s important for starting, but a theory of stability is alos critical for understanding how any positive work done in the initiative will be sustained. Funding cycles, for example, are powerful periodic attractors for change making meaning that they often dictate the time frame in which a problem needs to be solved and they alos dictate the pace and cadence of the work to solve it. They also dictate the stability strategy.

Many foundations are happy to fund a community group that is aiming to double literacy rates in vulnerable communities and will support a set of interventions to do so. But when the goal is hit, the work doesn’t end, and who is willing to invest in a stability strategy that is also complex? High literacy rates are maintained in some places not because there is a well funded literacy program. Literacy is an emergent outcome of privilege and wealth, among other constraints, that help maintain a stable pattern of high degrees of literacy. There are certainly deeper and less visible constraints that enable concentrations of wealth and privilege including historical policy choices that limit access to housing finances, like redlining certain neighbourhood and people to restrict their access to credit.

So when you find practices that support increased literacy rates, what are the constraints that you can work with to enable the continued emergence of these outcomes? And what happens if, after the intervention funding ends, the needle starts turning downward again?

So I’m just thinking out loud here but the takeaway from this post is this:

  • Think about your theory of change
  • Think about what domain your work lies in.
  • Look at the patterns you are trying to change and ask why they are stable to begin with.
  • Test ideas to shift these patterns AND test your ideas about stability.
  • Consider changing not only the conditions of the system you are working with, but also changing the ways by which beneficial patterns are stabilized and maintained.

Thoughts?

An interview on the Tao of Holding Space

May 10, 2022 By Facilitation, Featured, First Nations, Open Space One Comment

Years ago I wrote a little book called the Tao of Holding Space which was an interpretation of the Tao te Ching as applied to Open Space Technology and the facilitation of other participatory practices.

Annick Corriveau is an Open Space Facilitator and she interviewed me a couple of months ago about my nearly 30 year history with Open Space Technology and the origins of this little book. She has a series of interviews with OST practitioners that are well worth checking out.

You can download the book for free from the Internet Archive in English or in Chinese or be in touch directly to purchase a copy of the published version that my friend Mark Busse championed.

Noticing what has stopped

May 9, 2022 By Being, Bowen, Featured 4 Comments

A red breasted nuthatch sitting on a tree trunk.

One of the birds that lives on our island and can be heard almost year round is the red-breasted nuthatch. These little birds call out with a soft “meep-meep-meep’ and spend most of their time upside down on trees trucks and seed cones. Around here they are common all year round.

Except this year. I haven’t heard a nuthatch for months. On the back of a record wet autumn and winter with some record cold spells and a persistent Lan Niña effect keeping the ocean cool, I wonder what is going on. Red-breasted nuthatches are ubiquitous in our forest and now they are silent. I don’t know why. I’m a bit worried actually.

As I was out this morning listening for one, it occured to me that it isn’t easy to spot what is not there, and what has stopped happening. It’s easy to be seduced by the presence of the Townsend Warblers who have been singing in the morning for the last few weeks. But to notice things that aren’t there, you need to have a more deeply embedded sense of place, have lived through multiple repetitions and iterations and know the rhythms to be able to see what isn’t there and what has stopped. I’m not sure I can even remember the last time I heard a nuthatch.

As a consultant coming in to work with organizations and communities I have to remind myself that what I see in front of me isn’t the whole story. People often ask questions like “Who isn’t here?” and “What aren’t we doing?” but I can’t remember every asking, “What has stopped happening, or hasn’t happened in a while that surprises or concerns you?” I’ll have to start.

There is much that is unseen, much that has stopped. Am I talking to the people who are embedded enough in the context to notice that? Are we entranced by the latest creative initiative such that we don’t know when certain things stopped happening. In healthy organizations, does anyone remember when the painful interactions stopped? Does anyone remember why?

In a world that is transient with attention and rootedness in place, we lose the capacity to notice what is strangely absent. Make sure you work with people who can tell you both what is present and what is absent. We are losing many things that are important. Can we notice when they stopped and why?