The four of us on the Art of Hosting Beyond the Basics team are all global stewards of the international Art of Hosting community of practice. We have all attended or hosted at least two of the global stewards gatherings and we have been deeply involved in the creation and growth of the Art of Hosting community over the past decade.
As such, the Art of Hosting is our lineage. It’s where we met. It’s the most important community of practice in our lives and it continues to shape our work. And Beyond the Basics is very much rooted in the Art of Hosting.
A couple of weeks ago in Minnesota while we were preparing our teachings I saw clearly how we were extending what we know about the Art of Hosting. It’s not just that Beyond the Basics focuses more on how the practice of participatory leadership extends past meeting facilitation into longer term and broader strategic initiatives. It’s that our work builds upon the Four Fold Practice of the Art of Hosting the simple pattern that lies at the heart of this approach to facilitation, leadership and community work.
The four fold practice was the first pattern that gave rise to the Art of Hosting. It is simply an observation that great conversations happen when people are present, when they participate, when they are hosted well and when they co-create something. Some of the originators of the Art of Hosting, people like Toke Moeller, Monica Nissen and Jan Hein Nielsen began asking the question, what if these patterns became practices? And in that moment the decades long inquiry that is the Art of Hosting was born.
Our Beyond the Basics offering refers to these practices, but only now have I seen what we are doing. Toke has always called the four fold practice “The Basics” and I have no need to creat new basics. But I can see now how deeply rooted we are in extending and deepening them.
Be present. For all hosts, personal practice is essential. Whatever you can do to bring yourself to be present with a group serves the group. In the Beyond the Basics offering, Caitlin is a deep practitioner of The Work of Byron Katie which is a powerful personal practice that we all use to get at what keeps us stuck, to address what we are afraid of, and to help us become resilient and quality hosts of uncertainty, complexity and confusion. The first clarity we need to address is our own, and we do that with the Work.
Participate. It is impossible to be a part of a participatory process without participating. And it is impossible to affect a complex system from the outside. Understanding how systems works helps us to be more effective participants in the strategic work we are called on to lead and host. Using theory from the science and sociology of complex adaptive systems creates a more powerful way to see and understand and leverage people’s participation in their own work. through teaching Cynefin and working with harvesting methods that are sense-making based, we extend the practice of participation to move beyond the acts of listening, speaking and learning and into the realms of sensing, interpreting and decision making.
Be a host, so everyone can make a contribution. Tim’s work with his Collaborative Advantage model extends this practice of hosting beyond the methods that for the core of the Art of Hosting practice. While we are deep practitioners of World Cafe, Circle, Pro-Action Cafe and Open Space, we know these methods alone are not enough to host large scale strategic change work. We need a framework to understand the levels of transformation that need to be hosted and the key design pieces (such as power, results and capacity) that need to be addressed so long term change can continue to be hosted from within systems and organizations.
Co-create. It is one thing to say “just work together” and quite another thing to do it when our communities and organizations are soaked in differences. Where power, privilege, race, economic opportunity and all kinds of other differences are at play we need a set of practices that can bring us to deeply transformative shared work. Tuesday has been developing this framework for many years now and it is taking form in a way that has fundamentally changed my own approach to co-creation. Moving to a place of shared work is taking co-creation beyond the basic level of just doing things together.
In our AoH Beyond the Basics offering we are addressing this extension of our lineage with teachings and reflective practice that help participants to dive more deeply into the four fold practice. You don’t have to have come nto an Art of Hosting to understand or work with what we are sharing, but if this framework makes sense to you, the three days we spend togther will help challenge and deepen your practice in these areas.
We would love to have you join us this July in Leicester, UK or in October in Kingston Ontario.
I was back at St. Aidan’s United Church in Victoria yesterday, hosting another conversation in their continued evolution into their next shape. Last December we worked together to explore four possible scenarios that were being proposed for the congregation. In the past few months they have been working on implementing one of these scenarios – the one which featured a plan to develop a Spiritual Learning Centre. Yesterday was a short strategic conversation called to explore the shape of what that Centre could be and how it will change life at the church.
A couple of good blog posts in my feed this morning that provoked some thinking. These quotes reminded me how much evaluation and planning is directed towards goals, targets and patterns that cause us to look for data that supports what we want to see rather than learning what the data is telling us about what’s really going on. These helped me to reflect on a conversation I had with a client yesterday, where we designed a process for dealing with this.
Later this spring, Gervase Bushe and Bob Marshak will be publishing a new text on Dialogic Organizational Development. It is a book that is a mix of theory and mpractice, written by both academics and practitioners. I contributed a chapter on holding containers.
There are several events happening in the next few months in connection with the launch of what we hope will become the standard text in a new field. This includes a full day pre-session before the Academy of Management conference in Vancouver in August
Here is what Gervase sent along this morning:
Bob Marshak and I are hosting a conference on Dialogic OD in August in Vancouver. Bringing together an international cast of experts who have all contributed to the soon be released Dialogic Organization Development: The Theory and Practice of Transformational Change(Berrett-Koehler, May 2015), this should be an outstanding day of colleagueship and learning for anyone interested in transformational change in organizations. Conference brochure attached and at: http://www.dialogicod.net/DOD_Conference.pdf
Please pass it on to anyone in your network you think would like to know about it. Note that Ed Schein’s opening address will be by video.
If this is the first you are hearing about Dialogic OD, you can learn more about it and the book at www.dialogicod.net
For consultants, a good short overview is http://www.gervasebushe.ca/practicing.pdf
For managers, a good short overview is http://www.dialogicod.net/ATC.pdf
For academics, a good scholarly over is http://www.gervasebushe.ca/mindset.pdf
We certainly hope you will be able to join us at the Academy of Management in Vancouver this summer. Failing that, keep an eye out for the book this spring.
Regular readers will know that I’ve been thinking a lot about evaluation for many years now. I am not an evaluator, but almost every project I am involved in contains some element of evaluation. Sometimes this evaluation is well done, well thought through and effective and other times (the worst of times, more often than you think) the well thought through evaluation plan crumbles in the face of the HIPPO – the Highest Paid Person’s Opinion. So how do we really know what is going on?
When I stumbled across Michael Quinn Patton’s work in Developmental Evaluation, a whole bunch of new doors opened up to me. I was able to see the crude boundaries of traditional evaluation methods very clearly and was able to see that most of the work I do in the world – facilitating strategic conversations – was actually a core practice of developmental evaluation. Crudely put, traditional “merit and worth” evaluation methods work well when you have a knowable and ordered system where the actual execution can be evaluated against a set of ideal causes that lead to an ideal state. Did we build the bridge? Does it work according to the specifications of the project? Was it a good use of money? All of that can be evaluated summatively.
In the unordered systems where complexity and emergence is at play, summative evaluation cannot work at all. The problem with complex systems is that you cannot know what set of actions will lead to the result you need to get to, so evaluating efforts against an ideal state is impossible. Well, it’s POSSIBLE, but what happens is that the evaluator brings her judgements to the situation. Complex problems (or more precisely, emergent problems generated from complex systems) cannot be solved, per se. While it is possible to build a bridge, it is not possible to create a violence free society. Violent societies are emergent.
So that’s the back story. Last December I went to London to do a deep dive into how the Cynefin framework and Cognitive Edge’s work in general can inform a more sophisticated practice of developmental evaluation. After a few months of thinking about it and being in conversation with several Cognitive Edge practitioners including Ray MacNeil in Nova Scotia, I think that my problem is that that term “evaluation” can’t actually make the jump to understanding action in complex systems. Ray and I agreed that Quinn Patton’s work on Developmental Evaluation is a great departure point to inviting people to leave behind what they usually think of as evaluation and to enter into the capacities that are needed in complexity. These capacities include addressing problems obliquely rather than head on, making small safe to fail experiments, undertaking action to better understand the system rather than to effect a change, practicing true adaptive leadership which means practicing anticipatory awareness and not predictive planning, working with patterns and sense-making as you go rather than rules and accountabilities, and so on.
Last night a little twitter exchange between myself, Viv McWaters and Dave Snowden based on Dave’s recent post compelled me to explore this a bit further. What grabbed me was especially this line: “The minute we evaluate, assess, judge, interpret or whatever we start to reduce what we scan. The more we can hold open a description the more we scan, the more possibility of seeing novel solutions or interesting features.”
What is needed in this practice is monitoring. You need to monitor the system in all kinds of different ways and monitor yourself, because in a complex system you are part of it. Monitoring is a fine art, and requires us to pay attention to story, patterns, finely grained events and simple numbers that are used to measure things rather than to be targets. Monitoring temperatures helps us to understand climate change, but we don’t use temperatures as targets. Nor should we equate large scale climate change with fine grained indicators like temperature.
Action in complex systems is a never ending art of responding to the changing context. This requires us to be adopting more sophisticated monitoring tools and using individual and distributed cognition to make enough sense of things to move, all the while watching what happens when you do move. It is possible to understand retrospectively what you have done, and that is fine as long as you don’t confuse what you learn by doing that with the urge to turn it into a strategic plan going forward.
What role can “evaluation” have when your learning about the past cannot be applied to the future?
For technical problems in ordered systems, evaluation is of course important and correct. Expert judgement is required to build safe bridges, to fix broken water mains, to do the books, audit banks and get food to those who need it. But in complex systems – economies, families, communities and democracies, I’m beginning to think that we need to stop using the word evaluation and really start adopting new language like monitoring and sense-making.