In the last couple of weeks I have been in deep and important conversations about the work of facilitating change in the world. I am just back from another Art of Hosting gathering, this time in Boulder, Colorado and, among the many many things that were on my mind there, the subject of talk and action came up.
This was especially a good time to have this conversation as this particular Art of Hosting brought together many deep practitioners of both the Art of Hosting approach to facilitating change and the U-process approach to action and systemic change. One of the conversations I had related to solving really tough problems and I had a deep insight in that discussion.
I think first of all that there is a false dichotomy between talk and action. To be more precise I should say that there is a symbiotic relationship between talk and action. We can act any way we choose, and that is just fine, but when we want to take action that is wise, we need to be in conversation with others. We may also be in conversation with context as well, which looks like a literature review, a market study, an environmental scan and so on. Regardless, wisdom follows from being with the insights of others. Wise action is what we do after we have talked well together.
The question now is, what role does wise action have in solving tough problems? It seems to me that every system that responds to something has an action system within it. The action system is what the system or community uses to move on any particular need. And so, in Canada we have a legal system that creates action to resolve disputes between parties. We have a food system that delivers food to our stores. We have a health care system to care for us when we are sick. Within these three systems, there is a discrete action system and there is a lot of conversation. In the legal system conversation and action are raised to high and almost ritualistic arts. The formal conversation of a courtroom is so far beyond regular conversation that one actually has to hire a specialist to engage in it. And judgements, court orders and sentences are the mechanisms by which change takes place. Various bodies enforce these judgements so that there is accountability in the system.
Similarly, the food system and the health care system have conversational forums, meetings and so on in which wisdom and strategy is discerned, and there are trucks and doctors to do the work.
The problem is that neither of these three systems contains an action system that can reduce crime, prevent malnutrition or lower patient wait times. In other words thare are problems that are too big for the curent action system of any given community, society, or world. These problems become known as “wicked problems” or intractable problems, and they are often met with much despair.
When we are faced with these problems, we need to ask ourselves what to do. Do we use the existing systems, even in novel recombination, to try to tackle the biggest problems? Or perhaps is the biggest problem the capacity of the action system itself?
This is an intriguing idea to me. This is what I jotted down this morning in an email to some of my mates about this:
If we take the biggest, toughest and most intractable problem of any community we see immediately that the reason it is so is clearly that the community does not have the ability to deal with it. Water quality is an issue only in places where the community action system has been unable to deal with it. That might be because the community action system is not big enough to address it from a systemic basis, or that the leadership capacity is not strong enough or the collective container is not robust enough, or any combination. Ultimately the biggest problem for any community is: what do we need to do to get our collective power and action working on our toughest problems so that they are no longer our toughest problems?
I wrote a short note on the plane coming home from Denver, and it relates to how absolutely critical harvest is, in terms of focusing our eyes on the ways in which any conversation or meeting might affect a community’s action system. This is an attempt to caputre a simple form of the pitfalls of a false action/talk dichotomy and the necessity for learning, reflection and inquiry in a system.
“If we are wanting stuff to get done by any system, the first question is an appreciative inquiry into how things usually get done in the system so that we know what we are harvesting intoand we understand what forms of harvest will best serve the actions we want to take as a result of any conversation.
But what do we do when the system itself is not up to the task of taking action on a large problem? In that case, the inquiry has to find a way to get the system to act on itself to create the conditions and change necessary for it to become powerful enough to move into action on the intractable problem. This is difficult because it requires “bootstrapping” the system to see itself and then teach itself to be bigger and more powerful.”
I don’t know how to do this. But I feel deeply that THIS is the challenge. We can solve global warming IF we figure out how the world community action system can develop the capacity to address the problem. If we don’t develop that capacity, we won’t solve the problem. We can break it into more manageable bits and pieces that fit what we can already do, but global warming is an emergent phenomenon and it needs an emergent response. So what is the biggest problem? Not global warming…it is us…the biggest problem is the inability of our existing systems to address it. And to me, daunting as it is, that seems like work we can actually do togather.
So that is where I am currently, as a facilitator of deep conversation, interested in how we can connect inquiry, talk, harvest and action to find and use the power we need to make to big changes our world needs.
Your thoughts? What seems especially interesting about this take on wicked problems?
[tags]wicked problems[/tags]
One of the key skills in deliberative dialogue is figuring out what we are, together. This is often called “co-sensing” or “feeling into the collective field.” There are many ways to talk about but the practice is on the one hand tricky and subtle, and on the other, blazingly obvious.
In general, in North America and especially among groups of people that are actively engaged in questions about co-sening the collective field, a speech pattern I have notcied goes something like this:
- I feel that we need to…
- My thoughts are that we should…
- I just throw this out there for consideration…
- I’m not sure but I think we…
In other words, oin our efforts to discern the collective, we very often start with a non-definitive statement about our personal relation to what might be held collectively. Very often these kinds of statements serve to keep us stuck in individual perspectives. What we end up talking about is our own perspectives on things. Instead of sensing into the whole, we are negotiating with the parts. There is no emergent sense of what we have between us.
Last week, I was working with some ha’wilh (chiefs) from the Nuu-Chah-Nulth nations of the west coast of Vancouver Island. (We were in this building). Although this was a somewhat standard government consultation meeting, these ha-wiilh are quite practiced in traditional arts of deliberation. Much of the conversation during the day conformed to the above pattern, but at one point, for about a half an hour, there was a deep deliberative tone that came over the meeting. We were talking about a government policy that is aimed at protecting wild salmon, an absolutely essential animal to Nuu-Chah-Nulth communities.
When talk about the policy, the pace of the conversation slowed down and the ha’wilh entered this pattern:
- We need to support this policy. I support it.
- We have to find a way to involve the province in this. Here’s who I know on this.
- Logging in our watersheds affects these fish and our communities are affected as well. What can we do about that?
The essence of this pattern is that one waits for something to be so obvious that a dclarative statement about “we,” “us” or “our” begs to be stated. And once it is stated, it is supported with a statement about how “I” relate to that whole.
This produces a number of profound shifts in a field, and very quickly. First, it slows everything down. It is not possible to rush to conclusions about what is in the collective field. Second, it builds conidence and accountability into the speech acts. It is very, very difficult to say “we need to support this” if you are uncertain of whether we do or not. This shift takes us from random individual thoughts and speculations into a space where we need to think carefully, sense outside of our own inner voice and speak clearly what is in the middle.
This is a very abstract notion, but anyone who has driven a car or ridden a bike in traffic knows what I am talking about. When we are driving our cars together, we are actually creating traffic. Traffic is the emergent phenomenon, the thing that we can only do together. In order to create traffic that serves us, we need to be constantly sensing the field of the road. This involves figuring out what other drivers are doing, noticing the flow and engaging safely but confidently. You need to both claim space and leave space to drive safely. Anyone who offers something into the field that is too focused on the individual disturbs the field significantly. They drive like road hogs, dangerous, not fully connected to the field around them.
So the teaching of the ha’wilh is very straightforward for any form of deliberation and co-sening: quickly go to the “we.”
[tags]co-sensing, deliberation[/tags]
Photo by Wam Mosely
This week I was in a gathering with 16 friends about the nature of hosting new organizational structures that arise from the hosting practices that seek to move groups to new levels of consciousness and collaboration. The gathering was essentially four days long, and at the end of second last day I had an interesting conversation with my friends Peggy Holman and George Por about the art of harvesting. “Harvesting” is usually thought of as a way of telling the historical story of a gathering, and as a metaphor it has some value in terms of expanding the idea beyond the forms of minutes, notes or summaries. In the Art of Hosting community we are currently looking at how to broaden this activity.
George and Peggy and I looked at what this starting pattern said about the processes of harvesting, including teasing apart the word itself. We started by teasing apart the basic pattern of harvest and noticed that it lives in three modes: time, media and speech acts. We immediately asked the question what would harvesting looked like if we fully harvested from these modes, to wit:
- Time modes of the past present and future. We are practiced at harvesting from what has happened, but what does it mean to harvest in the moment, and to harvest from the future? The World Cafe process lights up the practice of harvesting in the present, as we capture and map nuggets of insight. The work of the Presencing community might have some insight into how we might harvest from the future, through a process of sensing and presencing.
- Media modes include the typical text modes that we use to harvest (reports and web sites, for example) but increasingly I am personally using audio and visual representations in my own harvesting work and this week I worked with Thomas Arthur who, as a performing artist and in relationship with Ashley Cooper, is harvesting from our gathering using video to capture the patterns of how we were together. Graphic facilitation is a method that combines hosting and harvest in the present, and the commission of music, dance and other movement is a mode of harvest that, although it is strange to Western cultures, is very alive in traditional cultures. Here on the west coast of North America events are harvested through song and dance and the song and dance live to “tell the story” of an event. In the Ojibway territories of Canada, they used birch bark scrolls and petroglyphs, “abstract” wampum belts and rock paintings of images and shapes to harvest. Traditional cultures know that the full story of something cannot be told simply with language and so the harvest often lives in what western cultures might call abstract art. It is precisely this abstraction that allows for the richness of the harvest to live.
- Speech act modes are all about the way the harvest is communicated. Typically harvest takes the shape of “telling the story” and so remains in the monological mode. Harvesting can also take the form of inquiry where the harvest is a question and invitation to engage. In both modes support is needed for understanding to arise, so in a telling mode, one must have a good communications infrastructure to get the story out and understood, In an inquiry mode, one also needs a way to support the harvest of an event. Harvesting through inquiry sets up a reflective learning process with the world at large and so it demands an open, inviting and deep listening infrastructure to further the work of the gathering that produced the harvest.
- Levels of what is happening which implies that there is more going on in any given gathering than simply what can be captured in a set of notes. Levels might include, the level of work, the level of process, the level of underlying patterns.
I got really excited about these, for when you combine these modes together (in the moment video making, having children in a gathering tell the story of the future, producing a series of audio recordings that ask questions) the art of harvesting becomes liberating and alive. A menu pattern emerges in which you might select harvesting strategies to both serve the purpose of the gathering and stretch it to harvest the underlying patterns of the gathering which make for learning conversations about HOW we meet as well as what is done in any given meeting.
There are many other dynamics that might emerge from this thinking on harvesting, including how we might harvest both individually and collectively or in combination, and harvesting from an inner perspective along with an objective perspective, which leads us to an integral model of harvest.
We also spoke of how technology, taxonomy and folksonomy might conspire to extract patterns of meaning from our artifacts of conversation through “knowledge gardening“, which is work that has been alive in George’s life for many decades.
As we spoke I found that our conversation became inspiring and emergent. We initially began informally in three chairs at the end of a long day of meeting, and we moved to have dinner together in the room in which we had held a World Cafe earlier in the day. The markers and paper were still on this table, like a huge “back of a napkin” which just begged scrawl. I started mind mapping our conversation which led us to explore many branches of what was possible and still keep the emerging whole in front of us. I was so excited by what we were learning together that I found myself “sparking” for many hours afterwards. There was a breathless feeling to our talk which became so strong that we actually felt it must be in the field of the after dinner conversation among others too. We called for a late night circle with others to harvest from the conversations that happened at the end of the day. What we discovered was that the pattern of inspiration was alive in the natural cafe of dinnertime and much of what was harvested by all and then understood collectively provided the fodder we needed to integrate our experiences of two days and lead us towards a place where day three could be convergent and about the implications of our work in the world together.
And so in the spirit of inquiry about harvesting, what do you think? What is alive in you about this story? Where does it lead you?
[tags]George Por, Peggy Holman[/tags]
From whiskey river
Only to a magician is the world forever fluid,
infinitely mutable and eternally new.
Only he knows the secret of change.
Only he knows truly that all things are crouched in eagerness
to become something else
and it is from this universal tension
that he draws his power.
Here are a number of bits and pieces that have been waiting around for ages to get posted:
- Donella Meadows on being a global citizen and dancing with systems. From Bill Harris at Making Sense with Facilitated Systems.
- Getting Started with Action Learning, also from Bill.
- Dave Pollard on indigenous capacities for learning and discovery:
The word indigenous* means ‘born into and part of’, and by inference ‘inseparably connected to’. We are all, I think, indigenous at birth, born into the Earth-organism and connected in a profound and primal way to all life on the planet, even if we are born in the sterile confines of an ‘antiseptic’ hospital. But we are quickly indoctrinated into the civilized conceit of human separateness, and that conceptual separateness is reinforced by a physical separateness until, soon enough, we forget that we are a part of a constituency greater and deeper than family or state. Conception thus becomes our reality.
My most important moments of learning and discovery have occurred in those rare moments when I’ve been able to briefly shake that illusion of separateness, and re-become indigenous, liberated, part of the real world.
- More Dave, on what we can learn from aphids:
If I’m correct, then the aphid I’m looking at right now does think and feel. She wonders. She is curious. She experiences the profound joy of living, and the commensurate desire to go on living. She enjoys the company of and communication with others. She is driven to learn and gets satisfaction from doing so. She experiences emotional grief and/or physical pain at being lost, separated, witnessing the death of a fellow creature, or being stepped on. She cares about all the life she can fathom, and as long as she lives she fathoms more, and passes along more knowledge, and more reason to care, in her DNA. That is why she is here.
- Na’Cha’uaht on Indians and oil:
One of the most basic and fundamental Nuu-chah-nulth principles is embodied in the phrase, “Hish’ukish Tsa’walk” (Everything is one/connected). A full comprehension of this principle teaches us that we cannot support unsustainable development. We cannot support an industry that would threaten our watersheds with complete devastation. We cannont gladly shake the hands of corporations who use proxy governments (US, UK etc.) to wage wars all over the world, killing other Indigenous people. We cannot make the best of an inevitable corporate imposition by selling ourselves for a few jobs and money. We cannot accept this inevitability.
- Squashed Philosophers, a redux of the major thinkers that underpin Western thought.
- Getting out of confusion through conversation by Nadine Tanner:
Conversation can help move us out of the discomfort of confusion. Inquiry opens a space for meaningful conversation. It makes your intangible confusion visible to others so you can begin to build a more complete understanding.
So, next time you’re confused try staying with it for a while. Share it with others. Start conversations. Connect the otherwise unconnected dots
- Patti on following desire lines:
When faced with a bird’s eye view of my own desire lines, measuring in quick paces the decisions I’ve made or not made, do I allow them to become the real path, or do I put up a concrete barrier to redirect myself back to the “official” road? And what is that process of creating our own path? What feelings does it entail, engender, cause?
As Finch said,
“Sometimes, following unknown paths, we find ourselves in a maze of growth, in failing light, unsure where we are, flailing through jungles of stiff, impenetrable shrubs and sharp briars in deceptively benign-looking woods. All at once we realize we are lost, unable to retrace our steps. Then, suddenly, we come out onto a paved highway, far from where we thought we were, feeling a gratefulness and a relief we are ashamed to acknowledge.
But sometimes, just sometimes, we come upon a new and unexpected clearing, a magical place unanticipated in our daily thoughts or even our dreams; and when we do, we are so amazed that we cease even to wonder whether we will be able to find our way back home, or, perchance, whether this might in fact be our new home.”
- Lisa Heft’s collection of papers on Open Space Technology
- Kevin Harris’s musings on community leadership, with links to an interesting paper.