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Author Archives "Chris Corrigan"

Reflections on the Four Fold Practice of the Art of Hosting

January 1, 2020 By Chris Corrigan Art of Hosting, Facilitation, Featured, Open Space 3 Comments

To begin the new year, I’m offering here a series of posts on the core practice of the Art of Hosting, the Four-Fold Practice. Since 2003, the Art of Hosting community has been my primary learning and practice community as I have learned and grown my facilitation and leadership practice. Central to that community is the four-fold practice, a simple framework that describes both what the actual Art of Hosting is and what it does.

Part one today describes a bit of my own journey that brought me into contact with this community. Over the next few days, I’ll share a bit more about the practice as well including its origins and my current thinking on its application in both facilitation and leadership.

Part one: just what I needed

I began my journey as a facilitator back in the early 1990s as I ran meetings for the non-profit I worked for, the National Association of Friendship Centres. Across Canada, more than 100 Friendship Centres provide services, cultural programming, and care for urban indigenous communities. Beginning in 1948, it is one of the oldest indigenous community development movements in Canada and has become a powerful force for change and social development.

Facilitation is a very important skill in the Friendship Centre movement because, as an organization that is devoted to community development and the elevation of urban indigenous voices in policymaking and social change, well-hosted meeting are an active part of the work of Friendship Centres. Friendship Centre staff, especially younger staff members, often find themselves in front of a flip chart, armed with markers, writing down ideas and helping groups make sense of the world. The Friendship Centre movement is an excellent training ground for participatory work. SO tat is where I began, in the national office, as a policy analyst, armed with a culture and community development-heavy degree in Native Studies from Trent University and a deep desire to help.

My first facilitation training came from Bruce Elijah, an Oneida Elder who was our Board Elder and spent many days at our office advising us, guiding us with prayer and good advice and making sure we were doing things “right.” One day in 1993, when I was about to go an host a very important meeting on family violence policy development, I asked him for some advice and he gave me an eagle feather to use as a talking piece and said “The Creator gave us two important gifts: circle and story. Use them.”

That was the full extent of my first facilitation training and I put it into practice right away, convening a meeting of Friendship Centre staff and Health Canada officials and researchers that resulted in the establishment of the national Aboriginal Family Violence Initiative. It was clear to me that these two gifts – circle and story – were the secrets to meetings in which participants themselves were in control and the content was uninfluenced by the facilitator. It reminded me that my only role was to be quiet, hold space and keep careful notes.

I think I had an inkling very early on that quality participatory work required something like meditation for personal preparation. It also always required a prayer or some way of deliberately entering the work, with a good heart and an aspiration towards kindness, listening and contributing one’s best thinking. I could see too that people were more engaged when everyone was given a chance to speak, when there was a good process held in place to enable the work and what, at the end of the day, what was created was created by all. I watched the Elders in our movement open meetings with prayers and hold us in ceremony for the duration. Bruce himself would begin Board meetings with a long Haudenosaunee Thanksgiving prayer, which sometimes lasted 20 minutes or more and acknowledged our dependence on things far greater than those on the agenda. We would sometimes smudge the room, to bring kindness and calm to the space. Sometimes we would sing together or someone would sing for us and after this extended beginning, we would start our meetings. The Elders would sit quietly with us, and intervene only if saw something that threatened the quality of the space in a negative way. They didn’t suppress dissent or disagreement, but they called people to account for their behaviours and invited a pause for everyone to remember the bigger teachings and get back to work.

Those were my first teachers in facilitation work: Bruce Elijah, Sylvia Maracle, Marge White, George Cook, William Commanda, Gisda’wa and many other Elders in communities across Canada who opened our meetings with prayers and guidance and who stayed present during the whole time. These names are well known across indigenous communities in Canada. When you are in a meeting hosted by them, you are in ceremony, plain and simple. They make no distinction between the two. When people are gathered to do work, it is a sacred moment with the potential for healing and significant change. One never knows the long term outcomes of an important meeting, so attention to the quality of the space is critical. In retrospect, I can remember the exact birth moments of significant things like the Aboriginal Head Start Program, the devolution of the Friendship Centre Program, the Aboriginal Family Violence Program, the Tsawassen Accord, and the BC First Nations Leadership Council among others. All were meetings that began in prayer, with that deep level of intention.

Mostly my job in these meetings was to design and run the process by which work got done, but it was always critical to do that in line with the quality of the space that Elders had created. I made many mistakes when my own ego or sense of self-importance trampled on what the elders had given us, and I paid for those moments with some embarrassing public scolding from Elders! These moments were some of the most important parts of my facilitation education – being called on the floor and corrected in front of groups of people, always directly, always with kindness, always with the intention of restoring and remaining in relationship.

In 1995 Caitlin and I decided on a whim to travel to Whistler, BC, for the International Association of Public Participation Practitioners conference (it was known as IAP3 back in those days). One of the sponsors of that gathering was BC Hydro, who had been using a large group facilitation method called “Open Space Technology” in their work. Chris Carter, who was working in change management with BC Hydro at the time, hosted the open space day alongside Anne Stadler and Angeles Arrien. In retrospect, that is quite a team, and it was a brilliant opening, which included some aspects of ceremony such as lighting a candle in the centre of the rings of concentric circles holding 400 of us in the Whistler Convention Centre. We were all offered a chance to call sessions and record the results of the sessions in a newsroom filled with a bank of 20 386 PCs running WordPerfect. After their opening, the conference exploded. Into dozens of topics and sessions – I led one on the role of storytelling in facilitation – and after I had witnessed a whole day of this I knew that there was a way to host large group meetings that ensured that the responsibility for the experience was owned by the participants.

For many years afterwards in my work with the BC Association of Friendship Centres and later, the Federal Treaty Negotiations Office and the BC Assembly of First Nations and Vancouver Aboriginal Child and Family Services, I used Open Space whenever I could. We ran meetings on economic development, firearms legislation, the implementation of Aboriginal title, family rights in the child welfare system, policy research conferences, youth network development, organizational change, governance, stakeholder consultations…you name it. If you were in a meeting with me in the early 2000s, you were probably in an Open Space.

Through my work with Open Space Technology, I met Harrison Owen, initially in 1997 at a one day course on self-organization and then later at a gathering in 2003 on Whidbey Island, where he was the key feature in a four-day conference called “The Practice of Peace” based on his little book of the same name. This gathering brought together folks from around the world working on peace and reconciliation as well as those of us who were working with Open Space and other large group methodologies. It was there that I met Toke Møller as well as Juanita Brown. At the conclusion of that conference, Toke and I found ourselves in a circle with a dozen or so other people, already tightly connected through relationships. We passed a talking piece amongst us discussing the question of what comes next following this conference. When it came to Toke who was sitting next to me, he spoke of the trainings he was starting to do around the Art of Hosting, and he said something like this, which I later asked him to rewrite as a poem:

It is Time

the training time is over
for those of us who can hear the call
of the heart and the times

my real soul work
has begun on the next level
for me at least

courage is
to do what calls me
but I may be afraid of

we need to work together
in a very deep sense
to open and hold spaces
fields


spheres of energy
in which our imagination
and other people’s
transformation can occur

none of us can do it alone

the warriors of joy are gathering
to find each other
to train together
to do some good work
from the heart with no attachment
and throw it
in the river

no religion, no cult, no politics
just flow with life itself as it
unfolds in the now…

what is my Work?
what is our Work?

And I said yes to that invitation.

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Working together

December 23, 2019 By Chris Corrigan Being, Collaboration

One of the core practices in the world of participatory leadership is working closely with others, and staying in relationship. I’ve sometimes said that my business model is friendship, and that feels truer than ever as I move into my fifties and find myself practicing more and more accompaniment and mentorship in my life and work. It has been an important metric for me to have more collaborators than clients in a given year. It is a further metric that I count many of my clients as collaborators and friends.

And so here is a list of the amazing people I have had a chance to work with in 2019. Read this like the acknowledgement pages in a book, full of gratitude and celebration.

First Caitlin Frost, my partner in life, love, and business. We are working more and more together as our children move into their adult years and we’re discovering lots of gifts in how our joint practice is growing. More to come next year, including a deep offering on complexity, sharing basically everything we know.

A year ago I declared 2019 my personal year of learning about evaluation and I got to do that alongside many close colleagues from the evaluation world. Thanks to Ciaran Camman, Trilby Smith, Jara Dean Coffey, Meaghan Sutton, Rita Fierro and Dominica McBride for guiding me on this journey.

The Art of Hosting is core to my practice and I spend a lot of time teaching the practice and stewarding the community. This year I was on teams in New Brunswick, Manitoulin Island, Chiba, Japan, Whitehorse, Yukon, Washington State, Texas, Bowen Island, BC and Tseshaat, BC. I worked with amazing folks on those teams: Samantha Slade, Amanda Hache, Lewis Muirhead, Jason Doiron, Julie Feltham, Joanna Brown, Shawni Beaulieu, Rose Moss, Kim Haxton, Kelly Poirier, Dawn Foxcroft, Teresa Posakony, Kris Archie, Amanda Fenton, and Tenneson Woolf.

The Japan crew gets a special call out, for hosting us for a month in Japan over five workshops, including two Art of Hostings, a complexity workshop, a dialogic OD workshop and a limiting beliefs workshop. We had an amazing time in Japan and were hosted by the hardest working group of people I’ve ever met. Thanks to Yurie Makihara, Aiko Kakehashi, Kumiko Kigawa, Kiyoichiro Sorimachi, Cheiko Azuma, Maiko Iseda, Kayo Fujiwara, So Yoshida, Kazu Nakamura and Mokoto Nagaishi. That’s “the band” who rocked and rolled across Chiba, Tokyo, Nagoya and Hokkaido and I know there were many more in support of our work together.

There were others that made it possible for me to offer workshops in Europe and online. My partners here are the women at Bring on the Zoo in the Netherlands: Lily Martens, Helen Kuyper, and Caroline Rennie and my dear friends at Beehive Productions, Amy Lenzo and Rowen Simonsen.

There are folks in my life who make things easier by drawing and laying out materials in sessions or in preparation. Graphic recorders Sam Bradd, Avril Orloff, Tiare Jung, Lisa Arora and Corinna Keeling are indispensable to our work, Marshall Watson and Anna Namshirin did some top rate design work for us this year, and Peter Czimmerman made a beautiful text to cloud conference tool.

This year we redesigned the Leadership 2020 program for the Federation of Community and Social Services of BC which meant getting another chance to work with our team of Caitlin, Kelly Poirier, and Annemarie Travers with guests like Wedlidi Speck, Bradley Dick, Ecko Aleck and Jennifer Charlesworth.

I want to extend some deep acknowledgements out to my learning partners, folks that I continue to have important conversations with over the years even though we aren’t necessarily working on things together. Shout outs to Bronagh Gallagher, Bhav Patel, Jenn Meilleur, Olive Dempsey, Lieven Calwaert, Sonja Blignault, Mark O’Sullivan, Ray McNeil and the Art of Hosting community of practice who continue to push my practice and help me grow. They join my own mentors Harrison Owen, Toke Møller, Monica Nissen, Dave Snowden and Glenda Eoyang in guiding my work

And finally, I’d like to acknowledge some of my clients, who have become or continue to be good friends over this year because we have been in some big work together. Khelsílem, Kris Archie, Rebecca Ataya, Phil Cass, Daniella Gunn-Deorge, Claudine Matlo, Mike Mearns, Siân Lewis, Jennifer Charlesworth, Trilby Smith, Kazu Nakamura, Lidia Kemeny, Meseret Taye, Barry Seymour, Ella Barrett, and Mary Letson are the best clients I could ever hope to work with. It is always an honour to serve the work they are doing – some of it super hard, and all of it deeply impactful for the people in their lives.

I’m humbled by this group of folks from all over. They represent an immense capacity for bringing good things to fruition in the world. They are brilliant, kind, funny, and generous and I count myself blessed to have them all in my life.

I’m Heading into a reflective few weeks now, and I may possibly spin out some blog posts as we go. Thank you for being along with me on the journey this year, commenting on what you read here and pointing me in interesting directions. I look forward to what emerges in 2020 and where our paths may intersect along the way.

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Every year, remembering when our dreams turned to icicles

December 5, 2019 By Chris Corrigan Being, Featured 2 Comments

It has been thirty years since 14 women were killed at the Ecole Polytechnique in Montreal, and every year I mark their passing here.

I’ve always associated this song with that event, and I’ve even asked Lynn Miles about it, and she has said to me, despite her introduction in the above video, “yeah, I guess it’s also about that.”

And let’s remember their names and what they were studying or working on that day because they were our peers and their deaths marked a whole generation of us.

  • Geneviève Bergeron, 21, was a second year scholarship student in civil engineering.
  • Hélène Colgan, 23, was in her final year of mechanical engineering and planned to take her Master’s degree.
  • Nathalie Croteau, 23, was in her final year of mechanical engineering.
  • Barbara Daigneault, 22, was in her final year of mechanical engineering and held a teaching assistantship.
  • Anne-Marie Edward, 21, was a first year student in chemical engineering.
  • Maud Haviernick, 29, was a second year student in engineering materials, a branch of metallurgy, and a graduate in environmental design.
  • Barbara Maria Klucznik, 31, was a second year nursing student.
  • Maryse Laganière, 25, worked in the budget department of the Polytechnique.
  • Maryse Leclair, 23, was a fourth year student in engineering materials.
  • Anne-Marie Lemay, 27, was a fourth year student in mechanical engineering.
  • Sonia Pelletier, 28, was to graduate the next day in mechanical engineering. She was awarded a degree posthumously.
  • Michèle Richard, 21, was a second year student in engineering materials.
  • Annie St-Arneault, 23, was a mechanical engineering student.
  • Annie Turcotte, 20, was a materials engineering student.

Take a moment, and listen to Lynn’s song, a piece that always reminds me of what we lost on December 6 1989 and what work we still have to do.

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We’re not planning a meeting, we’re planning a harvest.

December 3, 2019 By Chris Corrigan Art of Harvesting, Chaordic design, Design, Facilitation, Featured, First Nations

One of my mantras that helps keep me focused when I’m designing a process is “I’m not planning a meeting, I’m planning a harvest.” This helps me focus on need and purpose and helps me choose or create processes that make good use of our time together.

Facilitators can be guilty of the sin of falling in love with their methods and tools. Especially when we learn a new thing, we are desperate to try it out, sharing our zeal for this fresh thing we’ve discovered. In my own experience, many times that results in the meeting being about my needs and not the needs of the group. If I design a session based solely on the method – even if it is ostensibly in services of outcomes – I can find myself suffering from intentional unawareness and missing what the group wants or needs.

Because I am a process geek and love my tools and methods, I have found it necessary to disrupt the tendency to suggest a structure before fully fleshing out what is needed. This is why I organized the planning tool I use, the chaordic stepping stones, in a way that saves final decisions about structure until the very end of the planning process.

While it is essential to start the design with need and purpose, equally important is having a strong sense of the outputs, or the harvest of a process. In participatory work, outputs are not merely the tangible record and artifacts of the meeting. They are also intangible. Another design principle I use is “leave more community than you found” which demands that whatever we are doing, we build relationships and social connections in a group as much as possible and at the very least do no harm to social relationships. Building relationships is essential if the outputs of group work are to be sustained after the meeting is over.

Keeping these principles straight is aided by this handy framework I helped develop years ago, inspired by Ken Wilber’s integral theory. It recognizes that every meeting produces outputs that are both tangible and intangible, as well as individual and collective.

Drawing by Avril Orloff, from our Beehive Productions course on
Harvesting and Collective Sensemaking

Tangible collective outputs include meeting artifacts, such as data, reports, visible shared purpose, decisions action plans, structure and organization, and records of the event. Intangible collective outputs include social relationships, collective learning, and social cohesion.

Tangible individual outputs can be skills, personal takeaways, a clear personal workplan, or a knowledge of one’s role and responsibilities. Intangible individual outputs can include belonging, encouragement, clarity of purpose, enjoyment, and a sense of purpose.

All facilitators spend time working on the tangible collective outputs of a meeting, but sometimes we give the other three quadrants short shrift. If we don’t pay attention to these things, especially the intangible outputs, we can often create good artifacts but at the expense of relationships or trust. How many times have you been a part of the process where the facilitator delivered on the work, but everyone felt worse afterwards? Harvesting needs to be reciprocal, not extractive.

I use this framework by asking my clients to choose two or three desired outputs in each quadrant. These are things we want to happen as a result of the meeting and they become constraints for choosing our tools and designing a flow for the process.

Recently I helped design a meeting process for the First Nations Technology Council to invite First Nations social development managers to come together and work on an investment strategy to improve the use of technology in their work of providing income assistance to individuals in their communities. It would be easy to make this an extractive consultation, but my client was clear that we needed to build community between these people, encourage learning and peer coaching and ensure that going forward the work was supported and stewarded by the participants themselves..

When I came on to the project, we had a good draft agenda that was tailored towards getting information from the participants to include in an investment strategy being prepared for the federal government. But in checking against the intended intangible outputs, we realized that the process was too dependant on the facilitator and presentations from the front of the room. We made some significant changes to build more community, more peer support, and more ownership of the work. These included:

  • Changing an environmental scan to a world cafe in which participants shared their stories about their work and the way they were able to provide services in spite of the technological challenges they faced.
  • Moving from a sterile user profile process to a peer process in which participants interviewed each other on the steps that each manager goes through in meeting, processing and reporting on income assistance. We made a process timeline and participants coded their work to show where they used technology, where frustration existed in the system and where the process was bottlenecked. These became key points for the investment strategy.
  • Instead of the FNTC writing the strategy themselves, each of the five consultations will appoint two participants to be a part of a sense-making group whose job is to review the work of the entire process and design the investment strategy alongside the Technology Council. This group of ten will convene to produce the final product, and hopefully deliver it to Ottawa, preserving the voice of participants in the work.

The meeting took participants by surprise and many were thrilled to be engaged in a participatory way and have their knowledge honoured. Because these people don’t often get a chance to meeting others in the same job, they were hungry for network building and sharing solutions with each other. Supporting this community will be an important part of the work going forward.

Focusing on the harvest in all of its aspects helps to create a set of enabling constraints that helps me to be a better process designer and provide a better overall experience for participants. Give the tool a try and let me know how it changes your practice.

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The Bowen Island Way

November 14, 2019 By Chris Corrigan Being, Bowen, Featured 3 Comments

We’ve just completed our 17th annual Art of Hosting here on Bowen Island. For 17 years I have welcomed nearly 1000 people to our home place through more than 50 workshops we have conducted here. I always appreciate seeing the island through the eyes of our visitors. And so, coming fresh off of that experience, I responded today on our community facebook page to a question posed by a long time Islander, Rob Wall: What is “The Bowen Way.”

This was my answer.

It changes over time and with waves of people who come and go. As a person who has been here for 18 years, I’ve been here long enough to see our culture goes through at least one major wave. Of course, I have no idea what it was like before I moved here or how I and others changed it when we came in the early 2000s. Whatever The Bowen Way is, it is both good and bad, positive and negative, visible and invisible. Every small community has its way, and over time, all ways change.

A long time ago I committed to living here for the rest of my life, and that means paying attention to the changes and embracing what is good and helpful, and rejecting what isn’t. And as waves of new people have arrived (more than 30% of our population has turned over in the past five years, and we have lost many elders who have died or cashed out and moved away) new ways emerge. For those of us that have been here for a long time, sometimes those new ways are as confounding as the old ways are to newcomers. As long as I have lived here there have been these kinds of funny tensions and confusions between old-timers and newcomers. If we can have a sense of humour about ourselves, and remember that really nothing makes sense, then it eases the tensions between folks that believe that THEIR way of seeing things is the right way. We’re all guilty at some point of becoming a bit precious about our views of the world.

I have learned that if I can’t embrace change, then I am liable to be encased in suffering as my projections of how things “should be” fall away to be replaced by stuff I don’t understand. I am so grateful for the many “new” people that have arrived here since I have, who have added immeasurably to this place, and also grateful to the “oldtimers” who keep the traditions I love alive and remind me what is uniquely beautiful about our community.

Bowen Island will never perfectly be the place you think it is or want it to be. It will always delight and disappoint you. Like any long term relations, you will fall in and out of love with it, and your view of it will change over time. Stuff you thought was essential to the place will fade away and be replaced with new cool things that you never dreamed of.

The character of a place is always in flux and change, like the seasons and weather, like the cycles of the forests and sea around ourselves, like the people we know and the ones we haven’t met yet. That is is the real Bowen Way, lives that come and go in waves, all linked into a complex mix of friendships, animosities, and surprises, on 20 square miles of rock surrounded by the Salish Sea.

Enjoy the ride. It’s easier that way.

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Find Interesting Things
Events
  • Art of Hosting November 12-14, 2025, with Caitlin Frost, Kelly Poirier and Kris Archie Vancouver, Canada
  • The Art of Hosting and Reimagining Education, October 16-19, Elgin Ontario Canada, with Jenn Williams, Cédric Jamet and Troy Maracle
Resources
  • A list of books in my library
  • Facilitation Resources
  • Open Space Resources
  • Planning an Open Space Technology meeting
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