This past week I have been in Minnesota working with colleagues Jerry Nagel, Ginny Belden-Charles and Mandy Ellerton. We were conducting a second residential training in collaborative leadership with a number of planning grantees working in communities to make impacts on the social and economic determinants of health.
In this residential we spent a fair bit of time working on tactical community organizing, exploring how to teach this from the perspective of the Art of Hosting. The traditional tactics of Alinsky-style community organizing operate by creating strategic targets for action and mobilizing community power against those targets. It’s a zero-sum game. In the Art of Hosting community and the Berkana models of community organizing, we generally focus on purpose and seek to build strategic relationships and structures that create longer term, resilient and sustainable responses to changing realities. The challenge for us as teachers in this was to explore and find a way to teach both so that we could help people become resourceful practitioners of a multitude of strategies.
Both have value. Recent events in the Middle East, as well as down the road from us in Wisconsin showed the need and power for traditional community organizing to respond to acute injustice and to take advantage of timing. And while mass occupations of public spaces and state Capitols have their place, they will flare out if the participants cannot find a way to use power to sustainably and wisely over time. The danger with many revolutionary movements is that they seize power and later exercise it without changing the nature of the power dynamics itself. Top-down remains top-down, and the patterns of leadership and power-sharing remain in place. For revolutions of any kind to be truly transformative they have to work on both levels – visible power dynamics and underlying patterns that generate those dynamics.
There is a great temptation to reduce this space into a dualistic “love vs. power” choice. Adam Kahane’s recent work has explored this dichotomy from a position of how love and power can be complimentary resources in leadership practice. If you ask people, many will privilege one over the other. “You can’t expect autocrats to be toppled by love alone – you need to gain power.” Others will say that “the destructive exercise of power is what got us into this situation, and only building relationships based on love and respect will get us back.” Or as Martin Luther King famously said: ““Power without love is reckless and abusive, and love without power is sentimental and anemic.” In our group we had people who reacted in a strongly negative fashion to a discussion of power, because they perceived themselves as victims of power. In other situations I have found people will dismiss love as “sickly and anemic” and unable to make any real change at all. Reducing any of these dimensions to an either/or proposition will immediately drop you into a space of unresourcefulness, and that is NOT what we were after.
On our teaching team, we were well set to explore this dynamic. Both Jerry and Mandy have experience in traditional community organizing tactics, Alinsky-style tactical work in communities and organizing traditional political campaigns. Ginny and I are both students and practitioners of relational community development, both of us working a lot lately with using community building principles to work with change. And each of us has experience and curiosity about the other end of the spectrum so we were well placed to figure out an inclusive and transcendent framework that could be useful for our participants.
We began by defining some of the dimensions of a leadership space in which tactical action for mutual influence takes place. In other words, what kinds of strategies are useful for influencing people and participating pro-actively in change? We found three dimensions of action, which we set up as polarities:
Inquiry – Advocacy. From the world of systems thinking, this set of skills is well known. Balancing advocacy and inquiry is a key area for personal mastery to participate in deeper and transformational dialogue. Advocacy requires clear speaking, storytelling and compelling argument on behalf of oneself or a group. Inquiry requires openness, curiosity and a willingness to listen and be changed by what you hear. It is the domain of good, clear, non-judgemental questions.
Transactional – Relational. A transactional view sees the world as a space for negotiation, for winning and losing and where separation is useful. Relational practices and worldviews on the other hand bring us into each other’s sphere of influence in a way that builds sustainable alliances and systems of influence. It is important to engage in transactional activity sometimes, escaping from dangerous situations, demanding that an autocrat hand over power (and even seizing it from the person), negotiating and creating separate spaces of safety such as women’s centres, immigrant services, Aboriginal choice schools or First Nations governments. But for sustainability and co-evolution, relational tactics are important, building community around purpose. reintegrating a movement with society, letting go of a defined community of practice to allow emergence to take social innovation to the scale of an influential system.
Individual – Collective. Another key dimension that we discovered that gives the model a great deal of power and depth. There are times for individual actions and times for collective actions. Individual leadership can be power and visionary, the image of Obama as President. A powerful speaker can invoke what is called in Halkomelem “nautsamaut” – a powerful holistic collective single mindedness. On the other hand, people cannot work alone, and collective intelligence and effort is needed to undertake large scale and meaningful transformations.
If you place these three axes in relation to each other, you get a sphere, and that sphere becomes what we called “a space for action.” Within that sphere, many tactics and actions can happen, and depending on context, the actions will be considered right or wrong. Our goal then became exploring this space with an eye to creating resourcefulness in any given moment.
For example, the revolution in Egypt last month was a result of collective action based on relational strategies which took a transactional approach to shifting power in the state. Collective leadership assembled, demands were articulated, and Mubarak’s resignation was demanded. There was no place for relationship building with the old regime. By the time Mubarak held out his olive branch it was too late. The people wanted him gone and they wanted the power that was concentrated in his office to be moved to the people through a democratic constitution-building process. In this example there was no room for individual, relational inquiry. It was not the time for solo self reflection. Nor was there much in the way of a sole leader of the opposition movement. Democratic revolutions of this nature tend to have the occasional figure head (ElBaradei, Mandela, Havel, Gandhi, King,Tsvangarei) but the movement is run by groups and really powered by a mass of people. In situations where autocrats are overthrown by powerful individual figures (think Haiti, Cuba, Soviet Union, China, Liberia, Afghanistan, Zaire, Yugoslavia) the results become less democratic than autocratic, and often result in civil war rather than a peaceful transition of power.
Another example. On my home island, Bowen Island, we are currently engaged in a process to determine the feasibility of establishing a national park on our island. This has been a controversial proposal as it emanated not from a groundswell movement, but from a few hard working municipal councillors, some community advocates and the federal government. For the citizens of Bowen, the conversation has been vigorous and at times acrimonious as we faced an apparently dualistic decision between a future with a national aprk, or a future without one. We are a small community and relationships are very important. Many islands and small bounded communities have been torn apart by poorly handled land use processes. For us to succeed we need to not fall into the trap of advocacy for positions (especially as there is so little that can be known about the implications of either a park or a parkless future). It is not smart to be working alone, as we need collective intelligence and connection to come up with creative paths forward under either scenario. And if the work is transactional then we will be left at the end of the day with people who feel they have either won or lost something, with the serious implications for community sustainability over time. It seems to me that our choice is to balance advocacy and inquiry, to work primarily relationally and to engage as much as possible in a collective manner rather than by having individuals submit competing ideas. As an individual acting in this debate I have been less influential than times when I have been part of a collective voice.
So you can see that acting in this space is not about choosing the ends of any of the axes but rather about finding a sweet spot somewhere within the sphere of action where these three dimensions are balanced against the purpose and need of action.
In general what we teach in the Art of Hosting or arts of participatory and collaborative leadership, are strategies for leading in the relational half of this sphere, biased a little towards inquiry and balancing individual and collective practice. From this base, we can move to teach more advocacy by teaching storytelling models that build relations. We generally privilege work in the relational half of the sphere, because in general, the tactical world of change and development is not very proficient in these skills, and yet the transactional worldview is dominant in development work at the moment. People take transactional approaches to inquiry – needs assessments, gap analysis, studies, technical modelling – and transactional approaches to advocacy – report writing, lobbying, results based funding through RFPs. These activities are very familiar to community and organizational developers around the world. The leading edge of balancing that practice is seeking sustainability through relational strategies that help create restorative community and long term viability, which is work we do through the Berkana Institute All of these strategies and activities are useful, but there are times and situations in which some are more useful than at other times.
Practically applying this model should be very straightforward. Like any good framework it comes with a caveat that you can be in multiple places in this model at the same time. Defining and continually clarifying needs and purposes is very important. Sensing the call of the context is also very important. Waiting – a particular kind of active waiting, sensing the conditions and timing – is important too.
Action then proceeds using tactics and strategies that are appropriate to the times and the context. The leadership capacity needed to use this framework well is resourcefulness and a willingness to work with others who bring complimentary skills to the effort. It is also important that everyone remain open to mutual influence and inquiry so as to sense the best time to deploy appropriate strategies and leadership frames. Timing and trust is very important. Used well, I can see that this framework can be a powerful tool for mapping strategies and for generating and designing new ones.
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From Kelly’s excellent new book “What Technology Wants”:
“The technium contains 170 quadrillion computer chips up into one mega-scale computing platform. The total number of transistors in this global network is now approximately the same number of neurons in you brain. And the number of links among files in this network (think of all the links among all the web pages of the world) is about equal to the number of synapse links in your brain. Thus, this growing planetary electronic membrane is already comparable to the complexity of a human brain. It has three billion artificial eyes (phone and webcams) plugged in, it processes keyword searches at the humming rate of 14 kilohertz (a barely audible high-pitched whine), and it is so large a contraption that it now consumes 5 percent of the world’s electricity. When computer scientists dissect the massive rivers of traffic flowing through it, they cannot account for the source of all the bits. Every now and then a bit is transmitted incorrectly, and while most of those mutations can be attributed to identifiable causes such as hacking, machine error, or line damage, the researchers are left with a few percent that somehow changed themselves. In other words, a small fraction of what the technium communicates originates not from any of its known human-made nodes but from the system at large. The technium is whispering to itself.”
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I continue to learn about the effect of the feminine. Today I was walking with friends by Bridal Falls on Bowen Island where I live and we stopped at the waterfall to reflect on the nature of flow. This standing wave caught our attention and it immediately drew me into thoughts on the complementarity of the masculine and feminine.
For a long time I have been a student of the Tao, understanding the relationship between yang and yin. In Taoist thought, these two conditions exist in everything and are in constant and dynamic relationship. Yang is usually thought of as raw force, flow, life or energy, and yin is idenitfied with receptivity, structure, container. The two are also associated with masculine and feminine but not in a gender way, more in an archetypal fashion.
This video illustrates the power of having these two forces acheive some kind of balanace. You have the strong yang of the water flowing over the strong yin of the rock and it is shaped by what it is flowing over. We are looking at a remarkable thing here: a stable structure in which every element of its composition is changing in every minute. This flow structure perfectly illustrates what happens when yin and yang meet in balance, when the strong masculine is shaped by the contours of the feminine. We are seeing the effect of the feminine on the masculine, but we are looking at a structure that would not exist without a balance between the two.
Think about this in terms of organizations. We are surrounded in our social world by these kinds of flow structures, in which elements move through but the structure remains. Traffic jams, cities, organizations, schools…Notice that the stability in these structures comes not from what is flowing though them – not the people – but by the underlying architecture that shapes people’s behaviour in those moments. The flow of bodies and behaviours is influenced by the yin of the structure.
This is one way the feminine works with power: by being the channel though which power works, influencing it’s outcome. People who seek power with a strictly masculine perspective go for the flow itself: control of the money, people, water, oil. People who seek to stabilize the effect of power know that the contours of the flow channels influence everything, so they run banks and financial systems, management consulting firms, hydro power projects and fossil fuel economics respectively.
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Last Friday night, beneath the lights on the Bowen island football pitch, my co-ed soccer league team won our Cup Final 5-0. We played the best team in the league for the Cup and although were prepared for a tight game. we were rather stunned with the result. What happened far exceeded our expectations of what was possible. We played unbelieveably well.
Football (I use the global term for “soccer” here) is a team game that is much like other team games in life. It features constrained action, bounded and with a purpose. It requires different people to perform different roles, sometimes at a distance from each other and it requires tremendous levels of improvisation to deal with the flow and constantly changing conditions. At the best of times it is an easy game to play but a hard game to play well, and it is an incredible game when your team plays out of its skin as we did on Friday. In my work life I work with some pretty good teams, especially with my friends in the Berkana Collaborative with whom I have tight and deep relationships. But playing on a football team for an hour or so gives one a clear and bounded sense of the possible, and I have been harvesting some of the key elements that went into making up my peak experience.
1. Train and learn together. It should go without saying that a team that does not train or learn together is not going to create an incredible experience right out of the box. A foundation of basic skills is essential. You have to know how to do the elementary things that you are being asked to do. None of us on the team are professionals, although some of us have had good coaching in the past. And because this is a recreational league we didn’t do much in the way of training together apart from on game days. But on game days we always arrived quite early and worked on skills, worked on patterns and ran some basic passing, shooting and team drills to get us in the mood for the game and to learn a little. Practicing and training together, in a positive spirit of encouragement and curiosity is a fundamental basis for good collaboration. We were never critical with each other, and always helped each other learn to do things we hadn’t been able to do before. In this way I think we all grew a little during the season.
2. Be friends. You are not going to perform anything near well if you don’t like each other. A case in point is this year French World Cup footbal team. A team of incredible invidiual talent, they ended up imploding, picking nfights with each other and going on strike with the result that they clattered out of the tournament’s early stages. When he was interview on CNN about what was wrong with the French team, German great Jurgen Klinnsman said simply “they don’t like each other.” You may think that being friends is a kind of kindergarten approach to getting things done but trying doing incredible work with people you dislike, distrust or haven’t forgiven. Good luck with that.
3. Have an obvious purpose. My friend Toke Moeller says that “purpose is the invisible leader.” So it is. On Friday our purpose was to win the game and the tournament. That was what we were there to do. We didn’t need a mission statement or a set of objectives. We had a simple set of measureables, the most obvious of which was the difference in goals scored. To acheive our purpose, we needed to score goals in their net and keep goals out of our net. But as clear as our purpose was, it would also be fair to say that we had a clear plan, although it was not a very precise one – it was rather based on principles. Basically we decided to attack on the wings, get past their midfield to where their defense was weakest and collapse our defenders on their forwards, denying them the centre of the field. Given these straightforward tactics, which were concrete and easy to remember, execution was easy. As a defender if I was playing too far outside, I could make a mental check in and move towards the middle. If my partner was passing the ball up the middle I could remind her to get it up the wings. We were able to adjust on the fly and feedback was welcome. We played dynamic football, but committed to our roles and responsibilities. We were able to be creative and supportive and flowing.
4. Communicate well and often. Football, like basketball and hockey and other flow sports, moves and changes quickly. Communication is essemtial. In fact it may have been the difference between our two teams on Friday night. We are chatty and talkative, communicating information to each other to alert players to threats, openings, available support, opportunities and options. Sometimes the communication is subtle – a hand waving to indicate that you are open – and other times it is panic laden and full of passion and roar. First and foremost it is clear and factual; second it is encouraging of stuff that is working; third it is helpful criticism to shift strategies or play a little differently.
5. Be aware of the whole field. This is another subtlety that separates good team from poor ones. In collaborative activities there is very little room for people to collapse their focus down on invididual needs. This awareness is a tricky thing to cultivate in an individualist culture, where we are rewarded for personal accomplishment. On Friday I was spending a lot of time tightly marking Team White’s striker, a tough playing and talented Brazilian named Gelson. For a lot of the match my focus was on him but the moment the ball was away from us, I could literally feel my awareness expand to contain the whole field. It helped me to be able to suggest options to our midfielders as I was seeing things unfold from my back line position. This total team awareness was perhaps the best indication that I was in a flow state all night.
6. Do your job and trust others to do theirs. Football is a great sport because you cannot do everything. The division of labour means that you have to focus on your job, figure out ways to connect to others and trust them to run with what you offer them. In football as in improv, the idea is to make your partners look good. A well weighted ball from the back helps midfielders chase it down the pitch. A good recovery from a rebound keeps your goalkeeper riding a clean sheet. On Friday I chose the job of marking Gelson, which meant that I was not going to be anywhere near the opposing team’s goal. No glory for me on the night except through the fact that we weren’t scored on. If I could keep Gelson and the other strikers from having any chance on goal, it would be easy for me trust our strikers to slot goals, and that was just what they did. It’s a relief not to have to do it all. It conserves energy, allows me to focus and takes advantage of the good relations we have.
7. Be generous. I think more than anything else on Friday night, I learned that football is a game of generosity. For the vast majority of the time, your job on a football pitch is to give and create. In the improv world we call this “making offers.” Generosity on the pitch means delivering useful passes, creating space by pulling your markers away from the action, helping support the play going forward by providing options so that we don’t give the ball away. In football, greedy players are vilified unless they are of the absolute highest talent. And even then, when they miss, especially when they had better options open, they are shunned. A shunned team member is impossible to play with and in fact becomes a liability as they create a hole on the pitch and bad feelings that pervade the relationships on the team. So generosity, gifting, creates the best teams. A gift economy of attention, resources, and opportunities creates the conditions for shared glory and accomplishment.
These little learnings are perhaps elementary, but think about how difficult they are to execute in daily life. In your organization, have you got these all right? Is there something you AREN’T doing? Are there elements of collaboration that you aren’t paying attention to? And what other lessons should we glean from peak flow experiences in collaboration and team work?
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I’m at a Casey Family Programs conference in Seattle that is looking at applying science to early learning in kids. The people here are learning about brain science and the results of early adverse childhood experiences and what the science can tell us about how we should react in the policy sphere to create healthy kids, families and societies.
The keynote is by Jack Shonkoff, who is a leading brain researcher in this field and who has been sharing some of the basics of what we know about brain science, relationships and healthy societies. Here are some of his key points:
Experiences build brain architecture. What happens is that neural circuits develop to reinforce behaviours, emotions, motor skills and so on. Babies brains build a basic architecture by forming synapses and then a more complex architecture develops on top of that. For the first three year of life, babies’ brains form 700 synapses a second. Genes provide the template for this work, but experiences turn the genes on and off. So early life experiences are built into our bodies, encoded in our brains – for better or for worse. To promote healthy brian architecture you need language rich environments, supportive relationships and “serve and return” interactions with adults are the three things that promote health brain architecture. Prolonged stress and reduced exposure to supportive relationships – in other words, what are known as adverse childhood experiences (ACEs) – create the conditions for heart disease, diabetes, and other diseases that are a result of disrupted development of organ systems.
Toxic stress derails healthy development. In babies, stress is alleviated by contact with a caring adult. If a child is exposed to stress in large amounts, the brain loses the ability to turn off the stress responses, and the stress becomes toxic. Nurturing, stable and engaging environments are the antidote to stress. It’s interesting that in North America we don’t treat stress with much compassion – “get over it” is a common response. In the USA especially, a hyper individualistic culture diminishes the importance of stress.
Some positive stress is a good thing however – what we call in the facilitation world “The Groan Zone” which helps learning and helps healthy development. There is always stress associated with learning new things or doing things for the first time. In healthy development, adults help kids with this kind of stress and the kids learn strategies for dealing with stress, which amps up the heart rate and blodd pressure and then reduces it. Supportive relationships help children to learn adaptive and coping skills.
Tolerable stress is serious and temporary – death of a family member, natural disasters, war and violence, an experience of extreme despair and other things that can lead to post-traumatic stress disorder. This kind of stress is also buffered by supportive relationships. Families, extended families, friends, neighbours, supported programs need to step in and provide the buffering that reduces stress to baseline levels.
Toxic stress however is prolonged activation of the stress response in the absence of protective relationships. This includes living alone in violence, or with adults that neglect children or who are unable to care for children because the are sick or depressed. If you don’t have access to caring adults, the stress becomes toxic and the stress system is built into your brain architecture, placing hardship on your organs, your nervous system and your hormones. This is the kind of stress that leads to long term health and development issues.
Neglect can be as powerful as abuse. It doesn’t matter to the baby’s brain whether your lack of relationships come from neglect or abuse. It has the same effect on the brain, and it keeps the stress levels high. Seven hundred synapses a second don’t care what an adult is doing if there are no compassionate relationships. Reducing stress by reducing the numbers and severity of adverse early childhood experiences results in better outcomes. This doesn’t mean that we have to solve poverty and subsistence abuse overnight before we get better outcomes – it means we need to make policy decisions that ask the question about whether we are supporting healthy and supportive relationships. In other words, the social safety net needs to work both at the systemic level to reduce inequalities, and at the acute level to create spaces where people can learn and experience healthy supportive relationships at every age.
I’ve been listening here thinking about the implications for this in organizations and communities. To sacrifice relationships at the alter of work or learning is to not only inhibit the sustainability of what is going on, but also creates the conditions for unhealthy families, groups, communities and organizations.