Linkage:
- I just got invited to a meeting using Meeting Wizard.
- Dave Pollard muses on birds and the stories we carry about nature
- A list of models of change at Incipent Thoughts
- Credit Suisse Thought leader Forum on self-organization, via JOHO. Check out especially the paper by Steven Strogatz on “Sync” which is also the title of his new book.
- Email is where knowledge goes to die. So start asking questions in public. Feel free to use my comments boxes!
- Bernie DeKoeven on playing games intergenerationally: “…whatever it is that you�re playing, there are two things you have to take seriously: being together, and the sheer fun of it all.”
- An Economy for Giving Everything Away: “How might an independent thinker work on personal projects they share with others for free, while building relationships towards work for pay? We explore what the the command to �give everything away� can mean for an individual, a business, and an economy. We draw conclusions from six markets for open source software. We further illustrate the idea that wealth is relationships with anecdotal evidence from the Minciu Sodas laboratory. We conclude with a proposal for how a corporation might invest in business ecosystems to harness this wealth of relationships in high uncertainty.” Via Wealth Bondage
- De-colonizing the Revolutionary Imagination: “This essay is part of my own struggle to explore a politics that is commensurate with the scale of the global crisis.” Also via Wealth Bondage
- Gay Marriage Poll Gets Annulled: Don’t ask questions if you already know the answer!
- BlogsCanada January Top Blogs page is up, and for the first time none of the blogs on the list are on my blogroll. Thanks to Jim and the crew for the new finds!
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Happy Chinese and Korean New Year. It’s the Year of the Monkey, and isn’t necessarily good:
So be careful out there…
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From Kevin Kelly’s blog, comes a review of the book Art and Fear which includes this point:
Blogging vs. writing books, among many other lessons.
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Froma comment left in my Maps and Territories blog:
— From Chapter 7, The Mind’s Miniatures: Maps, p.131
Thanks anjuanzan.
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Heath Row at the Fast Company blog points to this article on good vs. bad gossip in organizations.
Basically it says that bad gossip is bad for the organization, but when people say nice things about each other, that’s good for the organization.
That might bit of a bit simplistic synopsis, but I feel like these researchers have missed a big opportunity.
When I am working with organizations who complain that they have communication problems, I always ask about gossip. I ask how long it takes for a juicy rumour to propagate through the organization. People usually respond with some lightning fast time.
I always point out that this means that there is no communication problem, the problem is that people are just not passionate enough about issues that are “communication problems.” This always leads into nice discussions about working with more passion, rather than devising some useless set of easily broken communication commitments.
I am interested in understadning HOW gossip works, and harnessing that dynamic to deal with “communication problems” in organizations.
In my experience, communication problems generally fall into three types:
1. I can’t get the information I need. This is a dynamic in larger organizations where individuals feel like they don’t have access to information they need to work better, stay on top of the organization or be prepared for events. This complaint usually precedes an unworkable solution, whereby everyone guesses what everyone else needs and provides the information BEFORE the demand for it arises. I suspect that aggregated weblogs and RSS feeds might be a more realistic way of doing this, but the solution usually requires that the complainer actually learn where the information lives and go get it. Regularly scheduled Open Space meetings would be a good idea too, to connect those people who have the information to those who need it.
2. There are too many rumours/lies/trust issues here.. This one can result in pure poison. The fact is that you cannot stop people from telling lies, spreading rumours or abusing trust. You can create a work environment where these situations are minimized through management practices that are based on respect and trust. But the bottom line is that gossip will always be a part of groups. Dealing with this requires well grounded management combined with healthy individuals that have a capacity for absorbing negativity and letting it go. This is a life practice, and organizations are the perfect places to refine that practice. The bottom line is that wishing gossip away is just plain unrealistic, so individuals need to change their attitudes towards gossip. Trust me, it’s the easier of the two solutions.
3. Hoarding information. Knowledge is power. Hoarding knowledge means acquiring power, right? Some folks believe this and so they are reluctant to share information for fear that it will give their rivals at work a leg up. The fact is that knowledge is power in a competetive environment, but within an organization, not sharing knowledge is a huge competetive disadvantage. And, as Cluetrain points out, even withholding knowledge from your market may sink you in the long run. The world is opening up and success lies that way.
I’m still interested in harnessing the power of gossip to act as a lubricated information channel for useful stuff. Information spreads quickly because people care about it. If people find a way to care about work in the same way, work information will spread quickly and fairly accurately too. So what are the other characteristics of gossip that turn it from an obstacle to a tool?