I’m working a lot with communities of practice these days, or more precisely, teams and groups that aspire to becoming communities of practice. In seeking to be simple about the process of moving from a group to a deeper community, I’ve been designing meetings using this map, to ensure that we give equal weight to work, relationships and co-learning. In my experience, when we do that we set the conditions for a group to become more cohesive and to discover new learning and emergent solutions to the issues on which they are working. This is a design tool, a map to help us keep what’s important in mind. Within each of these three domains are a plethora of practices and tools, and all of these need to be applied wisely, but I am finding this 30,000 foot view useful.
Work
Of course the reason for meeting is to do work. Getting clear on this is important, and I use several different maps for helping groups come to clairty about the work they need to do. My favourite at the moment is what we call the chaordic stepping stones, which is a logical procession of moving from need to structure and practice by anchoring everything we are doing in what is needed at the moment. Gaining clarity on what our work is is important.
Tools for gaining clarity on work include design tools like the diamond of participation, the chaordic stepping stones and other project planning tools that invite clairty about questions and harvest insights back into the team’s work.
Relationships
For groups to be more than just collections of individuals, they need to focus on their relationships. Relationships are the glue that keeps work sustainable. When we pay attention to how we are together it creates the conditions for our work to excel over the long term. Teams or communities that have to focus on toxic, competitive or unhelpful relationships spend too much energy caught in conflict and difference and can’t get real work done. At the outset of working with a team or community of practice, it’s important to identify relationships as a key capacity leading to innovation, excellence or success. And when things go sideways, having solid relationships in place ensures that hte group can find a way out quickly and effectively.
Tools to support good relationships include using participatory and inclusive processes like World Cafe or Open Space Technology and spending time listening to one another’s stories and perspectives. A list of principles like these ones help groups focus on what is important in the container of their work. Good process matters..
Co-learning
If an individual or a group is wanting to become innovate or to think or practice its way to another level of work, learning is essential. At a personal level, cultivating curiosity is critical, so that individuals enter work, practice and conversations with questions that guide their participation in an endeavour. Conceiving of these as a learning journey is very helpful in this regard.
Beyond individual learning, collective learning or co-learning is the fastest way to breathroughs. Engaging in collaborative inquiry, co-presencing and co-realizing a la Otto Scharmer’s Theory U is important to keep a group on the edge of its own learning. Groups need to practice fearlessness to try to embrace new ideas and new ways of doing things.
Tools to support this work include learning journeys, appreciative inquiry, co-presencing and ongoing high level conversation about what a team is learning – a meta-level process.
Alive in the intersecations
The intersection of work and relationships results in one feeding other and leasd to sustainability in the kinds of endeavours one is undertaking, especially when the going gets tough. At the intersection of work and co-learning is innovative thinking that helps to drive work to new levels. At the intersection of co-learning and relationships is where a group comes to see itself as more than just a team, and learns new ways of being together and new forms of connection that serve the greater purpose.
And of course at the centre of it all is the possibility of community, arising out of a balanced approach to all three domains.
To give this model a test run, think of a number of groups you are currently involved in and think about what you hunger for in them. It’s likely that you are paying attention to just one or two of these domains, and that the missing one contains the thing that you hunger for.
I realize some of these concepts may be unfamiliar, or couched in strange language, but the idea is pretty simple: do what you can to pay attention to an dbalance these three factors and you can set the groundwork for a group to meet in a way that helps it evolve into a community of practice.
I would love to hear reports of how this map describes your territory.
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I have a stack of books I am working my way through this summer, and they are all written by friends. I think this is pretty remarkable actually. From the top down, here is what’s on my reading table:
- Finding the Sweet Spot by Dave Pollard. This one just arrived this evening, although I read a proof that Dave sent along. It’s typical of his writing, and will be a familiar tome for regular readers of his blog, How To Save The World. The book outlines a path for creating a life of sustainable work and enterprise using his well developed model of natural entrepreneurship. It’s a brilliant, accessible and portable guide to saving your own ass and the world along with it.
- The Return of King Arthur by Diana Durham. Diana was with us at the Art of Hosting stewards gathering in Carleton Nova Scotia this summer, working with her partner Jon to make a film about some of the work we are doing. Diana’s book is a deep exploration of the powerful myths and archetypes of self-knowledge and transformation. She goes far into the western European tradition and to show the essential pathways on the journey to mastery. It’s an incredible book.
- Howe Sounds, an anthology of Bowen Island writing. My home island is known in Canada for being a haven for writers and this anthology, published way back in 1994 showcased a number of them including Nick Bantock, Robert Bringhurst, Victor Chan and Jim Kearny. A few current friends are anthologized here too including Brad Ovenell-Carter (wriiing about bread, about which he an I are passionate) and Julie Ovenell-Carter who is known as a travel writer and who contributed a poem writtne for her young daughter.
- Almost Green by my friend and neighbour James Glave. James has written a book that is both deadly serious and achingly funny about the middle class grasping towards sustainability. The book charts his journey to build the most ecologically sustainable sturcture possible – what turns out to be an eco-shed studio space. Along the way he talks about the economics of sustainability and why the middle classes in North America are destined to remain almost green. The book is honest and changes very few name to protect the guilty. When it was released in July, Islanders kept popping into the bookstore just to see if they were in it. If you want a taste of James phenomenal writing, download his ebook on deer hunting, Buck The System.
- Teaching an Anthill to Fetch by Stephen Joyce. Stephen sent me this book a while ago and then I ended up meeting him at an Art of Hosting we did in Cochrane, Alberta in June. The book is a how to guide to developing collaborative intellegence in the workplace and goes through anumber of tools that meaders, team members and managers can easily adopt to begin their learning about leveraging collaborative intellegence. It’s accessible and it also points in many directions and invites readers to go deeper. A very practical introduction to the field.
- Open Space Technology: A User’s Guide by Harrison Owen. This is the third edition of Harrison’s guide and it’s updated with several new pieces about action planning, and wupporting the client. The community has had a bigger hand in this version than in previous versions and Harrison has gathered the wisdom that makes sense and recast it in his amicable style. This is really a classice in the field of facilitation methodology. It’s dead simple to use and is really all you need to set up and run an Open Space meeting.
- Hippie Chick Reunion by Kathryn Barber. Yet another Art of Hosting companion, I met Kathryn in Florida in May and this book lay at the bottom of my suitcase for a couple of months before Kathryn prodded me to read it. On the surface it is a story about a group of women reuniting in 2001 to celebrate the protagonist’s 50th birthday. They were a wild bunch back in the day, and their memories are vividly relived. Under the surface though Kathryn has written a parable for social evolution, and the book is highly indebted to Ken Wilber’s integral models and Don Becks Spiral Dynamics as it weaves the worldviews of the characters together in a dynamic tale.
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The thing about working as a facilitator and helping groups become acquainted with their own brilliance is that you really want to be able to leave a group once it can take care of itself. For me, my consulting practice is as much about building capacity as it is about doing work. Viv captures this beautifully today:
So those of us working as facilitators are demonstrating how to tap into the wisdom of a group of people. How to hear what they are saying, build on each others’ ideas, and create solutions. The world needs a lot of creative solutions, I think. Not everyone has facilitation skills. Not everyone understands the difference between dialogue and debate, when to inquire and when to advocate. These skills will be necessary. Not as a profession – but as something we can all do. Maybe once we could, and we’re on a journey of rediscovery.
For my part, I’m going to continue to try and do myself out of a job. To let others in on ‘secret facilitators’ business’, build capacity where I can, use processes that are easy to learn and transferable, train others, share resources, help each other.