It’s not the silence that is awkward

This is an interesting article from Rebecca Roache Aeon today: “What’s so awkward about awkward silence?“

“…conversations are shared endeavours. A conversation is something we’re creating with whoever we’re talking to, and this is undermined if one or other of us is silent for too long. In a 2011 study on conversational silences, the psychologists Namkje Koudenburg, Tom Postmes and Ernestine H Gordijn compared conversations to dancing: the ‘harmonious exchange of information through smooth turn-taking’ in a fluent conversation is satisfying in a way similar to coordinating one’s movements with those of a dancing partner. Dancing, like conversation, becomes awkward when it’s malcoordinated. Koudenburg and her colleagues found that people experience rejection when silence disrupts the flow of conversation. They explain: ‘people are, due to the evolutionary importance of group membership, highly sensitive to perceiving exclusion’. In other words, silences are uncomfortable when they make us worry that we don’t belong.”

I have two unresourceful patterns when I’m engaging in conversation. One is that I spend a lot of time listening and thinking about what is being said. I often have thoughts during these silences, but the conversation moves too fast for me to get them in. I am deeply sensitive to interrupting others and being interrupted and so I am loath to do so. So I sit on my thoughts and sometimes chain them together into the questions or ideas that I offer. I might write notes with me pen to track my thoughts. And sometimes they never come out, and other times they flood out as I try to catch up to everything that has flowed past. I don’t think either of those moves are helpful!

Other times, you can’t shut me up and I will go on and on stringing together thoughts and ideas and questions as they tumble out of my brain when it gets locked in the default mode network. Ideas associate themselves like a Glass Bead Game and they all come out, probably in a not so helpful way. These downloads are often met with confusion in my conversational partners. When I am in this mode it is very hard to regulate my verbiage. I have learned to ask for space and will say things like “I need to just think out loud here for a minute, can you indulge me?” Other times I will invite interruption, welcoming it like a life preserver thrown to a drowning man.

But I generally relish the silences in conversations when we are all in the sam flow. I love conversing in circle where we deliberately slow down the conversation and explicitly use silence as a tool that everyone has access to. In circle there can be unfamiliarity with silence as a part of the conversation, but there is minimal awkwardness per se, because the silence is ritualized and normalized.

Of course I live in a culture much like the one that Rebecca Roache lives in. Silence in conversation – well, in small talk really – is awkward because it isn’t the norm of the ritual of small talk in many Anglo-American cultures. While I understand and enjoy small talk, I like to be in a place with someone where we get deep enough that some silence is welcomed. This morning I ran into a friend on the trail who I ahdn;t seen in a while. We connected with a hello and how-are-you-doing but both of us have history together of going deep around life issues and it quickly went there. We paused and became quiet together and shared important news with one another in a loving, connected way. There was nothing awkward in the silences. The container changed and the silence became a critical part of the conversation.

Roache summarizes her article with the set of thoughts that became clear to me as I was reading her essay:

“Something that emerges from all this is that it’s not silence itself that is awkward (or not). The capacity of silences to be awkward or comfortable is set against our efforts to connect with and understand other people, to be seen by others in the way we wish to be seen, and to be accepted. Running through all the aspects of awkward silence we’ve explored here is a common thread of anxiety about how well we’re engaging in connection and understanding with the people we interact with. In a comfortable silence, like the ones you enjoy with those you know and love, that anxiety isn’t there. With them, you don’t struggle to connect and understand. You’re already there.”

That is the essence. It’s hard to tell what part of this is me and what part is the culture I am soaking in, but I notice the chatter that happens oftentimes becomes a shield against connection. Our world right now is suffering from a deficit of trust. It takes a long time to cultivate connections across differences and early moments of connection – through small talk, mostly in my culture – are so influential in whether or not a channel of openness emerges.

In facilitation practice making space for silences can be important because it may both lead to, and reinforce a deeper connection between people. This is much easier to do in small group facilitation than it is is large group process work, but it can be a useful way to use the power one has as a facilitator. I remember one large gathering I did with about 120 people, and many diverse and simmering conflicts that were rising to the surface. I called for 15 minutes of silence. These people did all have spiritual practices and asking them to be silent was a call to their practitioner selves, but even so many told me how difficult it was to sit in that silence. The result, however, I believe, was a general ability to be willing to slow down and reflect for the rest of the gathering and let the silence do the work of opening up resourcefulness between them.

The awkwardness is information. The response is trust. If trust can grow, the silence can become a powerful part of the dialogue, and the space can do its work.