From our recent Art of Hosting on the banks of the Ottawa River, in Arnprior Ontario.
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Flipcharts. Let me count the ways that we are tyrannized by them:
1. Power accretes around a flipchart. The next time you are in a meeting, see if you can tell where the front of the room is. It’s likely that, even if you are in a circle, the “front” will be where the flipchart is. As I wrote this I am in an Open Space meeting where people are gathered around flipcharts, and rather than organize in tight circles, several groups are arranged in semi circles facing one person holding a marker and writing on the flipchart. This defeats the purpose of a conversation in which every voice is equal. Who controls the flipchart, controls the story. Be very careful about having an easel stand in the room. People are easily silenced and controlled by them at a deep unconscious level.
2. We have to write everything down. Having a flip chart in a meeting seems to demand that everything spoken gets written down for all to see. This does not facilitate a good flow in a conversation, and it is rarely a useful harvest of a discussion. In free conversations, not everything is useful, not everything is weighted the same, not everything matters.
3. Flipcharts are linear beasts. Unless you use a flipchart creatively, such as by mind mapping or the way Jim Rough does it in Dynamic Facilitation, flipcharts are useless linear beasts. Most people simply write lists of points on them, in sequential order and when the page is full, they flip it over and keep writing. Wisdom disappears over the fold, every point is given equal weight and conversations tend to proceed in linear ways rather than emergent ways.
4. Renting easel stands is a scam. Hotels charge exorbitant rates to rent a flipchart stand. It is not un common for these things to go for $50 a day and at one hotel I worked at, the Sheraton in Atlanta, they charged $170 for a flipchart stand with half a pad of news print paper on it. NEVER rent them. (Look at this scam!)
5. Post it flipchart pads are a bigger scam. If you use flipcharts in any kind of creative way you will have already discovered that the overpriced post-it flipcharts are incredibly confining. You can only hang them one way, it is difficult to cut them into smaller pieces, it is awkward to roll up notes at the end of a meeting because everything sticks to everything else. Give me a pad of 75 sheets of large white paper, and I’m happy. I can cut them into quarters for Open Space topics, or tape them on a wall together to make large murals, or cover cafe tables with them. Seventy-seven dollars for a pad is plain wrong.
So what is a GOOD way to use flipcharts and easels?
1. Put the paper in the middle. In small meetings, say in a board room, take the paper off the easel stand and put it flat on the table. If possible, allow everyone access to the paper so that multiple notes can be taken. Putting the harvest tool in the middle of the table allows everything we are doing to be directed towards the centre. This is the basis of the way we harvest in World Cafe and it is brilliant. It democratizes the harvesting tools in a powerful way. Your conversations WILL be different.
2. Make a mind map. Get used to taking notes in a non-linear way. Mind maps are much better ways to capture the essence of a conversation because the group can see linkages and watch the emerging whole of the conversation.
3. Use easels to make signs. Easels are useful for static signs pointing out times and places, instructions and so on. The moment they become the focus of attention, you will notice that they play on different levels. The note taker is above the group, and the notes are elevated. In improv we call this a status game. So neutralize the status. Use easels for signs.
4. See what you can do with tape, scissors and paper. Tape helps you make flipchart pads bigger by taping several sheets together. Scissors help you make flipchart pads smaller. In these three tools you have everything you need to scale your work.
5. Learn how to do graphic recording. The Grove teaches this skill. And what I love the best about the graphic recorders I work with is how they quietly listen and create harvests without being a dominating presence in a room. even though the murals they create are huge, their presence is small as they are working, allowing groups to focus on conversation and listening rather than “speaking to the record.” Also, learning to use basic graphic recording tools such as icons, diagrams and pictures helps make your own notes less linear, more meaningful and more useful in general for a group.
So, banish the easel, liberate the pads, be creative, be aware of power. Have fun.
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A beautiful extended reflection on the methodology of study in a coast Salish context from author Lee Maracle:
The object of ‘study” from a Salish perspective is to discover another being in itself and for itself with the purpose of engaging it in future relationship that is mutually beneficial and based on principles of fair exchange. We study from the point of view, that there is something unknown to be discovered, that all life contains something cherished, but hidden from us and that if we observe from as many angles of perception that we can rally, engage one another in exchanging observations, and consider the internal dynamics governing the behavior of the being observed from the perspective of its perfect right to be, we will understand it in relationship with ourselves. We do not believe we can fully understand the being under study, but we can come to see it clearly enough to engage it in relationship.
This process is a collective process, requiring many different sets of eyes, many different points of view. This is because if we examine something from one subjective angle [and all human observation and thought is subjective] then we will only understand an aspect of the being under study and we are very likely to engage in huge errors, leap to absurd conclusions based on subjective assumptions and so forth. We engage one another in this process on the presumption that all points of view are valid, but they must be POINTS OF VIEW, not biases. The points of view are accepted. They are never right or wrong, just different. No argument, attempt to persuade one another is useful here and thus we do not need to compete to see who has the best eyes, the clearest vision. The process of discovery requires different points of view, different sets of images, and different perspectives about the being under examination in order for the collective to be able to discuss it’s possible internal dynamics. We first see how it moves, see how it conducts itself, mark its sense of movement, its sense of time and being, we connect its conduct to its own being and then we connect its movement to its desire, its sense of time to its longevity and its behavior to its condition and its history.”
When we do this, we come to see that the end result is a powerful story, a long lasting relationship and this fosters, beauty, hope, heart and song.
via transCanada.ca / Keynote Speakers and Other Participants.
This is a gorgeous inspiration for the power of collective harvesting.
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This is my friend Colleen Stevenson, a lovely graphic recorder that I work with whenever I can. Here she is talking about permaculture principles, something which she knows a lot about, and talking about this large shart she drew to capture and start conversations on how these principles work in learning.
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I’m back in Johannesburg after three days on the veld west of the city running an Art of Participatory Leadership workshop with my friend from REOS Social Innovation. The weather here has been crazy – constant rain showers and thunderstorms for the whole time we were away, and there is flooding locally here. Driving back into the city we went fender deep through many intersections; major thoroughfares were rendered into fords, water coloured with deep red soil flowing everywhere.
Usually its easy for me to write about these kinds of workshops, but I have to say that South Africa is an overwhelming context. It does not at all lend itself to a simple set of observations. In many ways it is the quintessential study in contrasts: squatter camps next to luxury suburban malls, torrential rains in Joburg and 30 minutes away, lovely summer weather on the safari. Somehow these things have much in common. You are always taken by surprise by the contrast while at the same time struck by how normal it all seems.
REOS Partners is working with two major teams right now, both of which are present at this training. One is Kago Ya Bana (Building together for our children), which is a program that works in the municipality of Midvaal, aimed at ensuring that every child is cared for. The other is a team of people who work with distance learning at the University of South Africa (UNISA). On the face of it, these tow teams have nothing really in common, but in mixing together over the past three days they discovered much in common about moving towards a culture of participatory leadership with stakeholders, funders, learners, parents and children. One project even got started that uses KYB leadership with some support from UNISA folks to build it and see it off.
I think South Africa is a country that exists only because of partnerships and particiption. But much like Estonia, two dynamics are at play. First of all, with the struggle against apartheid now over, a creeping complacency has set in. There has long been extraordinary expectations on the ANC government, but what is catching people by surprise is the decreasing impulse for people to take charge in their communities. I heard this often over the course of the workshop – that there is a hunger for the kind of community leadership that was present in the struggle days, but which has seemed to have waned in the past 15 years. And secondly, like Estonia, South Africa is an emerging country and as such it is trying to perform well on the world stage. To do this, it makes a point of meeting the world’s expectations of it, trying to prove that things are going well and that progress is being made, and I notice that some people re reaching the breaking point in encountering the culture of management by measurement. This was another frustration spoken by many.
Participatory leadership is simply the application of what we have learned from hosting participatory meetings to bigger and bigger contexts. It asks the question what if we applied these principles to ongoing team, organizational and social contexts. To that end participatory leadership offers some relevant antidotes to groups that are suffering from the apathy of a surfeit of chaos or control. This week we found that out in spades I think. People are just quite open and interested in a way of doing things that involves others, that engages that somehow returns humanity to work.
In our work we shared models of hosting participatory meetings, described maps and practices that help us stay grounded and open, and explored ways of harvesting that were inclusive and holistic. In the end, several people stepped forward to crack open and lead projects within their workplaces to make work more inclusive, to work more with clients and learners, and to explore ways to apply some of these ideas and skills. One thing that I love about this work is how REOS is offering it as a part of an ongoing capacity building initiative with their clients. In doing that it continues a shift of seeing in ways that one participant described as “Changing the way change works.” With an ongoing relationship, coaching, and real work at hand, those that take up the practices and explore them in their own contexts will embark on a cool learning journey together, and my sense is that people will begin seeing the results they are looking for as their projects become more inclusive and co-owned by the people with whom they are working. And that is the whole point.