A Better Way to Say Sorry
Iâ€™m sorry forâ€¦
This is wrong becauseâ€¦
In the future, I willâ€¦
Will you forgive me?
But it’s so important. Â When you are engaged in work with teams of people and you are doing things none of you have done before, there are going to be mistakes made and people are going to be offended. Â Learning how to apologize is important for a couple of reasons.
A sincere apology builds trust and strengthens a group. There is nothing better than a group of people in which people take on responsibility for their actions. Â True leadership arises when folks step up, show their self-awareness and understand how their actions have impacted the group. Â You build tons of social capital within a group by acting this way and it makes you resilient and more grace filled and more forgiving.
Secondly, a sincere personal apology is an incredible liberation for both you and the person you have offended. Â If you have even an iota of moral clarity, something in you will be triggered when you have offended another person. Â You KNOW you were wrong. Â Stepping up is a cleansing feeling. Â And to have an apology like that accepted and to be forgiven is beautiful.
This is fierce practice. Â It requires us to be vulnerable and honest and to be carefully self-aware. Â And done sincerely it builds capacity, grace and humility.